With a stay at Artotel Surabaya in Surabaya, you'll be a 4-minute drive from Tunjungan Plaza and 10 minutes from Pakuwon Mall. .This spa hotel is 0.5 mi (0.8 km) from House of Sampoerna and 0.6 mi (0.9 km) from Korea Park.
What's nearby
Surabaya Zoo - 17 min walk - 1.4 km
Surabaya Town Square - 20 min walk - 1.7 km
Surabaya Plaza Shopping Mall - 4 min drive - 3.5 km
Tunjungan Plaza - 4 min drive - 3.4 km
Grand City Surabaya - 5 min drive - 4.6 km
Getting around
Margorejo Station - 3 min drive
Surabaya Pasar Turi Station - 12 min drive
Surabaya (SUB-Juanda) - 31 min drive
Restaurants
Happy Suzy Rumah Makan - 6 min walk
Bon Ami - 3 min walk
Chao Phraya - 2 min walk
Völks Coffee - 6 min walk
RoCA - 1 min walk
About this property
Artotel Surabaya
Hotel in Surabaya with a full-service spa and free valet parking
Artotel Surabaya offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 101 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features concierge services, gift shops/newsstands, and a hair salon.
Stop by the hotel's restaurant, RoCA, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge.
RoCA - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and public transport
Free valet parking on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge) during limited hours
Airport shuttle on request
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Restaurants on site
RoCA
Things to do
Bike rentals
Full-service spa
Family friendly
Laundry facilities
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Business services
Business centre
Computer station
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Premium bedding
Bathroom
Hairdryer
Private bathroom
Shower
Towels
Entertainment
32-inch LCD TV
TV channels
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
More
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: IDR 310000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
ARTOTEL Hotel Surabaya
ARTOTEL Surabaya
Artotel Surabaya Java
ARTOTEL
Artotel Surabaya Hotel
Regantris Hotel Surabaya
Artotel Surabaya Surabaya
Artotel Surabaya Hotel Surabaya
Artotel Surabaya Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
19-Nov-19 RM 610 The reception Ms Santi was very helpful when I wanted to print a document to sign & that i had to urgently email back home.
She suggested to print, let me sign & then scan for me.
And everything was done in 10mins.
I really appreciate her initiative and excellent attitude to helping her guests.
Hotel clean, modern and well maintained with zany decor. Staff really helpful and most speak reasonable English, not common in Borneo. We just had overnight stop so can't comment on location. Dinner in the restaurant was good as well. Happy to recommend Artotel.
Concierge was helpful, quick to respond. One thing about the hotel, they play music in the hallway. You can barely hear it in the room, but still, you can hear a little bit of it. Room was clean, AC was cold. Liked it!
Danny
Stayed 1 night in Aug 2019
6/10 Okay
Verified traveller
Business traveller, Travelled with group
23 May 2019
Liked: Cleanliness
Disliked: Staff & service
The property is situated in a good location where there are great cafes close by. The bed and pillows are very comfortable but the rooms are pretty run down, far from what I expected based on the images we saw on Expedia.
The hotel staff at the reception on night duty isn’t very helpful when we wanted to lodge a police report at 2AM after my friend realised he lost his wallet.
Verified traveller
Stayed 2 nights in May 2019
8/10 Good
Verified traveller
21 Mar 2019
Liked: Cleanliness, staff & service
I like the bathroom. The bed is comfortable but I suspect it to have bed bugs. I stayed there for 7 nights and have been seen bugs bites on my body....
The staff is pleasant and honest. I left adaptor upon checked out and came by the next day and asked them to check. They did find it. This is not very common. Usually people won’t care for whatever left when you already checked out.
Quick check in, nice welcoming drink. Room was clean, amenities and toiletries were of nice quality. It wasn't really in city centre but close enough. Nice neighborhood, wish I got more time to see about the area.
It was an amazing experience with Artotel. I was surprised that a 3.5 star hotel could do it impeccably great. It's an art theme hotel done in a tasteful way. The only thing the hotel needs to improve on is putting a bar fridge in the room.
i really like my stay, check in staff were quick, staffs are proactive, nice bed, nice smelling room. clean linens, clean room... comfortable bed. awesome top notch breakfast. definitely worth the value.
Service is great, friendly staff. Clean air conditioned room, great shower and comfortable bed. Live music at the lobby lounge with a decent wine selection. I would stay at this hotel again and recommend it to my friends and family.