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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Courtyard
Ice skating
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪7 min walk‬
  • Wilderness at the Smokies
    ‪8 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪50 min drive‬

Room options

Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Executive Suite

  • Sleeps 8
  • 1 King Bed, 2 Twin Murphy Beds and 1 Double Sofa Bed

Executive Suite, Mobility Accessible

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Murphy Beds

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About the area

Sevierville

Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention center, a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets. .This family-friendly resort is 5.7 mi (9.2 km) from WonderWorks and 5.9 mi (9.4 km) from Titanic Museum.
View more Resorts in SeviervilleOpens in a new window

What's nearby

  • Wild WaterDome - 6 min walk - 0.6 km
  • Soaky Mountain Waterpark - 7 min walk - 0.7 km
  • Wilderness at the Smokies - 8 min walk - 0.7 km
  • Sevierville Convention Center - 8 min walk - 0.8 km
  • Sevierville Golf Club - 10 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention center, a quick walk to Sevierville Convention Center
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 234 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This resort also features concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Hidden Trail Bar and Gril, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in Sevierville? This resort has 200000 square feet (18580 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1576 out of 2832 reviews
Rating 8 - Good. 630 out of 2832 reviews
Rating 6 - Okay. 322 out of 2832 reviews
Rating 4 - Poor. 163 out of 2832 reviews
Rating 2 - Terrible. 141 out of 2832 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jane, Monticello

Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! It was great fun for us and our 4 year old for a weekend!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot recommend. Save your money.
Stone Hill Lodge is not recommended for a family expecting basic service and cleanliness. We planned a two night stay over New Year’s for my husband and 10 year-old son. We have been to the resort before years back, but stayed at the main hotel. No rooms were available there, but my son had been asking to go back and we don’t have much time for getting away. I knew it would be a bit of a hassle to have to ride the shuttle to the waterpark this time of year, but decided to make it work so we could go. Do not expect to check in early (even if you see people checking in early). Do not expect to find a luggage cart. There are not many. The ones that do exist will be left for you to find somewhere in the hotel (guests were too lazy to take them back and no employees came looking for them). The room is very dated. There is old carpet everywhere, so if you have allergies you should know this. It holds all the smells and there are large stains in the halls that should be attended to. The bathroom was so small you cannot close the door without standing in the corner to make room for the door. The sink is outside the shower/toilet. The door barely clears the toilet. If you are bathing small kids or need privacy to get dressed, it’s going to be uncomfortable. The housekeeping staff did the best they could, but the smell was bad. We had the balcony, so we opened the door at times. You could smell food, marijuana smoke, and many other unpleasant things. The waterpark is great
Stayed 2 nights in Dec 2024

8/10 Good

Roland

Stayed 2 nights in Dec 2024

8/10 Good

Ramanagouda

Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 4 nights in Dec 2024

6/10 Okay

Diana

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property needed maintenance, carpet in halls coming up you could easily trip on and just needed some overall updating. At check in was told only needed wristbands for water park and all purchases could be made on wristbands, never mentioned needing ID for the bar. At the water park bar the bartender refused to accept my scanned copy of my ID and just kept ignoring me when I kept asking to speak to a manager. The 80 year old man next to me couldn’t get a drink because he didn’t have his ID. To get my ID I would have had to get my child, ride the shuttle back to the Stone Hill, go to my room get my ID just to get back on the shuttle to go back. For the price, we were not impressed at all. The water park was nice and lots to do for the kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Meghann

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was nasty and small. There was stuff spilled everywhere on the floors in the hallways. Small rooms and uncomfortable beds and the whole building smells bad. Bathrooms not cleaned and no snacks or drinks near the rooms. Way to far to walk. House keeping just comes in the room while your sleeping while without even knocking
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Liked: Amenities
Everything was great except a few small things. The prices for food was higher than we expected, could be bc it’s a “resort” could be different state taxes. And house keeping doesn’t come unless you requested it, which actually is great, except when you need clean wash rags and towels. We request towels the day before we needed them, didn’t not receive them, we had to call the night we needed them and still took more time than expected. Over all rating though is still excellent. Nothing in life can be perfect.
Stayed 3 nights in Dec 2024

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Vacation
We came for Christmas week. The new expansion at the waterpark is great and the water was not freezing cold. The rooms are showing their age, and we smelled weed in the hallways at all times, but all the entertainment aspects of the hotel are great. When we needed extra towels they quickly brought them to us. The food and drink prices are outrageously priced so I'd avoid eating here.
Stayed 4 nights in Dec 2024

8/10 Good

Sadee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in Dec 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Waterpark is the best feature for the kids. The hotel room was sufficient but not above average. Several dining options.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay with family! Definitely will be returning!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and family fun for everyone! The starbucks on the property makes it 3x better.
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall and convenient with regular shuttle service to the waterpark up to midnight. The room is a bit outdated and lacked good lighting. The outlets were all loose to all our plugs. The bathroom was really small! Some stains on towels and bedsheets. Staff was super friendly and helpful with any questions and went beyond finding information.
Stayed 5 nights in Dec 2024

8/10 Good

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Food options are lacking though, especially for breakfast. I stayed at stone hill lodge. Staff is friendly and attentive, facility is clean and maintained.
Stayed 2 nights in Dec 2024

6/10 Okay

Amy

Travelled with family and small children
Disliked: Property conditions & facilities
Fans in bathroom too loud
Stayed 2 nights in Dec 2024

10/10 Excellent

Marquetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

kiran

Liked: Staff & service
Booked a room where th Balcony and they gave us the room with patio
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Had a decent couple of days with our grandchildren. TV in room was so old had no color. Turned it in and they never bothered with fixing it. Must’ve had heat in room locked at 80 degrees. Was so hot grandchild coughed all night long. Had to sleep with balcony door open until 5:30 am to get it cooled down enough to rest.
Stayed 2 nights in Dec 2024