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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Indoor pool, pool loungers
Property amenity
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Parking available

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Room

MainStay Suites John Wayne Airport by Choice Hotels

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, (1083)
The price is AU$206
for 1 room
includes taxes & fees
8 Mar - 9 Mar
MainStay Suites John Wayne Airport by Choice Hotels

About the area

Santa Ana

Located in Santa Ana, Embassy Suites by Hilton Santa Ana Orange County Airport is within a 10-minute drive of University of California, Irvine and Fashion Island. .This hotel is 8.8 mi (14.1 km) from Honda Center and 10.2 mi (16.4 km) from Anaheim Convention Center.

What's nearby

  • South Coast Plaza - 4 min drive
  • Segerstrom Center for the Arts - 4 min drive
  • Santa Ana Zoo - 5 min drive
  • University of California, Irvine - 7 min drive
  • Disneyland® Resort - 13 min drive

Getting around

  • Tustin Station - 9 min drive
  • John Wayne Airport (SNA) - 7 min drive

Restaurants

  • ‪Pumper Pickle - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Del Taco - ‬18 min walk
  • ‪Del Taco - ‬6 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 301 guestrooms featuring refrigerators and microwaves. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this Mediterranean hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
You can enjoy a meal at Sweet Spot Bar & Grille serving the guests of Embassy Suites by Hilton Santa Ana Orange County Airport, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. Planning an event in Santa Ana? This hotel has 7998 square feet (743 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.7), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 6.7), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:30 AM to 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (7998 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 444 out of 1593 reviews
Rating 8 - Good. 233 out of 1593 reviews
Rating 6 - Okay. 280 out of 1593 reviews
Rating 4 - Poor. 258 out of 1593 reviews
Rating 2 - Terrible. 378 out of 1593 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Some trouble exiting parking lot. Turned in door card at check out and had no way to exit parking lot.
Stayed 2 nights in Nov 2024

4/10 Poor

Wajiha

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I’m not someone who usually writes reviews….but I felt it was really needed. Nothing works at this hotel. It’s beautiful on the outside, but it all goes downhill once you step inside your room. Elevator sometimes works. WiFi doesn’t work properly. Heater doesn’t work- had to layer on clothing every night. Bathroom is disgusting, needs renovating-messed up tub floor and toilet, mold on door knobs. Fire alarm battery was dead and would randomly ding, phone also did the same. I was put in a room sitting right by the highway even though I asked to get something more quiet. Gate outside wouldn’t open with the card that I was given to get me out of the parking lot. Moldy and unclean, I felt grossed out sleeping here! Urgh wish it was a different experience :(
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark, Elgin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful staff. Currently going through some updates, so the hotel will be even better soon.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jianwen

Stayed 1 night in Nov 2024

6/10 Okay

Phatthana, Escondido

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

ANTHONY, Orange

Travelled with family
We came for our son’s wedding and they were under new management with bad service. We would not stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

Reece

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are in need of updating and a deep clean. Carpets are dirty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Truc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located minutes from John Wayne Airport! Nice clean establishment and the breakfast was definitely top tier!
Stayed 1 night in Nov 2024

4/10 Poor

Karla

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived they had gave our room that i paid for. They didnt have pillows or blankets for the extra beds. The only good thing they did give us an extra room. No sheets no pillows for the pull out bed. Heaters didnt work. Balcony doors didnt close ad bathroom trash was full. Other then that was ok. Breakfast was okay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Ma de Jesus

Disliked: Cleanliness, property conditions & facilities
Dirty , elevators don’t work
Stayed 2 nights in Nov 2024

2/10 Terrible

Maxine

Business traveller
We ran into so many issues going off the property. The access pad did not work each time. So we had to reverse and ask someone to give guys access out of the property.
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The heat didn't work! We ended up having to change rooms and the other one was that good. I had already booked our next trip to California and already made res. with Embassy Suites. HOPE it will be fixed by then.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it a lot, love the breakfast made to order. I have no complaints, staff was friendly check in and the out was easy and quick. Would stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Stayed 1 night in Oct 2024

4/10 Poor

Souzan

Travelled with family
Disliked: Property conditions & facilities
It was a very bad experience There was mold at the bathroom And also very cold we asked the receptionist for the heater they told us it needs repair and they will call the engineer
Stayed 2 nights in Nov 2024

8/10 Good

Christine

Business traveller
Liked: Staff & service, room comfort
Rooms are a bit dated. The size is great but the room smelled moldy. Also only one elevator worked at the time so it took forever to get out of the hotel. Staff is super nice. Lobby is nice.
Stayed 1 night in Oct 2024

6/10 Okay

Luis

Travelled with family and small children
Liked: Staff & service
Room very dated needed a great scrubbing and new desk,chairs,window,paint mostly because of age. Found food bags left in room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Liked: Amenities
i always stay here its good eds are comfortable , very nice and cleans but soon they may have to upgrade tge furniture
Stayed 1 night in Nov 2024

2/10 Terrible

Gavin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
NEVER stay here again.
1. Both Smoke detectors were broken and hanging from the ceiling. Even after notifying the front desk, no repair or room change was done. 2. All rooms have no control over temperature. My kids were cold and the heater did not function. Only option was to turn off the vent. Hotel received numerous complaints but nothing was done. 3. No answer to any phone calls to front desk, house keeping, nothing. Had to walk downstairs to request blanket and pillows for my kids. Still wasn’t enough as the rooms were cold due to heater not working. What kind of crap hotel is this?
Stayed 2 nights in Nov 2024

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would you stay here?
Room was run down furniture was in bad repair . Shower tub had paint chipping off! the grout around the tile was moldy! At breakfast there was a omelette bar coffee and juice, toast or bagel, but no fresh fruit, no potatoes, no bacon, no oatmeal. The female omelette cook… rude as hell! Terrible stay. We did Text the hotel about negative issues. No response. By posting here we can only hope no one else is treated to this low standard hotel. Motel 6 and McDonald’s would be better. Do yourself a favor, don’t waste your hard earned money and stay here!
Broken furniture
Chipped and peeling tub resurface
Ripped upholstery
Bottom of the tub layers peeling off
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ahmet

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mary

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
First room we got smelled awful, lights didn’t work, neither did the phone. Second room fridge doesn’t work or the living room TV. When calling the front desk there’s no answer.
Stayed 1 night in Nov 2024