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Laguna Inn & Suites

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Laguna Inn & Suites

Front of property
Exterior
Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds)
Reception
Economy Room, 1 King Bed, Non Smoking | Bathroom

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
28742 Camino Capistrano, San Juan Capistrano, CA, 92675
  • Saddleback College
    7 min walk
  • Rancho Capistrano Soccer Complex
    13 min walk
  • The Shops at Mission Viejo
    18 min walk
  • Orange County, CA (SNA-John Wayne)
    19 min drive

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds)

Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds)

Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Accessible 1 King Bed, Non smoking)

Jetted bath, free toiletries, towels, soap

Deluxe Room, 1 King Bed, Non Smoking (Accessible 1 King Bed, Non smoking)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Capistrano Inn
Pool
Hot tub
Breakfast included
Pet-friendly
3.7 out of 5, Good, (1003)
The price is AU$182
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Best Western Capistrano Inn

About the area

San Juan Capistrano

With a stay at Laguna Inn & Suites, you'll be centrally located in San Juan Capistrano, a 5-minute drive from Mission San Juan Capistrano and 11 minutes from Irvine Spectrum Center. .This hotel is 7.9 mi (12.7 km) from Dana Point Harbor and 11.4 mi (18.3 km) from San Clemente Pier.

What's nearby

  • Saddleback College - 7 min walk - 0.6 km
  • Mission Hospital - Mission Viejo - 2 min drive - 2.4 km
  • Mission San Juan Capistrano - 5 min drive - 6.1 km
  • The Coach House - 6 min drive - 8.5 km
  • Dana Point Harbor - 10 min drive - 12.8 km

Getting around

  • Laguna Niguel Station - 10 min walk
  • John Wayne Airport (SNA) - 19 min drive

Restaurants

  • ‪In-N-Out Burger - ‬1 min walk
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪P.F. Chang's China Bistro - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬11 min walk

About this property

Laguna Inn & Suites

Hotel in San Juan Capistrano with free parking
Laguna Inn & Suites offers 33 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Cable television is provided.

Bathrooms include bathtubs or showers with jetted bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 33 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include irons/ironing boards and blackout drapes/curtains, and housekeeping is provided daily.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 104
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Jetted bath
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Microwave
  • Mini fridge

More

  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight and 3:00 PM - midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Americas Best Value Laguna Inn
Americas Best Value Laguna Inn Motel
Americas Best Value Laguna Inn Motel San Juan Capistrano
Americas Best Value Laguna Inn San Juan Capistrano
Americas Best Value Laguna San Juan Capistrano
Americas Best Value Laguna
Americas Best Value Laguna Inn Suites
Laguna Inn Suites
Laguna Inn & Suites Hotel
Americas Best Value Laguna Inn Suites
Laguna Inn & Suites San Juan Capistrano
Laguna Inn & Suites Hotel San Juan Capistrano

Laguna Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 124 out of 299 reviews" "
Rating 8 - Good. 62 out of 299 reviews" "
Rating 6 - Okay. 56 out of 299 reviews" "
Rating 4 - Poor. 29 out of 299 reviews" "
Rating 2 - Terrible. 28 out of 299 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Marcia R

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never agian! Walls were thin, the bathroom was filthy (mold) and the toilet clogged. When we called, the front desk, he spent too much time trying to figure out why it clogged, then said they don't have a "Maid" to come with the plunger so my husband had to go get it, and we unclogged the toilet. Note to front desk: it doesn't have to be a maid. Put a sign up stating you will be right back and go figure it out.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room 213 faces an In-N-Out burger and is sandwiched between the five freeway and a train track. I checked in late and went straight to bed, otherwise I would have demanded to be moved to a different room. I was awoken every hour on the hour by some noise or another. The air conditioner cycling on and off because the constant fan does not stay constant, trash truck pick up in the middle of the night, food delivery to In-N-Out in the middle of the night, car alarms going off in the in and out parking lot. You get the idea. This place is incredibly overpriced as well, the bed felt like it was made of cardboard stacked on cardboard. Avoid if at all possible especially if you're a light sleeper.
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms and very friendly, helpful staff! Everyone was kind and willing to lend a hand without even being asked. Nice property!
Stayed 1 night in Aug 2024

4/10 Poor

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People partying on balconies at 11:00pm but hotel staff called them. A/C doesn’t work very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Mack

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Like closeness to fast food
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. A little noise because next to freeway.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel last minute and we were not disappointed. The staff (owners) were delightful and friendly. Our room was upgraded which was so nice and convenient for our family. It is right next door to In N Out Burger which was great instead of having to drive. Somewhere. The room was clean and spacious. The hotel is behind the freeway so a bit noisy but we were only there to sleep and the cars acted as white noise. Will be back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brittney

Travelled with partner
Liked: Amenities, property conditions & facilities
We had a great stay! Staff was very friendly
Stayed 1 night in Aug 2024

6/10 Okay

ritesh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with basic amenities
Stayed 2 nights in May 2024

8/10 Good

Anthony

Stayed 4 nights in Jul 2024

6/10 Okay

Luis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a short stay
It was fine for what I needed. Towels and bed were great. the sink and vanity were very small.
Stayed 1 night in Aug 2024

6/10 Okay

Tammy, Phoenix

Travelled with family
For almost $200 a night this is NOT worth the money.
Stayed 1 night in Aug 2024

4/10 Poor

Jerri

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager and clerk NOT helpful. Asked for 2nd night same or similar room, jacked the price up by $80. Cut off key card 1 full hour before checkout time. NOT COOL
Stayed 1 night in Aug 2024

6/10 Okay

Shadrick

Travelled with family
Feedback
- felt the accommodations were subpar for the price I paid. - felt the staff were very nice and cordial, even bringing me 2 complimentary cold waters. 👍 -the parking situation is not good. There are more rooms than there are parking spaces so a lot of people had to park on the busy street. That infuriated my mother (whose car we were using on our trip). -in my room, the AC unit did well to keep the room cool, but it is directly under the window and blows air up. That kept pushing the curtains open all through the nights. Flapping curtains are not conducive to good sleep.
Stayed 2 nights in Jul 2024

10/10 Excellent

Janeth

Stayed 1 night in Jul 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Faviola

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Nice customer service,upgraded our single room to double room with two king beds free of charge
Stayed 2 nights in Jul 2024

8/10 Good

mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica, Berthoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got stuck at work and had to pull a 12 hour shift. Didnt feel like driving the hour and a half home to sit and traffic and sleep and come back. Decided to look up hotels near me, this one popped up. Place was awesome! Great value for the awesome room! Owner was very nice. Check in was quick, room was super clean, and its right next to an in n out, mexican restaurant, and a gas station for all your food/snack needs. Will definitely be returning when I have to pull another 12 hour shift!
Stayed 1 night in Jul 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was affordable
Stayed 1 night in Jul 2024