Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Lobby
Indoor pool, pool loungers
Property amenity
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Parking available

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪8 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Santa Ana

Located in Santa Ana, Embassy Suites by Hilton Santa Ana Orange County Airport is within a 10-minute drive of University of California, Irvine and Fashion Island. .This hotel is 8.8 mi (14.1 km) from Honda Center and 10.2 mi (16.4 km) from Anaheim Convention Center.

What's nearby

  • South Coast Plaza - 4 min drive - 4.9 km
  • Segerstrom Center for the Arts - 4 min drive - 5.2 km
  • Santa Ana Zoo - 5 min drive - 4.6 km
  • University of California, Irvine - 7 min drive - 9.4 km
  • Disneyland® Resort - 13 min drive - 17.3 km

Getting around

  • Tustin Station - 10 min drive
  • John Wayne Airport (SNA) - 8 min drive

Restaurants

  • ‪Pumper Pickle - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Del Taco - ‬18 min walk
  • ‪Del Taco - ‬6 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 301 guestrooms featuring refrigerators and microwaves. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this Mediterranean hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
You can enjoy a meal at Sweet Spot Bar & Grille serving the guests of Embassy Suites by Hilton Santa Ana Orange County Airport, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. Planning an event in Santa Ana? This hotel has 7998 square feet (743 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 430 out of 1567 reviews
Rating 8 - Good. 232 out of 1567 reviews
Rating 6 - Okay. 277 out of 1567 reviews
Rating 4 - Poor. 259 out of 1567 reviews
Rating 2 - Terrible. 369 out of 1567 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast and drinks. Staff is nice. Nice security deposit.
Stayed 1 night in Jan 2025

2/10 Terrible

Cinthya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very unhelpful and unprofessional. The heater was not working and they did not even have blankets to provide. When bringing the concern to the front desk they did not apologize or offer any other accommodations. There was also construction going on across the street and it was very loud and dusty.
Stayed 2 nights in Dec 2024

8/10 Good

Bruce, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No heat. We froze, they gave us a space heater but knowing it is a safety hazard we left it off overnight and the room was freezing. Not up to Embassy Suites standards.
Stayed 1 night in Jan 2025

8/10 Good

NAO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, but because of the weather or something, it smelled little musty. the weather was kind of wet, and never got dry in the room. Food was great, staff were great.
Stayed 1 night in Sep 2024

10/10 Excellent

Marshay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids and I really enjoyed our stay here. Everything was great although our room was a little old and outdated. There were a few chips and broken items in there other than that the stay was nice.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Front desk offered late check out of 12pm. Friends arrived 1 hr after us and they offered check out of 1 pm. Next morning, tried to switch our check out to 1pm too since we’re going to the airport together and was told we had to check out at 11:30am, not 12, and that our friends would be charged $50 if they stayed until 1pm.
Stayed 1 night in Jan 2025

8/10 Good

Edward S

Travelled with family and small children
Liked: Cleanliness, staff & service
We always stay at Embassy Suites for the breakfast and clean/ comfortable rooms. We were a little sad that our room was not in the best shape and bathroom was in desperate need of repairs and cleaning. We went to breakfast the next morning to find an extremely long line for hot breakfast and hardly no option's for cold/quick and easy breakfast. The Emassy suites in Santa Clarita/Valencia sets the bar high on their breakfast! Maybe Santa Ana can get some tips from them. This property seems to be in the worst condition out of all we have stayed in.. not terrible but not good either.(some non working elevators) Fine for one nights stay...but stay elsewhere for more than that!
Stayed 1 night in Dec 2024

2/10 Terrible

crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oldy moldy run down hotel

It was awful because the night we arrived they checked me in and i had to get a few new working key cards until i finally got to settle in. The manager had to walk me to my door to unlock it and make sure our keys finally worked. Our room was missing towels, soap, shampoo, and conditioner. Our middle door would not shut gently and looks as though it was karate kicked numerous times. The bathroom had painted over numerous kinds of hair strands and the floors were rotting due to moisture. The curtains were dirty and could not fully move without more force than a tug. We have stayed at many other Embassy locations and we went to the happy hour for some finger foods. They literally served 2 diff cubed cheeses, 1 type of cracker, and a baby greens salad from a bag, and 1 sauce. Woke up in the am for breakfast and they had some cereal, breads, drinks, omelets, sausage links, eggs (a scramble), and oatmeal. They had no dairy alternatives or substitutions of any kind. They ran out of everything. You are probably wondering did we ask to move rooms? Yes, each room got worse and the final one had no heating.
Stayed 1 night in Jan 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2025

6/10 Okay

Francesca

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room smelled very bad, stained curtains and floor. Ripped up rug and broken bathroom door.
Stayed 1 night in Oct 2024

2/10 Terrible

Yasmin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Marianne

Stayed 1 night in Dec 2024

2/10 Terrible

jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a HOPE conference nobody mentioned and 6am drums with church service. Why do they need drums? On the weekend no less. Plus, no room cleaning, toilet paper or new towels. This was worse than the LAX Embassy when during the pandemic, they had homeless people staying next to you. Breakfast was powdered eggs, no other protein and a 30 person line for the omelette. Pass, this is no Hilton property.
Stayed 3 nights in Dec 2024

8/10 Good

Tran

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Asma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how the staff treated us. They were kind and welcoming. Also enjoyed the hot tub and the breakfast was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Jenny

Stayed 1 night in Jan 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sherrill, Phoenix

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that it was off a major highway, close to beaches and shopping. Did not like that we did not have AC (altho they comped our parking in lieu of this), overcrowded breakfast buffet area, did not get to use our free omelette tickets, was way way overcrowded so we ate off property.
Stayed 3 nights in Dec 2024

6/10 Okay

Ana C

Disliked: Staff & service, room comfort

Poor

Asked up front for Pillows and Blankets for sofa bed. Did not get them. Called them from my room a million times and no answer. Next day called again from hotel room and cell phone. Never answered. King bed was not comfortable at all. Woke up with my back hurting.
Stayed 2 nights in Dec 2024

2/10 Terrible

Enrique

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outdated very old furniture and bathtub needs to be replaced because they are too old
Stayed 2 nights in Jan 2025

6/10 Okay

Dat

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is dirty
Stayed 2 nights in Dec 2024

2/10 Terrible

Amber

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, poor staff service. Gross food.
Stayed 2 nights in Sep 2024

2/10 Terrible

Thinh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Brandie

Disliked: Cleanliness, amenities, property conditions & facilities
There was no heat at this property, room was not clean and phone did not work. We never received blankets for the pull out bed and towels stay in front of the door the entire stay.
Stayed 2 nights in Dec 2024