With a stay at Hotel Santa Lucia in Santiago (Downtown Santiago), you'll be a 3-minute drive from Plaza de Armas and 6 minutes from Costanera Center. .This hotel is 3.4 mi (5.5 km) from Julio Martinez Pradanos National Stadium and 5 mi (8.1 km) from San Cristobal Hill.
What's nearby
Plaza de Armas - 3 min walk - 0.3 km
Santiago Town Square - 5 min walk - 0.5 km
Santa Lucia Hill - 5 min walk - 0.5 km
Palacio de la Moneda - 11 min walk - 0.9 km
Medical Center Hospital Worker - 3 min drive - 2.6 km
Getting around
Parque Almagro Station - 3 min drive
Armas Station - 7 min walk
Santiago Intl. Airport (SCL) - 19 min drive
Restaurants
Yama Sushi - 1 min walk
Le Due Torri - 1 min walk
Santa Leña - 1 min walk
Café Caribe - 1 min walk
Cafe Rex - 1 min walk
About this property
Hotel Santa Lucia
Hotel with a 24-hour front desk, a short walk to Plaza de Armas
Hotel Santa Lucia offers 70 accommodations with safes and complimentary toiletries. Televisions come with cable channels.
Bathrooms include shower/tub combinations. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 70 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a banquet hall.
At Hotel Santa Lucia, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Santa Lucia has a restaurant on site.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Off-site parking within 820 ft (USD 15 per night); booking required
Food and drink
Continental breakfast available for a fee daily 7:30 AM–10:00 AM: USD 10 for adults and USD 10 for children
1 restaurant
1 bar
Family friendly
Laundry facilities
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Bathroom
Free toiletries
Hairdryer (on request)
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
TV
More
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Santa Lucia Santiago
Santa Lucia Santiago
Hotel Santa Lucia Hotel
Hotel Santa Lucia Santiago
Hotel Santa Lucia Hotel Santiago
Hotel Santa Lucia Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 28 out of 116 reviews" "
10 - Excellent
28
Rating 8 - Good. 39 out of 116 reviews" "
8 - Good
39
Rating 6 - Okay. 23 out of 116 reviews" "
6 - Okay
23
Rating 4 - Poor. 14 out of 116 reviews" "
4 - Poor
14
Rating 2 - Terrible. 12 out of 116 reviews" "
2 - Terrible
12
7.8/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
OWEN, CALGARY
Travelled with partner
1 Aug 2024
Liked: Cleanliness, staff & service
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
OWEN
Stayed 2 nights in Jul 2024
10/10 Excellent
Valden
10 Apr 2024
Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me.
I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight.
One negative would be that my mattress was lumpy, but I would stay again.
Lisa
Stayed 2 nights in Nov 2023
8/10 Good
PATRICIA CARROLL LOWNEY
21 Nov 2023
Liked: Staff & service
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS
OUT AND REHEATING FOR US AS WE COULD BARELY
MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY
HERE AGAIN.
very disappointing, we don't recommend it.
PRO: location- only during the day.
CON: VERYYY old facilities.
poor internet connection
poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything).
poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!!
NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame.
cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible.
Thank god it was for one night only.
Hadas
Stayed 1 night in Apr 2023
8/10 Good
Iryna, Charlotte
30 Dec 2022
Liked: Cleanliness, staff & service, amenities
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
The hotel was dated and very worn out. An earlier reviewer discussed a helpful concierge - there was no concierge. We were a party of two couples, one with a room on the third floor and the other on the fifth. There is only elevator service to the fourth floor. So we had to carry luggage up/down stairs.
There is no air conditioning in the building. The rooms were quite warm. Each room had a desktop oscillating fan, without which it would have been intolerable. The daytime highs while we were there were mid-90’s.
I should have guessed the condition by the price. The website photos are not representative of our rooms, which were dowdy, and 1-star hotel quality. But clean.
John
Stayed 3 nights in Feb 2020
8/10 Good
Verified traveller
Travelled with family
6 Jan 2020
Liked: Cleanliness, staff & service, room comfort
Decent, Nice Location
The location was great. The room itself was clean and simple. There is some street noise but it did not bother us.
Verified traveller
Stayed 2 nights in Dec 2019
6/10 Okay
Susan and Steven
11 Dec 2019
Liked: Cleanliness, room comfort
Santa Lucia Downtown Santiago Chile
The Santa Lucia is in a very convenient downtown location. The hotel is very basic. You have to take an elevator to the 4th floor to get the the reception area. Most of the people at the desk do not speak English, so if you really need to communicate in English, this hotel would not be a good choice. There are no tissues provided so bring your own
Great location in the middle of town easy walk to metro and down town, lots of resturants and cafes and good shopping. Dislike noisy if you book this hotel book an inside room very quiet well worth the money
I loved everything about the property. The staff was beyond wonderful, my room was fantastic, I loved how close I had everything I’m talking about steps from the hotel. Getting an Uber can be a little difficult because of the way the street is but honestly every time I go to Chile I manage on the metro it’s the fastest way around plus the station is a couple blocks away from the hotel it’s perfect.
Overall bad hotel: expensive for the product, old and generally badly maintained. Hard of access if you have a lot of luggage, no elevator to our floor... completly overpriced
I did not sleep you could hear every noise and the buses at 5:30 am .
rooms were very little and it was 1945 still room.
Breakfast was terrible. The scramble eggs had egg shell in it.
The photo taken do not tell the true fact of the hotel.
Rudeness of employees. They attend kindly Chilean people but in a very disgusting way any other foreigners.
Poor cleaning. Poor breakfast.
They charge extra if you want to access your room with someone even paying for a double room.
The receptionist are the rudest and most unpolite people ever seen in a customer service position.
The location is bad, all shops restaurants shut down after 8 pm.
Not safe area. Very old building, but horrible staff