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Rating 10 - Excellent. 39 out of 265 reviews
10 - Excellent
39
Rating 8 - Good. 65 out of 265 reviews
8 - Good
65
Rating 6 - Okay. 76 out of 265 reviews
6 - Okay
76
Rating 4 - Poor. 43 out of 265 reviews
4 - Poor
43
Rating 2 - Terrible. 42 out of 265 reviews
2 - Terrible
42
6.6/10
Cleanliness
7.0/10
Staff & service
5.4/10
Amenities
5.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Good
Jennifer
22 Nov 2024
Liked: Amenities
Good and convenient to I75.
The only criticism I have- no hot water for showers!
For my one night stay it was tolerable. Due to all the guests for the eclipse on 4/8/24. The water heater was broken, cold shower and toilet issues. Staff was great but you could tell frustrated when letting them know issues and very apologetic. This hotel needs a total make over, torn down and rebuilt. Needs TLC.
Linda
Stayed 1 night in Apr 2024
2/10 Terrible
Ron
22 Apr 2024
The boiler was out so they canceled my reservation and I had to go somewhere else. I would like my money refunded
This location was convenient to our weekend plans, but other than that I would not stay again. Waired 10 minutes for staff to check in. Very outdated. Room not overly clean. Bed was comfortable, but the bed sheets were clearly old and worn and the fitted sheet would not stay on the bed. Water was hot, but towels about the size of hand towel and worn. Furniture in room broken. Given the appearance of the room we didn’t even attempt breakfast, so I can’t comment on that.
Very dated property. We think it was clean but it was hard to tell because everything was so old and rundown. Would not ever stay again. The staff was not rude but they also weren’t very friendly and helpful
Alan
Stayed 1 night in Apr 2024
2/10 Terrible
Landen
Travelled with group
8 Apr 2024
Disliked: Cleanliness, staff & service
There was a screaming match between customers and staff in the lobby. We are unable to check in.
No outdoor security lights, No working locks on access doors, blood on sheets, No Internet, No Breakfast, Broken and Leaking Plumbing, No Maid Service, No Security Cameras,