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Country Inn & Suites by Radisson, Shelby, NC

2.5 star property

Photo gallery for Country Inn & Suites by Radisson, Shelby, NC

Lobby
Exterior
Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
Outdoor pool
Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
2001 E Dixon Blvd, Shelby, NC, 28152
  • Moss Lake
    ‪5 min drive‬
  • Don Gibson Theater
    ‪6 min drive‬
  • Cleveland County Arts Council
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Lobby

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4.2 out of 5, Very good, (607)
The price is AU$194
for 1 room
includes taxes & fees
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About the area

Shelby

A stay at Country Inn & Suites by Radisson, Shelby, NC places you in the heart of Shelby, a 5-minute drive from Moss Lake and 6 minutes from Don Gibson Theater. .This hotel is 4.3 mi (6.9 km) from Cleveland County Arts Council and 4.3 mi (7 km) from Olde Tyme Courtsquare Opry.

What's nearby

  • Don Gibson Theater - 6 min drive
  • Earl Scruggs Center - 7 min drive
  • Atrium Health Cleveland - 8 min drive
  • Shelby City Park - 8 min drive
  • Catawba Two Kings Casino - 14 min drive

Getting around

  • Gastonia Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬17 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Subway - ‬5 min drive

About this property

Country Inn & Suites by Radisson, Shelby, NC

Hotel in Shelby with free breakfast and a fitness center
Country Inn & Suites by Radisson, Shelby, NC offers 58 air-conditioned accommodations with safes and complimentary newspapers. Satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Shelby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends

Things to do

  • Fitness centre
  • Golf
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Inn Carlson Shelby NC
Country Carlson Shelby NC
Country Inn Suites by Radisson Shelby NC
Country Inn & Suites by Radisson, Shelby, NC Hotel
Country Inn & Suites by Radisson, Shelby, NC Shelby
Country Inn & Suites by Radisson, Shelby, NC Hotel Shelby

Country Inn & Suites by Radisson, Shelby, NC Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 789 reviews
Rating 8 - Good. 252 out of 789 reviews
Rating 6 - Okay. 109 out of 789 reviews
Rating 4 - Poor. 58 out of 789 reviews
Rating 2 - Terrible. 37 out of 789 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in, friendly staff
Stayed 1 night in Nov 2024

4/10 Poor

Deborah Suzanne

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Donna

Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction nightmare
Contstruction was going on at the hotel which they had items all over the place. Then the fitness room was closed my entire trip which i didnt know until I got there. Also they put a 20$ hold on your card upon check in which isnt that big of a deal but still would have like to have known when i booked this hotel. Overall will not be staying here again if I have to come here on buisness.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Cary

Liked: Cleanliness, staff & service, amenities
The property is currently under renovation and so chaos was a bit high. Still, the room is excellent, clean and all seems to be as desired.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was recently renovated. The staff was super nice!
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Was really nice in the room. Sausage gravy was awesome. Tori at the desk was really nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Clean, very nice room. The foot rest bar in the shower came off and hit my other foot. No real damage, a small bruise. Staff was properly concerned first about me, then about the room
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
One of the queen beds looked as if someone had sat down on it.
Stayed 1 night in Oct 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, beautiful hotel room.
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

Business traveller
Liked: Cleanliness, staff & service, amenities
Loved the shower because it had lots of room. TV was easy to manage. Temperature in room was perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

lucia

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Marsha

Travelled with family
Liked: Cleanliness, staff & service
A lot of renovations going on. Breakfast was cold, lacked variety. Bathroom door would not close all the way, toilet seat very wobbly, pillows were hard (not at all comfortable to sleep on).
Stayed 3 nights in Oct 2024

4/10 Poor

Wesley

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty outside rennovations going on carpet in hallsnasty
Stayed 1 night in Oct 2024

6/10 Okay

Charlene

The hotel itself was ok. However, check in was a diaster! The room assigned to me had someone else in it! The front desk didn't know how that happened but said housekeeping was cleaning the last available room, and there would be a 25-30 minute wait if I wanted it. It was late. I was tired and my dinner was getting cold. But I decided to wait. A refund was offered to me "after" I complained about the major inconvenience. At check out I was given Expedia's receipt instead of my own! Therefore, I had to reach out to Expedia for my refund. Thankfully, they resolved my issue graciously.
Stayed 4 nights in Oct 2024

4/10 Poor

Tapani, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
I received standard Expedia conirmation with itinerary #. However, the desk associate told me that Expedia had declined my virtual card. Found a Las Vegas Expedia customer svc number. It was disconnected. Luckily the hotel associate had a working number to Expedia. She was disconnected twice but eventually fixed the problem. The card worked OK, Expedia had simply screwed the booking. Cost me one hour to wait.
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to highway
Stayed 1 night in Oct 2024

10/10 Excellent

Romuel

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

angeles, Tampa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place is a mess, we pay for service we don't get. The pool was nasty with larvae, we didn't have a place to park and they charged you for parking. We asked the lady at the lobby about where we were supposed to park and her answer was just park in the parking lots at the mall when they told us previously. If you park there your car will be towed after midnight. I still have allergies because the room was clean but the smell of cigarettes was intolerant. And they charged me $200 for the night with no refund. No, I will not recommend it. The pictures they promoted have nothing to do with the real thing. The lobby is nasty. They should close off and finish whatever renovation they do and don't sell what they don't have.
Stayed 2 nights in Oct 2024

2/10 Terrible

Greta

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2024