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Candlewood Suites West Springfield, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites West Springfield, an IHG Hotel

Exterior
Indoor pool
Studio Suite, 2 Double Beds
Exterior
Gazebo

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
572 Riverdale St, West Springfield, MA, 01089
  • Big E
    13 min walk
  • Wendy's
    3 min walk
  • Springfield Union Station
    9 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    26 min drive

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Springfield MA

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1259)
The price is AU$205
for 1 night
includes taxes & fees
5 Jan - 6 Jan
La Quinta Inn & Suites by Wyndham Springfield MA

About the area

West Springfield

When you stay at Candlewood Suites West Springfield, an IHG Hotel in West Springfield, you'll be in the business district, within a 15-minute drive of MGM Springfield and Six Flags New England. .This hotel is 0.7 mi (1.1 km) from Q Pin 2's and 0.8 mi (1.2 km) from Big E.

What's nearby

  • Big E - 13 min walk
  • MassMutual Center - 4 min drive
  • MGM Springfield - 5 min drive
  • Eastern States Exposition - 5 min drive
  • Baystate Medical Center - 5 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Candlewood Suites West Springfield, an IHG Hotel

Hotel in West Springfield with a 24-hour fitness center and a 24-hour business center
Candlewood Suites West Springfield, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • DVD player
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Pitbull dog breeds are not permitted.

Renovations and closures

The following facilities or services will be unavailable from October 16 2024 to December 31 2024 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000503250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield
Candlewood Suites West Springfield

Candlewood Suites West Springfield, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 637 reviews" "
Rating 8 - Good. 198 out of 637 reviews" "
Rating 6 - Okay. 76 out of 637 reviews" "
Rating 4 - Poor. 36 out of 637 reviews" "
Rating 2 - Terrible. 21 out of 637 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcela

Stayed 2 nights in Aug 2024

8/10 Good

Rachael

Stayed 1 night in Aug 2024

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great to be able to cook meals during a stay and have separate bedroom . Only thing I didn't like was there isn't an oven.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Monica

They need to clean the rooms more often than once a week
Stayed 7 nights in Aug 2024

10/10 Excellent

Basilio

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the piol was awesome my kids had so much fun. all the staff was excellent and the beds were super comfortable and clean !
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price, clean
Stayed 1 night in Aug 2024

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service
One night stay, the room felt clean but old. Outside cigarettes were on the ground and not picked up. Staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual Stay
Once a year I stay at this location for 2 weeks, the staff are friendly and helpful...front counter service personell same as last year and Susan was helpful in extending my stay without me having to change rooms
Stayed 13 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and big room
Stayed 1 night in Aug 2024

10/10 Excellent

MERITA

Stayed 14 nights in Aug 2024

8/10 Good

Seana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Pet friendly.
Stayed 1 night in Aug 2024

8/10 Good

William, Bennington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room setup was awesome. One of the best studio setups I have seen. Only drawback was one side of the bed was extremely close to the outside wall.
Stayed 1 night in Aug 2024

6/10 Okay

Sally

Travelled with family, Travelled with partner
Disliked: Amenities
It’s ok. Good for one night
Stayed 1 night in May 2024

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Stayed 1 night in Aug 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
A well-run motel designed for long stays. No maid service is offered for stays less than a week, although the front desk will provide clean towels. The rooms showed some wear, but overall were clean and comfortable. The bed was excellent, the air conditioning very noisy. The only ice other than that made by the room refrigerator's ice maker (mine didn't work) are some cubes in a downstairs cooler. The desk people were extremely pleasant and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Kimberlee

Liked: Cleanliness, staff & service, room comfort
Serves its purpose
The hotel is older and shows age, but is comfortable, clean and convenient. Doesn’t include breakfast, but has free coffee, etc and is close to great food options. Will definitely stay again.
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Value was worth it as well.
Stayed 1 night in Aug 2024

8/10 Good

Alyson

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kelly, South Dennis

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Kelly, South Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short, but great stay.
Very pleased with this stay. Staff was great, some minor repairs are needed but overall everything looks to be well maintained, and it is by far one of the cleanest rooms I've ever stayed in, and I travel a lot for both work and leisure. Whoever is in charge of housekeeping deserves a raise. Did not check out the pool, so no comment there, but based on everything else, I'd be surprised if it wasn't great.
Stayed 1 night in Aug 2024