8/10 Good
Steven, Springfield
Travelled with partner
1 Oct 2024
Liked: Cleanliness, staff & service
This is a reasonably priced location. The room was very clean and pleasant, the shower pressure was nice, the air conditioning worked well and the bed was comfortable and clean. Housekeeping was excellent. The important thing to know is that this is a two-floor facility, with only a grand staircase and hallway staircases at each end of the building. There is no elevator, and it is family oriented, so things like toilets are geared towards smaller people. If you are older and challenged by weakness or mobility issues, this may not be the facility you want which is why 3 stars on the property / facility. My only problem with the staff was that when I said I wanted a lower floor room (I was having back and leg trouble) , they gladly moved me to a lower floor room, but also moved me from a king room to a queen room without telling me. So then I had to go back down with our luggage, reverse the change, and go back up to the original room. (I **do** have to emphasize that they were helpful and patient with my frustration, and very pleasant thru our 3 night stay.) If I were a younger man with a family, this would be a good place to stay.
Steven
Stayed 3 nights in Sep 2024