Holiday Inn Express Charles Town, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charles Town, an IHG Hotel

Rooftop terrace
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Hollywood Casino at Charles Town Races
    16 min walk
  • Jefferson Medical Center
    2 min drive
  • Charles Town Library
    3 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    43 min drive

Room options

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

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About the area

Charles Town

Located in Charles Town, Holiday Inn Express Charles Town, an IHG Hotel is in a rural location, within a 5-minute drive of Hollywood Casino at Charles Town Races and Jefferson Medical Center. .This hotel is 1.5 mi (2.3 km) from Zion Episcopal Church Cemetery and 1.6 mi (2.5 km) from Charles Town Library.

What's nearby

  • Hollywood Casino at Charles Town Races - 16 min walk
  • Jefferson County Courthouse - 3 min drive
  • Sleepy Hollow Country Club - 5 min drive
  • Appalachian Trail Conservancy Headquarters - 10 min drive
  • Harpers Ferry National Historical Park - 11 min drive

Getting around

  • Martinsburg Station - 17 min drive
  • Baltimore Washington Intl. Airport (BWI) - 83 min drive

Restaurants

  • ‪Hollywood Casino at Charles Town Races - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Skybox Sports Bar - ‬18 min walk
  • ‪Final Cut Steakhouse - ‬17 min walk

About this property

Holiday Inn Express Charles Town, an IHG Hotel

Hotel with free breakfast, near Hollywood Casino at Charles Town Races
Holiday Inn Express Charles Town, an IHG Hotel offers 145 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
A complimentary buffet breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free casino shuttle

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Front entrance ramp
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Charles Town, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1002 reviews" "
Rating 8 - Good. 214 out of 1002 reviews" "
Rating 6 - Okay. 40 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially satisfied with the workers. We were only on an over night, but I can’t even say how many people that said something nice to me. Whether it be good evening ,good morning, hello or have a nice day. Nice friendly environment. Great job Holiday Inn workers. It was noticed and appreciated.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

8/10 Good

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and the staff was great would recommend them to everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

María José

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel with extremely pleasant working staff. Everyone who worked there always said "hello" or asked how everything was going. Breakfast was also very nice. We stayed for 2 nights and enjoyed it very much. Pool was a bonus!
Stayed 2 nights in Aug 2024

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2024

6/10 Okay

James

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were excellent. Property seems to have some issues with moisture/water that causes the rooms to have a musty smell.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient and clean
Stayed 1 night in Aug 2024

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The people were friendly and helpful, the breakfast was delicious and we liked the free rides.
Stayed 1 night in Aug 2024

4/10 Poor

LeAnn, Oklahoma City

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No smart TV so we couldn't cast from our computer. Channel list only--no guide. Asked for additional blanket and were told they didn't have any. Asked if we could have comforter from empty room and were told they were full. They were definitely not full as there were very few cars in the parking lot. We were asked upon arrival if we were IHG members. We said we weren't, and he signed us up. We WON'T be using it!
Stayed 1 night in Aug 2024

8/10 Good

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to chain restaurants, clean, front desk helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Seamless check in and out.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great!
Stayed 2 nights in Aug 2024

8/10 Good

Larry

Stayed 1 night in Jul 2024

8/10 Good

Tyeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

CLEICE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service
Stayed 1 night in Aug 2024

6/10 Okay

Rosa, Lakeside

Stayed 4 nights in Jul 2024

10/10 Excellent

Laura, Forest Hill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to stay near Charlestown but not at casino. Charlestown is less than 2 miles away (and the casino is across the street for those who want it!). Bonus, they provide a shuttle - on request! - and will taken you and pick you up anywhere within 2 miles. Also has a nice outdoor pool which most area hotels do not.
Stayed 1 night in Jul 2024

6/10 Okay

JOHN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Property needs a lot of small repairs. Been neglected
Stayed 2 nights in Jul 2024