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Every employees were super friendly and kind. Feel like a home.

Amazazung stay great staff will definitely recommend

Nothing to fault with this property. We were looked after by the fabulous staff from the moment we arrived. We were presented with a welcome drink, our bags were stored until checkin (we arrived early after travelling to Sapa on the overnight train) and we were offered the use of showers in the pool area. This continued throughout our stay, with Sarah checking in on us every day via WhatsAp to see if we needed any advice or assistance with planning our day. We have never had this level of personalised service anywhere else we have stayed. The room was very spacious, and the view… wow! The hotel is perfectly located on the edge of town, making it quiet but only a short 5 minute walk to all the nearby shops and cafes. While there is some construction next door at the moment, we were not disturbed by this at all. Overall, this hotel is incredible value for money.

We loved our stay at Sapa Horizon Hotel. The staff was great, very nice and very helpful. After checking out and taking a great tour the hotel arranged we had to wait a few hours for our transportation back to the Sapa train station. The hotel let us use a room to rest up and freshen up free of charge. That was a real lifesaver. Our room was great, comfortable and very clean. Free breakfast was great with a lot of variety. If we ever come to Sapa again we would definitely stay here. Great Hotel.

Excellent hôtel, great staff, good breakfast and drinks

five star experienced, everything is grand, from the entrance, to the room and to the restaurant. Food buffet in the breakfast is also satisfying, plus the breath taking mountain view from the restaurant.