The room was nice enough, but we made the mistake of paying up front, and when we had to leave after one night due to a family emergency (granddaughter hospitalized for cranial surgery), they wouldn't refund ANY of our money. Hotels.com even went to bat for us, but even after bring made aware of the extenuating circumstances, they refused to work with us at all. I understand policy, but I also understand a little compassion and human decency. Unfortunately, the almighty dollar won out with this place. Would NOT recommend unless you have money you can afford to lose.