Where do I start? First, the place has no office. You have to call ahead and let the guy know when you are arriving. That's not always possible when you're in sales. Then he comes out and takes you in the room, closes the door, and proceeds to explain how to work the tv and turn on lights and AC. Being a woman travelling alone, I did not appreciate that at all! I've been turning on tvs, lights, and ACs for many years. The room was super tiny. The nearest restaurant was 21 miles away. Lastly, I could not get cell phone reception there. I need my phone for business calls. I called the manager to tell him I would have to check out a day early because of that and he said rudely, "Well you got through to me, didn't you?" Then we got cut off. I had to call him 4 times to get the message across due to poor phone connections. I didn't expect a refund on the second night, I just wanted to get out of there as fast as possible. I can't possibly understand how this place got such good reviews! My parents ran a mom and pop motel back in the 60's, so I always try to give their little places my business when possible. But no office?? What about ice, vending, receipts? My Dad would always greet customers in the office even if it was 2am! This is a poor excuse for a motel and totally unacceptable.