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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Lobby
Indoor pool, pool loungers
Exterior
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Parking available

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

MainStay Suites John Wayne Airport by Choice Hotels

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, (1252)
The price is AU$221
for 1 room
includes taxes & fees
11 Apr - 12 Apr
MainStay Suites John Wayne Airport by Choice Hotels

About the area

Santa Ana

Located in Santa Ana, Embassy Suites by Hilton Santa Ana Orange County Airport is within a 10-minute drive of University of California, Irvine and Fashion Island. .This hotel is 8.8 mi (14.1 km) from Honda Center and 10.2 mi (16.4 km) from Anaheim Convention Center.

What's nearby

  • South Coast Plaza - 4 min drive - 4.9 km
  • Segerstrom Center for the Arts - 4 min drive - 5.2 km
  • Santa Ana Zoo - 5 min drive - 4.6 km
  • University of California, Irvine - 7 min drive - 9.4 km
  • Disneyland® Resort - 13 min drive - 17.3 km

Getting around

  • Tustin Station - 10 min drive
  • John Wayne Airport (SNA) - 8 min drive

Restaurants

  • ‪Pumper Pickle - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Del Taco - ‬18 min walk
  • ‪Del Taco - ‬6 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 301 guestrooms featuring refrigerators and microwaves. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this Mediterranean hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
You can enjoy a meal at Sweet Spot Bar & Grille serving the guests of Embassy Suites by Hilton Santa Ana Orange County Airport, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. Planning an event in Santa Ana? This hotel has 7998 square feet (743 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 458 out of 1658 reviews
Rating 8 - Good. 242 out of 1658 reviews
Rating 6 - Okay. 295 out of 1658 reviews
Rating 4 - Poor. 270 out of 1658 reviews
Rating 2 - Terrible. 393 out of 1658 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Laraelena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad story
The hotel was so immaculate scenery but the Air conditioner was not working , The pool which was supposed to be heated, was not very heated, there was sharp steps inside of the pool area, where my son cut his leg, complementary breakfast tasted like it was from Temu.
Stayed 2 nights in Dec 2024

10/10 Excellent

Irma

Stayed 2 nights in Aug 2024

2/10 Terrible

Betsabe

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
They didn’t have the correct room that was reserved available.
Stayed 1 night in Dec 2024

10/10 Excellent

Roxanna Helen

Stayed 2 nights in Dec 2024

2/10 Terrible

Cristina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The AC didn't work, and couldn't sleep for 4 nights and also they only clean our room one time.
Stayed 3 nights in Dec 2024

2/10 Terrible

cristina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No A/C we couldn't sleep and the inlt clean the room 1 of 4 days
Stayed 4 nights in Dec 2024

2/10 Terrible

Tiffany

Travelled with family, Travelled with pets
Disliked: Staff & service, property conditions & facilities
AFTER we checked in and went to our rooms it was 88 degrees in the room. We thought that someone had just left the Heat on so we turned it to AC to cool the room, which it didnt cool. So we went down to the front desk to inquire and at that point they told us that they AC in the hotel has been broken for over a month and offered a fan and was told to pit it in the window. However the window only opens 3 inches at most so we asked why are they charging full price and not informing people DURING booking or BEFORE check in about the KNOWN issues. The staff said that it was because they FORGOT. So outside of no air the room had a stuffy mildew smell and the bathroom shower was leaking and facets had calcium/lime build up that cause the jets to spray outside the tub to the floors. Also the shower curtains were dingy with mold spot on the bottom. And to put the icing on the cake, we had to repeatedly ask for towels because housekeeping never came and when someone FINALLY did come to give towels they just used their key to walk into my room unannounced. This was the most overall horrible service and experience and this was CHRISTMAS time (22-25th). Upon asking how we could be compensated in some way for all of the issues, we were told that they dont feel comfortable issuing any refunds because they cant guarantee that EXPEDIA will give back the credit to us and that we should have booked directly through Embassy Suites. Again, this is the worst ive EVER experienced
Stayed 3 nights in Dec 2024

2/10 Terrible

Sergio

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare Stay
At arrival to the hotel we entered the room and there was no chairs in the room , bathroom had no towels , no toilet paper , smelled like mold in the room , a/c was not working, had to sleep with the sliding door open and the room was cold because of that ,horrible experience
Stayed 3 nights in Dec 2024

4/10 Poor

Ana

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The noise disruption from Hwy 55 construction, central AC issue, phones in some rooms were apparently not working. The staff were able to offer another room and made several switches but not fix any issues. The breakfast bar is great but closes promptly. So all in all I felt this was an unwelcome stay.
Stayed 5 nights in Dec 2024

4/10 Poor

Ana

Travelled with family
Disliked: Staff & service
Air conditioner didn’t work. Last time staying.
My stay was for 3 days 4 nights. The air conditioning was not functional so it was very warm in the hotel room. I was offered a plug in fan but only one. There weren’t any notices of when the air conditioning would be running again and it didn’t work at all. It was an unpleasant stay and I don’t think I’ll be coming back next time.
Stayed 2 nights in Dec 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

TIANYAO WANG

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Alyssa, Yukon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

ANTHONY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property does not have HVAC for the entire stay. The staff indicated it will be fixed on the 1st night. Second night, I received the same comments. On the 3rd day another staff told me that the system will not be fixed until after the holidays. The phone in the room does not even work and I have to come down to the front desk every time I need to address my concerns. Nobody at the hotel cares to even touch it during the whole stay.. This hotel is very old and its age shows. It would not give this hotel a 2 stars but I have to say the staff is trying the best they can. It is not worth your money to stay here.
Stayed 4 nights in Dec 2024

4/10 Poor

Gabrriel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly shower curtain, air condition not working.
Stayed 5 nights in Dec 2024

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The a/c is broken, so the room is so stuffy, the room itself needs renovation everything is old and falling apart. If you need anything they make you go to the front desk for it. On my last night there was a roach in the bathroom yuck!!!! Pro was breakfast daily that’s it. If it was refundable I would have cancelled the minute I opened the bedroom door. The staff that cleans breakfast is all extremely kind that was the other pro. Don’t bother to stay here it is 1,000 not worth it my car would have been a better option.
Stayed 5 nights in Dec 2024

2/10 Terrible

Edward

Stayed 3 nights in Dec 2024

2/10 Terrible

Munguh

Travelled with family
Liked: Staff & service
The bar was good
Stayed 4 nights in Dec 2024

6/10 Okay

Alberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dated and no AC
The rooms are dated. And the air conditioner was not working in any of the rooms our entire 4 days we were there.
Stayed 3 nights in Dec 2024

6/10 Okay

Esthela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only thing I didn’t like was that the heater stayed on the entire time and room was hot! We slept with balcony door wide open. Hotel is very pretty tho.
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Stayed 1 night in Sep 2024

6/10 Okay

Edward

Travelled with family
Disliked: Staff & service, room comfort
Not so great
When you walk into the lobby this hotel is beautiful, it looks top notch! Our suite was just okay. It was a little dated. Our bed was not comfortable at all, very hard. And the sofa bed was terrible. We had to pull the mattress out and use it on the floor, which wasnt any better. The a/c also was out until the following week. We did ask for a fan, but didnt get one until the 2nd night and it was broken. I called the front desk to ask for another fan and was told they got a shipment of fans in and would bring us one to our room, no one ever came though😕. We ended up sleeping with the sliding door open both nights. I wanted to love this place, but it wasn't as great as the lobby leads it to be, unfortunately.
Stayed 2 nights in Dec 2024

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Melany Andrea

Stayed 1 night in Dec 2024