The manger/family live on the premises and are all lovely people however, I felt they didn’t have much idea on what reasonable guest expectations are as the guests are the ones paying to stay in what you are thinking when booking is a clean, landscaped grounds and tranquil quiet environment as it is advertised as in photos.
I was hesitant in booking this place after reading what reviews I could find but the reviews all seemed to be written some time ago (last one I found written July 2016) I assumed that Management would have picked their game up unfortunately this is not the case, the last bad reviews are still all very true.
We had an 8 night stay at Serenity on Magnetic also known as Magnetic Holiday Units and Valentine on Magnetic in unit 3.On arrival even the taxi driver didn’t know if he was dropping us off at the right place as there is no “Serenity on Magnetic” signage.
The unit was neat and tidy however, I the kettle had dead ants in it, sink had ants crawling all over it, mosquitos flying around and no insect spay provided in unit (had to next day from supermarket) There were dirty finger prints all over stainless kettle, toaster, fridge and toaster still had crumbs on the top of it. Freezer has rusty shelf in it.
Remotes for TV and air conditioners filthy as well as all light switches. Dirty windows, stains on carpet in main bedroom, light bulbs blown in kitchen and outside sliding door.
Bed mattresses very uncomfortable due to obviously being cheap.