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Fairfield Inn and Suites By Marriott St Charles

2.5 star property

Photo gallery for Fairfield Inn and Suites By Marriott St Charles

Reception
Indoor pool
Studio, 1 King Bed with Sofa bed
32-inch flat-screen TV with satellite channels, TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2096 Bricher Rd, St. Charles, IL, 60174
  • Geneva Commons
    ‪8 min walk‬
  • Kane County Fairgrounds
    ‪11 min walk‬
  • Arcada Theater
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (519)
The price is AU$205
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About the area

St. Charles

With a stay at Fairfield Inn and Suites By Marriott St Charles in St. Charles, you'll be within a 5-minute drive of Kane County Fairgrounds and Arcada Theater. .This hotel is 4.2 mi (6.7 km) from Fabyan Villa Museum & Japanese Garden and 9.5 mi (15.3 km) from Chicago Premium Outlets.

What's nearby

  • Geneva Commons - 8 min walk - 0.7 km
  • Kane County Fairgrounds - 11 min walk - 1.0 km
  • Delnor Community Hospital - 13 min walk - 1.1 km
  • Arcada Theater - 4 min drive - 3.9 km
  • Fabyan Villa Museum & Japanese Garden - 7 min drive - 6.7 km

Getting around

  • Geneva Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬20 min walk
  • ‪Dairy Queen - ‬4 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Global Brew Tap House - ‬10 min walk

About this property

Fairfield Inn and Suites By Marriott St Charles

Hotel with free breakfast, near Kane County Fairgrounds
Fairfield Inn and Suites By Marriott St Charles offers 92 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in St. Charles? This hotel has 301 square feet (28 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 301 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 24 2025 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott St Hotel Charles
Fairfield Inn St Charles
Fairfield Inn Marriott St Charles Hotel
Fairfield Inn Marriott St Charles
Fairfield Inn Suites By Marriott St Charles
Fairfield Inn and Suites By Marriott St Charles Hotel
Fairfield Inn and Suites By Marriott St Charles St. Charles

Fairfield Inn and Suites By Marriott St Charles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 193 out of 473 reviews
Rating 8 - Good. 158 out of 473 reviews
Rating 6 - Okay. 71 out of 473 reviews
Rating 4 - Poor. 30 out of 473 reviews
Rating 2 - Terrible. 21 out of 473 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reem, san diego

Stayed 1 night in Nov 2024

6/10 Okay

Ann-Alissa, Cary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was quiet and in an excellent location. However, the property is in need of renovations and upgrades. It was not as clean or up to date as other Fairfield Inn Hotels I’ve stayed in. The staff were friendly and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Ogochukwu

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
A lot of broken/dysfunctional things
We had a couple of issues with our stay. The living room TV didn’t work, the toilet wouldn’t flush on its own, and when I tried calling the front desk to report all these issues, I found that the room phone didn’t work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Pool was closed and they gave us complimentary snacks.
Stayed 1 night in Dec 2024

8/10 Good

Jay

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

kristin

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Tired property. My bed was worn down and soft. Room is not quiet - could hear neighboring rooms as well as outside traffic. Bathtub needs to be reglazed; looks disgustingly dirty. Pool is empty and appears to have construction material in the room. Water shut off at 8:00 am. Had to ask reception what was going on; maintenance had shut it off to do some work - hope it was emergency work otherwise timing is bad. Had to check out and head out for my day without a shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and cozy, clean and in place but the bathroom could have used a little more attention but overall it was good
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Checking was 3 minutes and convenient to shopping.
Stayed 1 night in Nov 2024

4/10 Poor

Angela

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
It is what I expected. Thank you
Stayed 1 night in Oct 2024

4/10 Poor

Barbara

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Hediyeh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They first gave us a handicap room even though we didn’t book that and then we asked them to change it. Our new room had a moldy smell and the bathtub had really nasty stains in it. Also the toilet water was yellow every time we flushed! Bad experience over all.
Stayed 2 nights in Oct 2024

4/10 Poor

Temple

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here several times. Not once has their whirlpool been in order, and this stay - the pool is closed as well. The bathroom needed many updates (the sink sprays water everywhere, the tub is rusty and chipped, etc). Overall, the whole place was dirtier than usual. Leaking / dripping water in the lobby, hallway carpet unraveling, room door chippped up and the room needed cleaner walls and paint. Just disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Marian

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Property was just ok, average...not worthy of my conception of a Marriott property. Staff seemed nonexistent which I guess is ok...very small bathroom...Absolutely NOT worth the price paid for 1 night.
Stayed 1 night in Sep 2024

6/10 Okay

Luis

Stayed 1 night in Sep 2024

6/10 Okay

Barbara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff friendly room was ok but not what i expected. The pool heater wasnt working as well as the handicap lyft. Never again
Stayed 1 night in Jun 2024

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs Maintenance.
The staff was very nice and pleasant, but couldn't help with some major issues. 1) Pool was scummy and very cold. When informed staff that the pool wasn't heating, they said the pilot light may have gone out. I saw the Maint person and he said someone more qualified would need to be called to light it. Stayed for a week and never got better. 2) The Ice machine on the 2st floor was broke. I asked at the front desk and was informed to use the machine on the 2nd floor. 3) The fridge in the room was worthless. It was designed to work for 2 hours and then shut off. Supposedly there was an 8 hour mode, but never got that to work. When informed the staff, they laughed and agreed it was worthless. 4) There was a storm the last night we stayed, and rain was dripping inside the window. I placed a towel to soak up the water so that the AC didn't get shorted. In general, the place is old and needs serious maintenance. However the staff was friendly and tried to help wherever possible
Stayed 7 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a king studio suite and it was very spacious and comfortable. Very quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jun 2024