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voco Saranac Lake NY Waterfront, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Saranac Lake NY Waterfront, an IHG Hotel

Exterior
Exterior
Bar (on property)
Lobby lounge
Premium bedding, down duvets, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
250 Lake Flower Ave, Saranac Lake, NY, 12983
  • Pendragon Theatre
    3 min walk
  • Lake Flower
    8 min walk
  • Saranac Laboratory Museum
    11 min walk
  • Saranac Lake, NY (SLK-Adirondack Regional)
    14 min drive

Room options

View all photos for Standard Room

Premium bedding, down duvets, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Premium bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Lake View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, City View

Premium bedding, down duvets, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed, City View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, down duvets, desk, blackout curtains

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Lake View

Premium bedding, down duvets, desk, blackout curtains

Premium Room, 2 Queen Beds, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Premium bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, down duvets, desk, blackout curtains

Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Lake View

Premium bedding, down duvets, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed, Lake View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Town)

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed (Town)

  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Saranac Lake

Located in Saranac Lake, voco Saranac Lake NY Waterfront, an IHG Hotel is on the waterfront, a 1-minute drive from Lake Flower and 12 minutes from Lake Placid Center for the Arts. .This hotel is 8.3 mi (13.4 km) from Mirror Lake and 8.4 mi (13.5 km) from Olympic Center.

What's nearby

  • Lake Flower - 8 min walk - 0.7 km
  • The Waterhole - 12 min walk - 1.1 km
  • Saranac Lake Adirondack Scenic Railroad Station - 18 min walk - 1.6 km
  • Bartok Cabin - 3 min drive - 1.9 km
  • Mirror Lake - 13 min drive - 13.4 km

Getting around

  • Saranac Lake, NY (SLK-Adirondack Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Nori s, Good Food Naturally - ‬14 min walk
  • ‪Donnelly's Ice Cream - ‬8 min drive
  • ‪Asian Buffet Hibachi & Sushi - ‬16 min walk
  • ‪Romano's Saranac Lanes - ‬19 min walk

About this property

voco Saranac Lake NY Waterfront, an IHG Hotel

Lakefront hotel with a fitness center and a 24-hour front desk
Voco Saranac Lake NY Waterfront, an IHG Hotel offers 93 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saranac Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 93 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
At voco Saranac Lake NY Waterfront, an IHG Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Voco Saranac Lake NY Waterfront, an IHG Hotel has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 20-35 for adults and USD 15-25 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Bike rentals
  • Boat tours
  • Boating
  • Canoeing
  • Fitness centre
  • Indoor pool
  • Kayaking
  • Motor-boating

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Mini-fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Coworking spaces
  • A meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Handrails in hallways
  • Handrails in stairwells
  • Hospital bed available
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Boat/paddles on site
  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Mini fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 135 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 70 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 35 for adults, and USD 15 to 25 for children
  • Pet fee: USD 135 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Saranac Waterfront Lodge
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel
Saranac Waterfront Lodge Trademark Collection by Wyndham
voco Saranac Lake NY Waterfront, an IHG Hotel Saranac Lake
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel Saranac Lake

voco Saranac Lake NY Waterfront, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 395 out of 648 reviews" "
Rating 8 - Good. 162 out of 648 reviews" "
Rating 6 - Okay. 53 out of 648 reviews" "
Rating 4 - Poor. 21 out of 648 reviews" "
Rating 2 - Terrible. 17 out of 648 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality on Adirondack water
Ownership changed during our stay. The new management honors their promise of quality and service. We will definitely return.
Stayed 3 nights in Aug 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The Saturday wedding was too loud. The people above us walked around all night. Horrible time trying to sleep Saturday night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful inside and out. Modern furnishings with unique decor. Incredibly soft bed and good towels.
Stayed 2 nights in Aug 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the hotel. Unfortunately while we were there the main onsite restaurant was closed without reason and they offered a continental morning breakfast as the replacement. The breakfast was embarrassing. It was coffee in urns with mini muffins from the store, bagels in a box without any butter, jam or cream cheese. I had to ask for milk for the coffee and one employee said, “we have yogurt back in a fridge if you want.” How would we have known about the yogurt if I hadn’t asked for milk? At check in and the check out the Manager with nice red hair was stand-offish and avoided eye contact. She said on check out “how do you want to pay?” We said we paid a while ago on Expedia - she said “you probably did, ok here’s your receipt”. Other than that great place to hang out.
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with partner
Nice hotel - pleasant staff - stay away from onsite Boathouse Restaurant - terrible staff and service - mediocre overpriced food - the view is the only plus.
Stayed 3 nights in Aug 2024

8/10 Good

Gladstone

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel grounds very clean. Only complaint the bathroom was very small.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil, Unionville

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because it was slightly away from Lake Placid and the touristy area. It’s a great place to stay; quiet. Nice pool and jacuzzi. My only complaint, I could hear the family of kids stomping above us. Otherwise, very clean hotel!
Stayed 2 nights in Aug 2024

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Michael, Westport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 5 nights in Jul 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb facility. Upscale rooms with wonderful views of the lake. Excellent staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

DIAMONDE NOELL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jul 2024

8/10 Good

William j

Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
We had a good time
Stayed 2 nights in Jul 2024

8/10 Good

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, clean and well maintained. Staff very friendly and knowledgeable. Only downside was the Boathouse Restaurant onsite which is owned by the owners of the hotel but markedly poorly managed in contrast to the hotel. Service at two breakfasts and a dinner was extremely slow (although servers were lovely and trying very hard with the woeful understaffing). One meal at the dinner had not been properly prepared (the shrimp had not been cleaned), we advised them but the concern was sloughed off. Would happily stay at this hotel again but would eat at one of the lovely restaurants in town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with partner
Liked: Amenities
The property could use some trimming and clean up of the grounds and the hallways should be cleaned more frequently.
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, grounds, excellent room.
Stayed 3 nights in Jul 2024

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and rooms simple. The rooms could be bigger and the showers wider. The sound insulation between floors is not the best - I could hear people stomping around their room above us. The associated restaurant is about a 7/10. Overall, it is an OK alternative to busy Lake Placid only 9 miles away.
Stayed 8 nights in Jul 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer property. It is certainly clean, everything works, and technically has everything you might need for a stay (pool, spa, workout room, etc.), but the overall feeling is rather bland and lacking in warmth or any sort of personality. The attached Boat House restaurant was fine, but short staffed during both breakfast and dinner, which led to longer wait times for service.
Stayed 1 night in Jul 2024

8/10 Good

Vlad, Brooklyn

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024