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Pudong Shangri-La, Shanghai

5.0 star property

Photo gallery for Pudong Shangri-La, Shanghai

Exterior
Presidential Suite (Grand Tower)
2 indoor pools, open 6:00 AM to 11:00 PM, lifeguards on site
Grand Tower Horizon Premier Bund 1 King
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Air conditioning

Explore the area

Map
33 Fu Cheng Road, Pudong, Shanghai, 200120
  • The Bund
    ‪11 min walk‬
  • Shanghai Tower
    ‪12 min walk‬
  • Oriental Pearl Tower
    ‪14 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪44 min drive‬

Room options

View all photos for Grand Tower Premier 1 King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Premier 1 King

  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Premier 2 Twin

Grand Tower Premier 2 Twin

Grand Tower Premier 2 Twin

  • City view
  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for River Wing Horizon Club Room 2 Twins

Bar (on property)

River Wing Horizon Club Room 2 Twins

  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for River Wing Horizon Bund Room 1 King

Bar (on property)

River Wing Horizon Bund Room 1 King

  • River view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Horizon Executive 1 King

Bar (on property)

Grand Tower Horizon Executive 1 King

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Tower Grand Bund View Suite King

Bar (on property)

Grand Tower Grand Bund View Suite King

  • River view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Skyline Room 1 King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Skyline Room 1 King

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River Wing Horizon Club Room 1 King

Bar (on property)

River Wing Horizon Club Room 1 King

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Pearl Bund View Suite King

Bar (on property)

Grand Tower Pearl Bund View Suite King

  • River view
  • 94 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for River Wing Horizon Suite 1 King

Bar (on property)

River Wing Horizon Suite 1 King

  • City view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for River Wing Horizon Suite 2 Twins

Bar (on property)

River Wing Horizon Suite 2 Twins

  • City view
  • 82 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for River Wing Horizon Bund Room 2 Twins

Bar (on property)

River Wing Horizon Bund Room 2 Twins

  • River view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Tower Skyline Room 2 Twins

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Skyline Room 2 Twins

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Tower Horizon Premier Suite 2Twins

Bar (on property)

Grand Tower Horizon Premier Suite 2Twins

  • City view
  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Tower Horizon Premier Bund 1 King

Bar (on property)

Grand Tower Horizon Premier Bund 1 King

  • River view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Specialty, River Wing)

Bar (on property)

Suite (Specialty, River Wing)

  • City view
  • 203 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Grand Tower)

Bar (on property)

Presidential Suite (Grand Tower)

  • City view
  • 201 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Grand Tower Horizon)

Bar (on property)

Executive Room, 2 Single Beds (Grand Tower Horizon)

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

Bar (on property)

Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (River Wing Huangpu Suite)

Bar (on property)

Suite, 1 King Bed (River Wing Huangpu Suite)

  • City view
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds (River Wing Lujiazui Suite)

Bar (on property)

Suite, 2 Single Beds (River Wing Lujiazui Suite)

  • City view
  • 162 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite (Grand Tower, Diplomat)

Bar (on property)

Grand Suite (Grand Tower, Diplomat)

  • City view
  • 148 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Executive Room 1 King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Executive Room 1 King

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Tower Executive Room 2 Twins

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Executive Room 2 Twins

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for River Wing Deluxe Room 1 King

River Wing Deluxe Room 1 King

River Wing Deluxe Room 1 King

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for River Wing Deluxe Room 2 Twins

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

River Wing Deluxe Room 2 Twins

  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for River Wing Deluxe Bund View 1 King

River Wing Deluxe Bund View 1 King

River Wing Deluxe Bund View 1 King

  • River view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for River Wing Deluxe Bund View 2 Twins

River Wing Deluxe Bund View 2 Twins

River Wing Deluxe Bund View 2 Twins

  • River view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Grand Hyatt Shanghai

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is AU$329
for 1 room
includes taxes & fees
6 May - 7 May
Grand Hyatt Shanghai

About the area

Shanghai

Located in Shanghai (Downtown Shanghai), Pudong Shangri-La, Shanghai is within a 15-minute walk of The Bund and Shanghai Tower. .This luxury hotel is 2.4 mi (3.8 km) from People's Square and 2.6 mi (4.2 km) from Nanjing Road Shopping District.

