Ameristar Casino Hotel Council Bluffs

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ameristar Casino Hotel Council Bluffs

3 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Premium bedding, in-room safe, desk, travel cot
Serves lunch and dinner
Serves lunch and dinner

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Parking included
  • Breakfast available

Explore the area

Map
2200 River Road, Council Bluffs, IA, 51501
  • Ameristar Casino Hotel at Council Bluffs
    ‪14 min walk‬
  • Mid-America Center
    ‪3 min drive‬
  • Stir Cove
    ‪4 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪12 min drive‬

Room options

Deluxe King

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Whirlpool Suite Riverview King

  • 39 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Whirlpool Suite King

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen

  • 31.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Riverview 2 Queen

  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Riverview King

  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Ameristar Casino Hotel Council Bluffs Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 121 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Anniversary Weekend
No parking close to property and no valet parking; No TV guide and difficulty operating TV; No room service; Confusing billing statement.
Stayed 2 nights in Oct 2024

8/10 Good

Shawntay

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Mara

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
My stay at Ameristar was just….neutral. The service was excellent (shoutout to Jeanne @ Front Desk and Sam @ 1853) as everyone was super accommodating and nice. But the hotel itself had issues. The WiFi was terribly slow, and my cell service in the room was nonexistent so that was concerning. Additionally the TV in my room would cut in and out seemingly every 30 seconds or so. It only did it on a handful of channels but it was not great. Also allowing smoking in casinos should be outlawed as it was gross and you could not escape the smell. However my room was nice, and clean, and the whirlpool tub was wonderful and the food at 1853 was excellent. ++ for service + for room cleanliness - - - for technology (WiFi & TV service
Stayed 1 night in Oct 2024

4/10 Poor

Kimberly

Disliked: Property conditions & facilities, room comfort
The room was ok but it was cold in there .
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Only thing I didn't like was the view out the window of the roof of the floor below me
Stayed 1 night in Oct 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

andy

Disliked: Cleanliness, property conditions & facilities
Bathroom not clean. Furnace did not work. Only blew cold air. Entire hotel smells like cigarette smoke.
Stayed 1 night in Oct 2024

10/10 Excellent

Morgan, Norton Shores

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a work trip, but it was fun & comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer, Edwardsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every body was polite and kind. We had a great time .
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
clean place
Stayed 1 night in Oct 2024

10/10 Excellent

BECKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff is very friendly and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Dan

Liked: Cleanliness
Disliked: Staff & service
The jacuzzi in room 317 DOES NOT WORK. Do jot let them put you in this room. We had maintanence in the room twice and it still didn't work. Would run a few minutes and then stop. Staff refused to switch us rooms even though we paid the additional for a jacuzzi room. Very disappointed.
Stayed 1 night in Oct 2024

6/10 Okay

Christi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Terrible
Well let’s just say…get there to check in for our 2 room stay and they say they can’t accommodate us… after a 45 minute check in and arguing we got rooms but nothing what I booked!!!
Stayed 1 night in Oct 2024

4/10 Poor

Robin, Peoria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all as described or pictured on internet website! Very misleading!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Extremely clean and beautiful facility. The beds were so comfortable. Front desk staff was very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is what it is a casino in Iowa. Excellent time
Stayed 1 night in Oct 2024

2/10 Terrible

Mike

Disliked: Staff & service
An hour after I checked in, someone walked in my room when I was gone and my key didn’t work on my return to the room. They told me I checked out an hour after I checked in. Said they gave my room to someone else.
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Travelled with group
Disliked: Staff & service
Over charges
The stay was fine, but I was charged for two nights instead of the one night I stayed. The front desk person assured me his manager would take care of it in the morning. Two weeks and many phone calls later from both myself and hotels.com and they insist the error is on hotels.com’s end. It’s not. The extra charge is directly from the hotel and no matter how many people I speak to, the money will not be refunded. I’m extremely disappointed and would not recommend staying here. I’ve never experienced a business insisting there’s nothing they can do “on their end” when the charge is directly from then.
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Dina

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Possibly the nicest hotel room I’ve ever stayed in! Clean , elegant !
Stayed 1 night in Oct 2024

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
We had a great hot tub in the room. We were disappointed that the buffet isn’t open during the week.
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fun place to visit
stopped here on our trip to Las Vegas very nice property like other reviews cigarette smoke in hotel area rooms (its a casino) not a game changer for us not much eating choses we ate at the sports bar very good service and food I think more food places are open on weekends
Stayed 1 night in Oct 2024