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The hotel is a beautiful property but certainly it’s showing its age as even the room key is truly a room key and not a key card. I guess it’s just the nostalgia of an older hotel. There is also very limited dining in surrounding area but the restaurant in the hotel is great. Due its location, there is little to sometimes no uber or taxi available hence it can be pricey getting a car via the concierge. From the moment you arrive, the porter and the bell men are very friendly. As you accent the elevator to the second story, you are greeted with a grand staircase and the front desk are to the left hand side who are also very friendly. It’s certainly has the feel of the RITZ Paris without the multi-million dollar makeover. The overall experience was wonderful and the rooms are well appointed with all the expected amenities which one comes to expect from a true 5 star hotel. I think one thing is missing is maybe a hotel car which would allow guests to get to surrounding restaurants (within a 5 miles radius) or the boat terminal which is only a 15 min walk, but it would certainly make the lives of their patrons a lot easier.

From the moment we arrived, the Palace Hotel in Como exceeded all expectations. The location is simply unbeatable—right on the lake, offering breathtaking views that make every moment special. The historic charm of the building blends beautifully with modern comforts, creating an atmosphere of elegance and relaxation. The rooms were impeccably clean, spacious, and well-appointed, with plush bedding and all the amenities needed for a perfect stay. Waking up to a stunning lake view was truly magical! The staff went above and beyond to make our experience exceptional. Their warm hospitality, attention to detail, and genuine care made us feel truly valued as guests. From the concierge’s helpful recommendations to the seamless check-in and check-out process, every interaction was a pleasure. Breakfast was a highlight—a delicious selection of fresh pastries, fruits, cheeses, and hot dishes, all enjoyed with a serene lakefront backdrop. If you’re looking for a luxurious, comfortable, and perfectly located hotel in Lake Como, the Palace Hotel is an absolute gem. We can’t wait to return!

Excellent chic comfortable hotel, perfectly located and renovated.

Definitely worth it if you don’t like being right in city center or like taking a bit of a stroll. I really enjoyed walking along the lake to downtown. The hotel is modern and clean. The staff is really great. As frequent hotel guest, I’m not asking for perfection, I need the hotel to be attentive as life happens. The hotel was able to fix issues without interrupting my trip which I appreciate.

The property is in an excellent location. Staff was very helpful and went above and beyond to make our stay was excellent. We would definitely stay here again.

Comfortable bed and great location. Short walk to the train station and close to the lake/ferry.