What's nearby

  • The Bund - 11 min walk - 1.0 km
  • Shanghai Tower - 12 min walk - 1.0 km
  • Oriental Pearl Tower - 14 min walk - 1.2 km
  • Yu Garden - 5 min drive - 4.3 km
  • Nanjing Road Shopping District - 6 min drive - 4.2 km

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 44 min drive

Restaurants

  • ‪桂花楼 - ‬1 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪炉边情谈 - ‬3 min walk
  • ‪Hooters - ‬2 min walk
  • ‪翡翠36酒吧 - ‬3 min walk

About this property

Pudong Shangri-La, Shanghai

Waterfront hotel with 6 restaurants and 2 indoor pools
Pudong Shangri-La, Shanghai offers 950 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. 2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 950 guestrooms. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a health club, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at YICAFE, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
YICAFE - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.
Gui Hua Lou - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Jade on 36 Restaurant - This restaurant serves lunch and dinner. Reservations are required. Open daily.
YISEA - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Sushi by YISEA - This restaurant serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CNY 255 for adults and CNY 255 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Gui Hua Lou
  • Jade on 36 Restaurant
  • Sushi by YISEA
  • YICAFE
  • YISEA

Things to do

  • 2 indoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's toys
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On the waterfront

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 255 for adults and CNY 255 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pudong Shangri-La
Pudong Shangri-La Hotel
Pudong Shangri-La Hotel Shanghai
Pudong Shangri-La Shanghai
Shangri-La Pudong
Pudong Shangri La Hotel Shanghai
Pudong Shangri-La Shanghai Hotel Shanghai
Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri La
Pudong Shangri La, Shanghai
Pudong Shangri La East Shanghai
Pudong Shangri-La, Shanghai Hotel
Pudong Shangri-La, Shanghai Shanghai
Pudong Shangri-La, Shanghai Hotel Shanghai

Pudong Shangri-La, Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 538 out of 860 reviews
Rating 8 - Good. 204 out of 860 reviews
Rating 6 - Okay. 68 out of 860 reviews
Rating 4 - Poor. 28 out of 860 reviews
Rating 2 - Terrible. 22 out of 860 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sergio Ricardo Liporace, Singapore

Stayed 4 nights in Nov 2024

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Cecille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, respectful, friendly and detail attentive. They were always providing the first rate service - just everyone! I am very much impressed by their eager to meet the needs of the guests. I’d like to mention Nilo in particular. When we were checking out, there was a small issue. He was so patient and helpful. He went extra ways to help, always smiling! The facility is a bit old, with places showing some wear and tear (for example, the carpets may not be the cleanest). But the location of the hotel is superb and the price is reasonable for a five-star hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility at a reasonable price!
Stayed 1 night in Dec 2024

6/10 Okay

Ping-Ya

Stayed 3 nights in Aug 2024

10/10 Excellent

George, Westlake

Stayed 3 nights in Nov 2024

10/10 Excellent

Queenie Chung Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite but easily accessible area, metro station is in proximity. Room is spacious, clean and cozy, we were even able to enjoy the splendid night view of Wai Tang from our room.
Stayed 3 nights in Dec 2024

10/10 Excellent

JOO TECK

Liked: Amenities
Good experience and staff are friendly
Stayed 1 night in Dec 2024

10/10 Excellent

WAI MUI

Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Very nice hotel perfectly located near the boardwalk, restaurants, shopping center, and nearby metro station.
Stayed 2 nights in Dec 2024

8/10 Good

Boon

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Give but need improve hotel

Hotel seem old, the carpet also look long period haven't change. Overall is nice to stay include good breakfast, but the bath door design the shower head all get minor point, door why open outward, the floor all wet after taken bath, hand shower, at super low, design for kids? Another Shower head never check, the water flow very bad
Stayed 2 nights in Dec 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
During my stay around 13 December 2024, I had the pleasure of interacting with two housekeepers on the 17th floor whose service were truly commendable. Their names were 牟爱红 and 刘丽. They were warm, sincere, and attentive—small gestures, like offering me a bottle of water when I returned to my room in the late afternoon, truly stood out. Their positive demeanour and genuine smiles made my experience much more pleasant. Unfortunately, this level of service did not extend to the front desk and entrance staff. The front desk interactions felt rushed, with a cold tone that lacked genuine hospitality. An example was the front desk staff on 14 December who handed me the names of the exemplary housekeepers, highlighting the inconsistency in service. At the entrance, the service appeared inconsistent and unprofessional. The staff seemed hesitant to assist unless the situation demanded it, often waiting until a guest was almost out of the car before approaching to open the door. Moreover, I couldn’t help but notice preferential treatment for guests arriving in luxury vehicles, as the staff were noticeably quicker to assist in those cases. As a guest, I expected a consistent standard of service that reflects the hotel’s reputation, regardless of the mode of arrival or the guest’s attire. It’s disappointing to see such disparities in service quality within the same establishment.

10/10 Excellent

Harkirat

Business traveller
Liked: Amenities
Excellent location, malls, food place
Stayed 3 nights in Dec 2024

8/10 Good

DUAN HANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view
Stayed 4 nights in Nov 2024

10/10 Excellent

Kathleen, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! The management and staff were amazing! So helpful and accommodating!
Stayed 3 nights in Dec 2024

6/10 Okay

Xiang

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Nevtaj

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

PARVIZ

Stayed 2 nights in Nov 2024

10/10 Excellent

Torunn

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Love staying at this hotel! Enjoy walking along the river in the morning in the park nearby and enjoying the famous night light views! The hotel is excellent and I feel very safe!
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos, Miami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to train station. Very convenient
Stayed 2 nights in Nov 2024