With a stay at Lumina at Mudra Tulum in Tulum (La Veleta), you'll be a 4-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. .This aparthotel is 3.7 mi (5.9 km) from Tulum Beach and 11.8 mi (19 km) from Xel-Há Park.
Suburban aparthotel with a 24-hour fitness center and an outdoor pool
Lumina at Mudra Tulum offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. In-room massages and hair dryers can be requested.
Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and wedding services.
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
Languages
English, Spanish
Property amenities
Pool/Spa
In-room massages
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Kitchen
Cookware, dishware, and utensils
Espresso maker
Full-sized refrigerator/freezer
Hob
Microwave
Dining
Dining table
Bathroom
Free toiletries
Hair dryer (on request)
Shower
Towels provided
Living spaces
Dining table
Living room
Separate dining area
Separate sitting area
Entertainment
40-inch flat-screen TV with digital channels
Outdoor areas
Deck/patio
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace
Work spaces
Computer station
Laptop workspace
Comfort
Air conditioning
Fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Concierge services
Iron/ironing board
Luggage storage
Safe
Tour and ticket assistance
Wedding services
Location highlights
In the suburbs
Things to do
24-hour gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Outdoor lighting
Security system
Fire extinguisher
General
100% renewable energy
12 units
At least 80% lighting from LEDs
Bulk dispensers for toiletries
Comprehensive recycling policy
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Garden
Grey water recycling system
Individual decor
Individual furnishings
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
Mudra Tulum Aparthotel
Mudra Aparthotel
Mudra Tulum
Lumina at ZAZEN Tulum
Lumina at Mudra Tulum Tulum
Lumina at Mudra Tulum Aparthotel
Lumina at Mudra Tulum Aparthotel Tulum
Lumina at Mudra Tulum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Property exactly as the images. Conceriege responds immediately. Room was enormous and very clean. Kitchen was spacious and had everything you need. Lots of greats restaurants, cafes and taco stands within walking distance. Very happy with the hotel and would definitely return in the future!
Sash
Stayed 5 nights in Dec 2024
6/10 Okay
Alexander
Travelled with family
30 Dec 2024
We had two Apartements with our boys and there girlfriends. Apartment's were really big and super modern, which we liked a lot! BUT…
The smell was really bad. It smelled like a wet basement in both of them! We bought scented candles to make it work.
We had to hunt for a lot of worms and geckos before we went to bed every night!! Staff were friendly, but didn’t understand English. We had to use google translator. The pool is extremely outdated. My son and his girlfriend got an excema after swimming in it one day.
There’s mold build ups in the bathroom corners and our AC in the bedroom was leaking down the floor. You have three locks at the front door, but you wouldn’t have any issues to enter through the terrace door. They are not robust at all!
It would be such a nice place and we would’ve definitely come back to this place, if they would take care of the issues we’ve mentioned!
We stayed 9 days in the 3 bedroom and 5 days in the 2 bedroom apt. I would recommend this place and would stay here again!!!
Pros: Huge Apts. Good location. We felt safe, they had 24 hr security. Wifi was strong. Fans in every room. The AC in the 3 bed apt was amazingly cool. The soaker pool was perfect. With in walking distance to some restaurants. Beautiful birds fly around and visit the balconies. They let us move to the next apt a bit early and were very fast at responding through WhatsApp.
Cons: One of the bedroom bathrooms smelled and we couldn't figure out why in the 3 bed apt. No elevators so carrying the luggage to the 3rd level was a work out. The main pool didn't look clean so opted to not go in and stick to our soaker pool. Eventually we saw someone clean it. There's construction across the street but it wasn't loud enough to bother us.
Flor
Stayed 6 nights in Jun 2024
8/10 Good
Ashlyn
Travelled with family
24 July 2022
Liked: Cleanliness, room comfort
Cute and cozy!
We had a great time! Cute place and cozy. You get everything you see in the pictures.
You get exactly what you see in the pictures. It is an amazing apartment in a very quiet area. Very comfortable will all the basic needs. Perfect for families and ya can drive around the area to all the parks and cenotes
This "condo" was excellent for our family of six. Extremely clean and well kept, very cool decor. Upon arrival, which was around 1:30am-ish, the evening guard, Josue, welcomed us, gave us our condo key and gave us a full rundown of the condo and amenities. We have child that requires a very strict diet and at that hour I asked Josue about a place to eat and the type of meal our son requires. I was utterly amazed at how he went above and beyond in trying to locate a restaurant with the type of food our son could eat even at that time of night. I could not thank Josue enough for what he did, as a parent you are forever thankful. Also, we had contact with Rosy prior to our arrival, she responded to my messages almost immediately. She provided a wealth of services available and a great itinerary for our family with four children to go out and explore. Our housekeeping young lady also went above and beyond in coming through when we asked for certain items during our stay. I can't speak enough of all the great folks at Mudra Tulum. P.S. You'll also love the pizza restaurant down the street from them. Sending a tall high five to all and THANK YOU...
Mudra was so welcoming to someone who was taking his first trip to Mexico! Rosy was the absolute best when it came to getting us taxis, giving us amazing places to go see, setting up our covid test, as well as helping us with a shuttle back to the airport! I highly recommend this place! Amazing workout facility as well as pool area! Thank you Mudra !
Very beautiful hotel and wonderful and helpful staff! Very clean and spacious. Would 10/10 stay here again!
Verified traveller
Stayed 3 nights in May 2021
2/10 Terrible
Marbel
Travelled with family
2 May 2021
Disliked: Cleanliness, room comfort
Horrible
As soon as we got to Tulum we parked and we were robbed at gun point. Dangerous neighborhood and their cameras did not work even though they had three cameras at the main entrance. Never had such a bad experience could’ve been killed!
Horrible customer service the lady literally went at 11 am to our room and went in when I was taking a shower banging on the door and yelling and yelling at us to leave the room at 11 am
Verified traveller
Stayed 3 nights in Apr 2021
10/10 Excellent
Paul
Travelled with group
1 Apr 2021
Liked: Cleanliness, room comfort
Great time
Staff was very helpful and informative through out my entire stay and the room was beautiful
I just stayed at Mudra to celebrate my 30th birthday with a group of friends and had a really beautiful and spacious penthouse and incredible service. The parking was on site and only 15 minute drive to the beaches where everything was going on. Also there’s a grocery store nearby so that was helpful. We felt very safe since they were strict about who comes onto the property so overall it was a really nice experience.
The best part of Mudra was Rosy!!! She reached out prior to our arrival and made reservations for restaurants and beach club, called a taxi whenever we wanted to go out and on top of all that, she decorated the penthouse for my 30th birthday and made me feel so so special.
We loved Mudra and Rosy’s hospitality was the highlight!!