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Holiday Inn Express & Suites Norfolk by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Norfolk by IHG

Lobby
Exterior
Lobby
Interior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
920 S 20th St, Norfolk, NE, 68701
  • Sunny Meadow Medical Clinic
    ‪4 min drive‬
  • Norfolk Arts Center
    ‪4 min drive‬
  • Norfolk Regional Center
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom (Living Area)

  • Sleeps 6
  • 2 King Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Norfolk

Located in Norfolk, Holiday Inn Express & Suites Norfolk by IHG is in a rural location, within a 5-minute drive of Sunset Plaza Mall and Bank Memorial Park. .This hotel is 1.2 mi (1.9 km) from Faith Regional Health Services - East Campus and 1.3 mi (2.1 km) from Skyview Park.

What's nearby

  • Faith Regional Health Services - East Campus - 3 min drive - 2.0 km
  • Sunny Meadow Medical Clinic - 4 min drive - 3.4 km
  • Norfolk Arts Center - 4 min drive - 3.4 km
  • North Fork Whitewater Park - 4 min drive - 3.9 km
  • Norfolk Regional Center - 9 min drive - 7.7 km

Getting around

  • Eppley Field Airport (OMA) - 137 min drive

Restaurants

  • ‪Casey's General Store - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Taco Bell - ‬14 min walk

About this property

Holiday Inn Express & Suites Norfolk by IHG

Hotel in Norfolk with free breakfast and a fitness center
Holiday Inn Express & Suites Norfolk by IHG offers 86 air-conditioned accommodations with safes and complimentary newspapers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 25
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3.5 percent tourism fee will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 5 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Norfolk
Holiday Inn Express Norfolk
Norfolk Holiday Inn Express
Holiday Inn Express Norfolk Hotel

Holiday Inn Express & Suites Norfolk by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 350 reviews
Rating 8 - Good. 60 out of 350 reviews
Rating 6 - Okay. 10 out of 350 reviews
Rating 4 - Poor. 9 out of 350 reviews
Rating 2 - Terrible. 3 out of 350 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Stayed 1 night in Jul 2024

10/10 Excellent

Tara

Stayed 1 night in Jul 2024

10/10 Excellent

James, portola valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic particularly if the goal is to be near highly useful shopping, highways that are within minutes of the hotel and where not wasting time is helpful. The Holiday Inn Express and Suites are a known, high-quality entity in that the facilities are always attractive, well laid out, generally include breakfast and often have the highest number of desirable features and amenities. The staff are always professional and eager to help and the policies are generally at least as reasonable as any other choice for travellers.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shelby

Stayed 1 night in Jun 2024

8/10 Good

Eric

Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Rhett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, good experience. Few downsides.
Overall, the hotel was nice, clean, and up-to-date. The staff we encountered were friendly. The only downsides were that the a/c wasn’t great. It seems like you can set the thermostat to whatever you want, but it’s going to stay at a constant temp no matter what. The breakfast also wasn’t the best quality. Lot’s of options though.
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Room well cleaned. Breakfast was great.
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Stayed 1 night in May 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Room was clean and up to date. Breakfast was excellent. It was convenient location for my job.
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Apr 2024

8/10 Good

Doug

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Receipt Issues
can never get a receipt for my stay. have to call them and wait for one.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel
great
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Need more pet friendly rooms
Stayed 1 night in Mar 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024