4/10 Poor
Verified traveller
9 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Check you refrigerator...
I booked last minute as we had cut our vacation short due to hurricane Helene. When we arrived the woman at the front desk had trouble getting us checked in. After she was finally able to get us checked in we got into the elevator to gonto our room and it sounded like it was going to fall apart before we reached the second floor. When we got to our room I opened the mini fridge to put the food items from our cooler in it and found that the fridge was full of old food that had leaked into the fridge. I tried to call the front desk but apparently the phone was not working because the woman at the desk could not hear me. At this point I went back down to the lobby and spoke to the woman at the front desk who told me there was nothing she could do about the refrigerator and id have to clean it up myself. She acted as if I had offended her and gave me a towel, trash bag and cleaning spray and told me if I wanted it to be cleaned then I had to clean it. When I brought the trash bag filled with the food from the refrigerator and the towel and cleaner she wasn't happy about it at all. When I went back up to my room the elevator started jerking and banging and creaking so we took the stairs after that. We went out to get food and we were glared at when we walked through the lobby. We drive to Florida a couple of times a year and always stay in Dyersberg (just not at this hotel) but we will never stay at Sleep Inn again.
Verified traveller
Stayed 1 night in Oct 2024