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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Reception
Property amenity
Suite, 1 King Bed, Non Smoking, Kitchenette
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Hot tub
  • Gym

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Knott Sky Park
    ‪3 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪6 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪77 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Oasis Inn & Suites Joshua Tree - 29 Palms

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1105)
The price is AU$185
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Oasis Inn & Suites Joshua Tree - 29 Palms

About the area

Twentynine Palms

Located in Twentynine Palms, SureStay Plus by Best Western Twentynine Palms Joshua Tree is in a national park, a 3-minute drive from Knott Sky Park and 5 minutes from Twentynine Palms Art Gallery. .This hotel is 4.1 mi (6.6 km) from Joshua Tree National Park Oasis Visitor Center and 7.6 mi (12.2 km) from Joshua Tree National Park North Entrance.

What's nearby

  • Knott Sky Park - 3 min drive - 2.4 km
  • 29 Palms Historical Society - 5 min drive - 5.6 km
  • Tortoise Rock Casino - 6 min drive - 6.2 km
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive - 6.7 km
  • Joshua Tree National Park North Entrance - 12 min drive - 12.3 km

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and a fitness center
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served on weekdays from 5:30 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 5:30 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March 25 to November 20
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 319 out of 1125 reviews
Rating 8 - Good. 340 out of 1125 reviews
Rating 6 - Okay. 211 out of 1125 reviews
Rating 4 - Poor. 131 out of 1125 reviews
Rating 2 - Terrible. 124 out of 1125 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmin

Stayed 2 nights in Dec 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I paid extra for a room with a jacuzzi bathtub, and it did not work. There was no hot water in the tub no matter how long I ran it. I advised the front desk and was told I would receive a partial credit for this, since the room cost extra for an amenity I could not use, and I was not credited anything.
Stayed 3 nights in Dec 2024

6/10 Okay

Nadia

Travelled with family
Disliked: Property conditions & facilities, room comfort
The pull out bed was worn out and you can feel the spring sitting/sleeping in it. The room was not as clean as it can be and you can see grim on the kitchen sink. They have microwave in the room but only provide paper plates and plastic forks, spoon and knives upon request.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The heater/air conditioner in the front room made an awful noise, so shut it off. Room had a strange smell to it. Looked like mildew growing around kitchen sink. And pretty sure there was a bed bug found in the bed. Staff was super nice when checking in. Didn’t speak to them after, did not go in for free breakfast. Rooms really need an update.
Stayed 1 night in Dec 2024

4/10 Poor

Alex

Stayed 1 night in Nov 2024

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities
About what one would expect.
Stayed 1 night in Nov 2024

8/10 Good

Lakshmi

Liked: Room comfort
Disliked: Property conditions & facilities
Nice hotel to stay while visiting Joshua Tree National park. It is cheaper as compared to nearby hotels, good thing is breakfast included which is normal stuff and good. Rooms are spacious, the building looks little worn. But ok for few days stays.
Stayed 2 nights in Nov 2024

2/10 Terrible

Xie

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Yarenni

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are not what it looks like! Very dirty room (my sink had throw up in it and bath tub had mold).
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

4/10 Poor

Patricia, Alexandria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ice maker was broken and the pool area looked like a disaster. The place was not fully booked and even though I asked for a first floor room they gave me a second floor room. The rooms are dated and clearly the place hasn't been renovated in 30 years.
Stayed 2 nights in Nov 2024

8/10 Good

Patricia

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Erica

Liked: Staff & service
Disliked: Cleanliness
Roaches
Stayed 3 nights in Nov 2024

4/10 Poor

Angela

Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
Toilet overflowed multiple times and I doubt this was the first stay this had happened. The room should not have been available for use. Staff were friendly when approached about the situation.
Stayed 1 night in Nov 2024

2/10 Terrible

Anastasia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pick a different hotel! Property looks extremely rundown. The room was infested with bugs, we killed like 10 but they just kept appearing. Only ice machine is in pool area, with a closed down empty partially roped off hot tub, doors had handles removed and were sealed so u had to go down around the pool down hill and the. Back up stairs to get in. Ice had dirt in it. Stayed in a suit hard floor were so dirty it made my feet black going from shower to bed. Room decore looked like it was a mix matched blend of thrift store junk. Got a jucuzzi tub room that looked more like a bathtub with jets and also had bugs in it so we didn't use it. Internet was down they claimed temporarily but for my entire stay. Room was a large size. Staff was very welcoming and friendly. Would have left it I hadnt booked through expedia Almost did anyways. Will NEVER stay here again!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Adam

Stayed 1 night in Nov 2024

4/10 Poor

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

PEGGY

Liked: Staff & service, amenities
This property is reasonably priced, staff accommodating, safe area and as clean as any other property in the desert!!
Stayed 1 night in Nov 2024

2/10 Terrible

Jacqueline

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experiences
We booked for 2 days but when I checked in, I found that the toilet was not working and even there was a large cockroach. I requested to change the room but they didn't get the request because the hotel was full. So we decided to get refunded and moved to another hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to stay that should be condemned and demolished for being unkept and outdated then stay here.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
For follow up if you choose.
Stayed 2 nights in Nov 2024

8/10 Good

Alvin

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time being here was 21 years ago. Always liked this place.
Stayed 1 night in Nov 2024