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The Hotel Saratoga, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Hotel Saratoga, an Ascend Collection Hotel

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Place, Saratoga Casino and Raceway
    ‪4 min drive‬
  • Place, Saratoga Performing Arts Center
    ‪5 min drive‬
  • Place, Saratoga Race Course
    ‪7 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(90 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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The price is AU$174
includes taxes & fees
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About the area

Saratoga Springs

Located in Saratoga Springs, The Hotel Saratoga, an Ascend Collection Hotel is in a state park, just a 4-minute walk from Saratoga Spa State Park and a 4-minute drive from Saratoga Casino and Raceway. .This hotel is 2.5 mi (4.1 km) from Saratoga Performing Arts Center and 2.6 mi (4.2 km) from Canfield Casino.

What's nearby

  • Saratoga Casino and Raceway - 4 min drive - 3.6 km
  • Saratoga Performing Arts Center - 5 min drive - 2.2 km
  • Saratoga Springs City Center - 5 min drive - 5.4 km
  • Saratoga Race Course - 7 min drive - 5.4 km
  • Skidmore College - 7 min drive - 6.4 km

Getting around

  • Saratoga Springs Station - 12 min drive
  • Schenectady, NY (SCH-Schenectady County) - 30 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪Saratoga Strike Zone - ‬4 min drive
  • ‪Stewart's Shops - ‬4 min drive

About this property

The Hotel Saratoga, an Ascend Collection Hotel

Hotel with free breakfast, a quick walk to Saratoga Spa State Park
The Hotel Saratoga, an Ascend Collection Hotel offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at Spa City Bistro serving the guests of The Hotel Saratoga, an Ascend Collection Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Spa City Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spa City Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May 24 to September 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1029 reviews
Rating 8 - Good. 245 out of 1029 reviews
Rating 6 - Okay. 94 out of 1029 reviews
Rating 4 - Poor. 50 out of 1029 reviews
Rating 2 - Terrible. 39 out of 1029 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gina M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

2/10 Terrible

Jerry

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The Staff working the front Desk have no idea what they are doing! Dont let them have your credit card number! Look somewhere else! Worst credit card experience i have ever had!
Stayed 15 nights in Jun 2025

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really like this property. It was well maintained and clean. The lobby and the eating area was nicely positioned to the hotel rooms. The breakfast was very nice and enjoyable. Robin took great pride in keeping the breakfast food stocked and the area clean. The location of the hotel is perfect to downtown Saratoga Springs, the race track as well as the state park. The hotel also had a shuttle that was convenient to go back and forth to town, the race track and the casino. The staff was very friendly. The ice machine was centrally located and always working! My only fret was that the beds were too soft. I would stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Had a really nice stay. Came up for a concert at SPAC. Hotel was right outside the park. Rooms were clean and comfortable. Staff friendly. Breakfast good. Will definitely stay here again.
Stayed 1 night in Jul 2025

4/10 Poor

kate

Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

NICHOLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard 3 Star, but Slowish Internet and Iffy Bed

The hotel was not too bad, although the wifi speed was lacking, and so I got lag when playing an online game. Also, the mattress quality seemed to be below average, neither sufficiently firm nor sufficiently comfy. We didn't sleep well. It wasn't bad although I will probably try another hotel next time. 7/10.
Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great staff! Very nice room at a reasonable cost
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Clean, comfortable. Staff were very friendly. Pool was in great shape. Would stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Desiree, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Needs better bathroom lighting.
Stayed 1 night in Jun 2025

6/10 Okay

Nicolina

Liked: Cleanliness, amenities, property conditions & facilities
Nice & clean property but the cleaning staff was horrible. 3pm Check in took three hours because the rooms were not ready, not a great way to start our weekend stay. The front desk person was polite and patient with us and with the other people waiting as it was out of her control. And the next day, after our day out, we came back to a room that was attended to - no new fresh towels, beds not made and garbages not emptied. We had a great weekend but not satisfied with our stay.
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Stayed 1 night in Jul 2025

8/10 Good

Radka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Lynn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I entered my room, it was clear the housekeeping staff had not put much effort into cleaning the room or bathroom. The bed was made, but rumpled. The sheets didn't fit the bed and kept pulling off the corners. The shower in the bathroom had reddish brown mildew and grime in all the corners and growing in the grooves of the fake tile. The floor of the shower was slimy when I used it. I reported these issues, but nothing was done. Over the course of my multi-day stay, the bed was never made or the sheets changed nor was the room tidied, dusted or vacuumed. The third time I asked the desk about this I was informed they only clean the rooms/ make & change sheets every three days! On the day I checked out, the detritus littering the hallways upon my arrival was still there. They "serve breakfast", but the coffee was lukewarm and tasted terrible-surely they can get better than Folgers! The "omelettes" were frozen, microwaved and rubbery. Scrambled eggs were stirred by the attendant so many times they had the texture of eggy sand. The orange juice was bitter and on the edge of fermenting. The walls were extremely thin and I could hear every conversation and children screaming in the room next to me. On my second night, there was a long (at least 45 minutes) and loud and heated conversation between several people in the hallway outside my room. Checking in, I was directed to park around the back near the dumpsters and enter a back door-easily opened by anyone. NOT SAFE!
Stayed 3 nights in Jun 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples escape

“Get-a-way”, tried new hotel. Pleasantly surprised! Very clean, staff excellent and accommodating entire stay. Very nice breakfast, great pool.
Stayed 3 nights in Jun 2025

4/10 Poor

Davina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Behind the building there were a couple of storage buildings or something. They had a couple of roll off dumpster. One was open, but no work being done. There were old chairs and trash, and even a gas can thrown all around. In our room we found that it hadn't been properly cleaned in a while. One of the lamp shades were torn up. Pink mildew and rust in the shower. You could see where previous quests had written on the mirror. Something white smudged on the inside of our window. Our first day ,we had spilt a few drops of water on the bathroom floor. I used a wash cloth to dry it up not wanting to waste our towels. It was very clear the floor hadn't been mopped in a while. Dusty throughout. Our first day there they had some kind of inspection. They checked the food area, the food temps, the pool. No issues with the food area "thank god" ! My only complaint there was that they only offered breakfast. In the photos it showed dinner as well. Very limited bar options. The pool must not have passed the inspections because they had to close it before we even used it. According to the front desk staff " they just had to dump a bunch of chemicals in it". We did get to use it on day 3 after my boyfriend scooped broken tiles out of it. Overall the photos had to be old, because the place looked a lot more run down. Even the landscape needed attention. The only good thing I can say is the breakfast was good, food area was clean and the ladies were nice and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ling C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to SPAC and Casino.

Nice quiet and clean place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

TERENCE

Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff . Also complete breakfast and available shuttle to town.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The front desk attendant was very friendly and made check in quick and easy.
Stayed 1 night in Jun 2025