I was very disappointed with my most recent stay at the Sonesta Select. In the past, we have had good experiences at this hotel, which made this visit especially surprising. Unfortunately, the room was not clean upon arrival. The curtains were visibly stained, the floors appeared not to have been vacuumed, and the doors were dirty. The sink had not been properly cleaned, and there was hair found in the beds and on the pillows, which was extremely unsettling.
Cleanliness is a basic expectation for any hotel, and this stay did not meet that standard. I hope this was an isolated incident and that cleanliness improves, as we previously enjoyed staying here.