Hotel Ciputra World Surabaya managed by Swiss-Belhotel International Surabaya, IDN - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Twin Room (Twin Bed) Room with view 30 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 2 Twin Beds 323-sq-foot room with city views Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Other room types
Superior Deluxe Room with view 33 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 2 Twin Beds 355-sq-foot room with city views Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Executive Club Deluxe Room with view 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed Overlooking the city Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Executive Club Grand Deluxe Room with view 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed Overlooking the city Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Superior Deluxe Room with view 33 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed 355-sq-foot room with city views Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Suite Room with view 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed Overlooking the city Layout - Bedroom Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Deluxe Double Room Room with view 30 square metres 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed 323-sq-foot room with city views Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Grand Deluxe Twin Room with view 37 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 2 Twin Beds 398-sq-foot room with city views Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Grand Deluxe King Room with view 36 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.6 1 King Bed 388-sq-foot room with city views Relax - In-room massage available Internet - Free WiFi Entertainment - 42-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
ATM/banking
Concierge services
Shopping on site
Total number of rooms - 212
Number of floors - 22
Number of buildings/towers - 1
Airport transport (surcharge)
Breakfast available (surcharge)
Laundry facilities
Children's pool
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business centre
Porter
Dry cleaning/laundry service
Full-service spa
Spa treatment room(s)
Sauna
Wedding services
Express check-in
Designated smoking areas
Grocery/convenience store
Tours/ticket assistance
Free WiFi
Year Built – 2014
Number of restaurants - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Designated smoking areas (fines apply)
Conference centre
Snack bar/deli
Free self parking
Valet parking (surcharge)
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Luggage storage
Banquet hall
Reception hall

Family Friendly Amenities

Number of outdoor pools - 1
Children's pool
Free WiFi
Soundproofed rooms
Grocery/convenience store
Snack bar/deli
Laundry facilities
Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Indonesian

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers 212 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Television
Free newspaper
Fridge
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Soundproofed rooms
Iron/ironing board (on request)
Turndown service
Free bottled water
Premium TV channels
Blackout drapes/curtains
In-room massage available
Slippers
In-room safe (laptop compatible)
Digital TV service
Free WiFi
Pillow menu
TV size 42
TV size (measurement) inch
LED TV
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 1
Soap
Shampoo
Toilet paper
Laptop-friendly workspace
Wardrobe
Toothbrush and toothpaste available

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has a restaurant on site.

24-hour room service is available.

Nearby Things to do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Number of treatment rooms 3
Couples treatment rooms
Body scrubs
Aromatherapy treatments
Sauna in spa
Massages

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 8:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for IDR 500000.0 per night.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

Service animals not allowed

Noise-free rooms not guaranteed

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

Fee for cooked-to-order breakfast: approximately IDR 302500 to 302500 for adults, and IDR 151250 to 151250 for children
Airport shuttle fee: IDR 440220 per vehicle (one-way)
Valet parking fee: IDR 60000 per day
Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Hotel Ciputra World Surabaya
Hotel Ciputra World
Ciputra World Surabaya
Ciputra World
Hotel Ciputra World Surabaya, Java
Hotel Ciputra World Surabaya

We should mention

Pool access available from 7:00 AM to 5:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified

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Get an overview of this hotel
Luxury Surabaya hotel connected to a shopping center, steps from Ciputra World Mall

Popular property highlights

Languages spoken

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified

Hotel Amenities