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The Hickstead Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby lounge
24-inch flat-screen TV with digital channels, TV
Concierge desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Ockenden Manor Spa
    6 min drive
  • Burger King
    12 min walk
  • Burgess Hill Wivelsfield Station
    6 min drive
  • London (LGW-Gatwick)
    26 min drive

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Haywards Heath

Located in Haywards Heath, The Hickstead Hotel is in the business district, within a 10-minute drive of South Downs National Park and Hickstead All England Jumping Course. .This hotel is 10.1 mi (16.3 km) from Wakehurst Place and 10.7 mi (17.2 km) from Bluebell Railway - Sheffield Park Station.

What's nearby

  • Bolney Estate Winery - 7 min drive
  • Hickstead All England Jumping Course - 8 min drive
  • American Express Community Stadium - 16 min drive
  • University of Brighton - 16 min drive
  • University of Sussex - 20 min drive

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

Edwardian hotel with a 24-hour front desk and a restaurant
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Edwardian hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Oak Tree Bistro, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Haywards Heath? This hotel has 700 square feet (65 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (700 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 146 out of 387 reviews" "
Rating 8 - Good. 136 out of 387 reviews" "
Rating 6 - Okay. 71 out of 387 reviews" "
Rating 4 - Poor. 24 out of 387 reviews" "
Rating 2 - Terrible. 10 out of 387 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were very helpful bathrooms were tired although shower was great
Stayed 1 night in Sep 2024

8/10 Good

david

Stayed 2 nights in Aug 2024

2/10 Terrible

Easwar Karthik

Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Stayed 1 night in Sep 2024

6/10 Okay

IAN

Liked: Cleanliness, staff & service
First room had an odd/old smell with a connecting door which was not soundproof and could clearly hear a man coughing and talking next door. Asked to be moved and were promptly, by the somewhat unwelcoming and sullen receptionist. Hotel is a tad 70s, no aircon and looking its age. TV system was limited and could do with updating to current smart tv levels. Oodles of parking. Was in a convenient location for the purpose of our weekend.
Stayed 2 nights in Sep 2024

6/10 Okay

Ruth

Travelled with partner
The room was very cold we had to ask twice for the heating to be put on. Dogs barking early in the morning. Room ok for overnight stay, we were visiting hickstead show ground the hotel was the closest and convenient, ok for a base.
Stayed 1 night in Sep 2024

4/10 Poor

Seth, London

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rosemarie

Travelled with family
Liked: Amenities
Good value
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, thank you. We’ll be back in March.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful hotel just off the M23. Very accomodating staff.
Stayed 1 night in Sep 2024

4/10 Poor

Neil

Disliked: Property conditions & facilities, room comfort
Poor hotel, would not return there.
A tired hotel, in need of modernisation. We had a very uncomfortable and squeaky bed. The bathroom!toilet door did not close, either. The meal SERVICE was good, the young waitress was on her own, but she was very pleasant and extremely helpful. Due to delivery difficulties, no lager was available, either on draft or bottled. Napkins/serviettes were not provided and the meals, while pleasant, were child sized portions.
Stayed 1 night in Sep 2024

2/10 Terrible

lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
the beds were so hard and made both of our backs ache the next day. we were due to stay for 9 nights but only stayed for 2. i slept in the chair as the bed was that bad. bathroom had a cracked sink, the grouting on the tiles was brown. so out of date and the restaurant food i had to send back. would never stay there again and would not recommend it to anyone.
Stayed 10 nights in Aug 2024

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice size rooms and handy location. Wifi was good so no real complaints although breakfast was poor. Eggs luke warm at best, no beans! Avoided the sausage as no guidance on whether it contained wheat or not (As coeliac I need to know) like most other hotels I stay in.
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Stayed 2 nights in Aug 2024

6/10 Okay

Harry

S
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 night stay visiting family in the area. Room was spacious, bed comfortable and shower was excellent. Plenty of parking and pleasant staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Char

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet. Lovely large room
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The bed not fit for purpose premier beds better Dirty bath room needs a face lift only 2 hour sleep . The staff nice
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Beautiful location, very peaceful, calming experience. Staff very understanding and helpful. Will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable experience, will stay again when in the area.
Stayed 2 nights in Aug 2024

8/10 Good

adam

Business traveller
Liked: Cleanliness, staff & service
Did the job but a little dated. But generally lovely and good staff
Stayed 2 nights in Aug 2024

10/10 Excellent

James Stakim

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Stayed 1 night in Aug 2024