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Embassy Suites by Hilton Fort Lauderdale 17th Street

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Fort Lauderdale 17th Street

Children's activities
Outdoor banquet area
Outdoor pool, pool umbrellas, pool loungers
Lunch and dinner served
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub

Explore the area

Map
1100 SE 17th Street, Fort Lauderdale, FL, 33316
  • Harbor Shops
    2 min walk
  • Greater Fort Lauderdale-Broward County Convention Center
    16 min walk
  • Lauderdale Yacht Club Marina
    18 min walk
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    8 min drive

Room options

View all photos for King, Premium Suite

1 bedroom, in-room safe, desk, blackout curtains

King, Premium Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Room, Accessible, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Suite, Accessible, Non Smoking

  • 52.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Shower Only)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Shower Only)

  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Presidential Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Suite, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (2 Double Beds)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Balcony (2 Double Beds)

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Premium Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Premium Suite, 2 Double Beds

  • 54 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Double Beds

  • 54 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed (Shower)

1 bedroom, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed (Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (1 King Bed)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Balcony (1 King Bed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Fort Lauderdale Cruise Port & Convention Center
Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1007)
The price is AU$496
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Place Fort Lauderdale Cruise Port & Convention Center

About the area

Fort Lauderdale

With a stay at Embassy Suites by Hilton Fort Lauderdale 17th Street in Fort Lauderdale (East Fort Lauderdale), you'll be steps from Harbor Shops and a 2-minute drive from Greater Fort Lauderdale-Broward County Convention Center. .This family-friendly hotel is 2 mi (3.2 km) from Intracoastal Waterway and 2.3 mi (3.7 km) from Las Olas Boulevard.

What's nearby

  • Greater Fort Lauderdale-Broward County Convention Center - 16 min walk - 1.4 km
  • Intracoastal Waterway - 4 min drive - 3.3 km
  • Museum of Discovery and Science - 5 min drive - 4.0 km
  • Las Olas Boulevard - 5 min drive - 3.7 km
  • Port Everglades - 7 min drive - 5.1 km

Getting around

  • Hollywood Station - 11 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 8 min drive

Restaurants

  • ‪Quarterdeck Seafood Bar - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Press and Grind Cafe - ‬2 min walk
  • ‪Southport Raw Bar & Restaurant - ‬6 min walk
  • ‪Kelly's Landing - ‬3 min walk

About this property

Embassy Suites by Hilton Fort Lauderdale 17th Street

Family-friendly Fort Lauderdale hotel in East Fort Lauderdale with free breakfast
Embassy Suites by Hilton Fort Lauderdale 17th Street offers 361 accommodations with video-game consoles and safes. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with queen sofa beds. LCD televisions come with premium digital channels and pay movies. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 361 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. LCD televisions with digital programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite to eat at The E Spot, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Fort Lauderdale? This hotel has 13000 square feet (1208 square meters) of space consisting of conference space and 19 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a cruise ship terminal shuttle.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The E Spot - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 33.00 per night; includes in/out privileges)
  • Valet parking on site (USD 38.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • The E Spot

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (13000 square feet)
  • Meeting rooms - 19

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 5 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 75 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per night (rates may vary)
  • Airport shuttle fee: USD 12 per person (one-way)
  • Self parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet deposit: USD 75 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Ft. Lauderdale/17th Street
Embassy Suites Hotel Lauderdale/17th Ft. Street
Embassy Suites Ft. Lauderdale/17th Street Hotel
Embassy Suites Lauderdale/17th Street Hotel
Embassy Suites Ft. Lauderdale/17th Street Hotel
Embassy Suites Lauderdale/17th Hotel
Embassy Suites Ft. Lauderdale/17th Street
Embassy Suites Lauderdale/17th
Hotel Embassy Suites - Ft. Lauderdale/17th Street
Embassy Suites - Ft. Lauderdale/17th Street Fort Lauderdale
Embassy Suites Lauderdale 17th
Embassy Suites Ft. Lauderdale/17th Street
Embassy Suites by Hilton Fort Lauderdale 17th Street Hotel

Embassy Suites by Hilton Fort Lauderdale 17th Street Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 543 out of 1173 reviews" "
Rating 8 - Good. 269 out of 1173 reviews" "
Rating 6 - Okay. 161 out of 1173 reviews" "
Rating 4 - Poor. 108 out of 1173 reviews" "
Rating 2 - Terrible. 92 out of 1173 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

6/10 Okay

Karina

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We were told that we would be able to check in early the day after coming off our cruise, which turned into us not getting a room until 3:00pm when we were there at 10am (thankful they took our luggage and stored it for us while waiting). We did enjoy that the pool facilities were available to us immediately so we did have somewhere to go while waiting. I gave 2 stars for property because there is a ton of construction going on so much of the property feels dusty and unclean. The music in the building can be heard from inside your room even at 3am so you may want to revisit that. Your coffee in the breakfast area is actually delicious so that was a welcome surprise as most hotel coffee is subpar. The evening happy hour is a bit of a disaster….. way too many people and the bartender(s) seems very overwhelmed. Our group was going to eat in the restaurant and ended up going elsewhere because if they couldn’t keep up with drinks, we didn’t want to even try ordering 15 entrees at once. The valet staff was always in such great spirits and conversed with us every time we were outside. There was one woman in particular who we connected with the most and she was there on Monday, August 19th in the afternoon/evening. Please thank her again for being so kind to our little girl. ❤️
Stayed 1 night in Aug 2024

