I've booked here several times. It is convenient to my store locations when in town working. For me, I'm looking for quiet, comfortable, single level hotels that are safe and close to where I'll be working. Personally I've not had a problem here. My rooms are always clean with hot water and plenty of clean towels. The check-In has always been quick, professional and accommodating. The price is budget friendly and I appreciate that. Honestly, some of these reviews make me roll my eyes. If you desire perfection, pay 100 bucks more to stay in a luxury hotel.