4/10 Poor
michael s.
9 Aug 2023
Shaky
Was very disappointed with the issues we encountered during our stay. First night we had neighbors banging on the door complaining about water running down into their condo (11pm). Neighbor was very rude and of course we had no idea what the complaint was because again, it was our very first night there. I explained to the gentleman that we just got here and have no idea what he's talking about. I could tell by his frustration this wasn't the first time. Once I got him away from the door, I contacted the property manager and he said they would have someone to check it first thing tomorrow morning. Plumber arrived and discovered the problem, it had to be repaired right away to keep from further damaging the unit below us. Plumber spent most of the day in our unit cutting out the wall and doing repair work. This was very annoying and the smell it left was unbearable for my mother and auntie that I brought with me on this VC. This was day1 and 2. Day 3 the AC unit went out and it took the entire day to get that resolved. Property manager did a good job with communication, but I was disappointed we were not offered any compensation for all the issues we encountered. They need to do a much better job with cleanliness, and I'll just leave that at that.
michael s.
Stayed 5 nights in Jul 2023