2/10 Terrible

Aresema

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

chantay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was very nice. However the rooms need to be updated (carpet furniture)
Stayed 2 nights in May 2024

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Nice hotel it definitely has so much potential I hope they can clean it up! We did stay in an updated room it was so spacious and clean and quiet! We had a balcony but really it’s a sliding glass door that opens but our view was over the HUGE Air conditioner outside so it was sooooo loud we couldn’t enjoy the door open that was sad! The pool and outside could use some updating/cleaning and the reception hour was kinda silly free soda and veggies with water down ranch oh well. Breakfast was great! The omelette was really good. What was expensive was the parking!!! 80$ for 2 nights? Ouch!!!!
Stayed 2 nights in Jul 2024

6/10 Okay

Towanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restaurant food was good and staff was good. Sleeping room was extremely outdated - tvs were old, carpet was filthy, paint color was old. I've stayed at the Embassy Suites in PA and MD - much nicer.
Stayed 1 night in Aug 2024

2/10 Terrible

Valarie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is terrible that this place is an Embassy. It is filthy. I had reservations for 3 nughts but after a few hours I asked to get my money back and they gave me 2 days back. We moved hotels. Our first room had a big red spot on the floor, blood? I dont know. It had a smokey, stale smell. It black diust rings around the ceiling fan and dirt spots all over the carpet. It was disgusting. In the hallways outside the room there was trash all around. The elevators and trash all around the edges and the elevator glass was very dirty. This hotel was bad. Normally, Embassys are very good but I felt I was in a low quality motel with no cleaning services.
Stayed 3 nights in Aug 2024

10/10 Excellent

Costanzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They oversold my category roomand had to pay more to upgrade. Renovation of the eoom still smelled of paint.
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. Check in was very easy and the front desk is extremely helpful. The room had some issues, but the front desk is willing to help. There is a $30 plus a day fee for your car which was kind of a surprise. Other than that it was a pleasant experience
Stayed 2 nights in Aug 2024

8/10 Good

Terra

Travelled with partner
Liked: Staff & service, amenities
We were disappointed upon checking in to learn that the pool was closed. We were told we can use Hyatts pool down the road since theirs was closed. The pool was the main reason we booked the hotel because it’s beautiful in the pictures. We did not want to walk down the road to another hotel to use the pool then walk back to our room so we did not use the pool unfortunately. Hotel is under renovations currently so a lot of areas were not in use and closed off. Breakfast was decent, no pop available like other locations which was a bummer also. Reception in the evening is always a plus but could be more than veggies and a dip but still great for something free. Overall nice stay but very disappointed nothing on the site said the pool was closed since that was the main reason for the stay. Parking lot is harder to navigate because of all the renovations going on.
Stayed 1 night in Aug 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
777
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Kathleen who checked us in was amazing. The food was above expectations and all staff friendly— will for sure be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2024

4/10 Poor

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room, hotel under construction but no notice
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lindsey Ann

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was very excited to visit this hotel for a few reasons, one of the main reasons being how nice the pool looked in the pictures I saw. When I arrived to check in, I found out that massive renovations were going on that I was not made aware of prior to choosing this hotel. Secondly, I found out that conveniently their pool was out of order but was told that we were able to use the Hyatt’s pool. I did visit the pool at the Hyatt which was nothing compared to the pictures I had seen of the pool at the Embassy Suites. Also, the breakfast buffet was very unorganized and seemed as though random people from off the street came to the buffet at the hotel including rude children from camps who continuously cut the line of the people waiting ten minutes to get a slice of bacon and pancakes. Lastly this morning when I was checking out I figured I would save the $20 bucks on the Uber by utilizing the free shuttle to the airport that is advertised on their website. The desk associate pointed to a gentleman at a desk across the way and said he is the guy you want to speak to about transportation. I proceeded to approach him and say are you running to the airport by any chance? He looked up at me and said yes $20 per person. I said why would I do that when an Uber is cheaper? He said no it’s not and proceeded to follow me out and drop his price to $15 per person. I said no thank you and got the Uber for $15 dollars to the airport. Overall super disappointed in the entire experience.
Stayed 3 nights in Aug 2024

2/10 Terrible

Janelva

Travelled with family
Disliked: Cleanliness, amenities
This property was fully under construction with no heads up, no accommodations for travelers. We had a room with torn up bedding, broken equipment in the restroom, loud construction in the middle of the foyer, no popl access, and poor communication about any of the "included" amenities like evning reception and breakfast, which resulted in us not being able to take advantage of them.
Stayed 2 nights in Aug 2024

4/10 Poor

Janelva

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was fully under construction with no heads up, no accommodations for travelers. We had a room with torn up bedding, broken equipment in the restroom, loud construction in the middle of the foyer, no popl access, and poor communication about any of the "included" amenities like evning reception and breakfast, which resulted in us not being able to take advantage of them.
Stayed 2 nights in Aug 2024