Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Microwave

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast included
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • St. Andrews Catholic Church
    ‪6 min drive‬
  • Civic Center
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

  • Sleeps 4
  • 1 Double Bed

Room (Two Queen Beds, With Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (High Floor, Two Queen Beds, Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Roanoke

Located in Roanoke, Hyatt Place Roanoke Airport/Valley View Mall is in the suburbs, a 1-minute drive from Valley View Mall and 6 minutes from St. Andrews Catholic Church. .This hotel is 3.9 mi (6.2 km) from O. Winston Link Museum and 3.9 mi (6.2 km) from Roanoke Visitor Center.

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Berglund Center - 6 min drive - 6.4 km
  • Center in the Square - 7 min drive - 6.6 km
  • Virginia Museum of Transportation - 7 min drive - 7.4 km
  • Carilion Roanoke Memorial Hospital - 9 min drive - 9.1 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪K&W Cafeteria - ‬18 min walk
  • ‪Hardee's - ‬5 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Roanoke? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
Guests are offered a complimentary buffet breakfast.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 5 AM to midnight
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gallery Kitchen

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deasha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Grover

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Wilkedra, Pembroke Pines

Travelled with family, Travelled with partner
Liked: Staff & service
Room appeared to be ungraded.
Stayed 2 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Amit

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is very big but looks old. The shower looked unappealing. There was no shower gel and the coffee in the lobby in the early morning was lukewarm.
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Nov 2024

8/10 Good

JENIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for big families and furbabies.
Was traveling with 3 kids (2 of them are adults) and a small dog. Hotel room was very nice and spacious. I only wished it had a microwave.
Stayed 1 night in Nov 2024

2/10 Terrible

Gregg

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was a very large group of extremely noisy, drunk people in the lobby who were left unchecked. I would have walked out if we hadn’t already booked online. The hotel is older and not quite kept up as it should be. The bathroom is the tiniest bathroom I’ve ever seen. The room is a strange layout that isn’t very functional. I regret booking this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Ulric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No Shampoo and Body wash ready in room. Breakfast not good.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and great price!!
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Very nice room.. Was not happy that shower gel was empty and lotions etc was not replaced. The breakfast was very nice.
Stayed 1 night in Nov 2024

8/10 Good

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
I asked for a lower level floor and they put us on the 6th floor, and it wasn’t the deluxe King suite that we reserved. I called them and had them switch us to the 1st floor & it was confirmed but when we arrived, I was told that the room wasn’t available??!! The next morning I called the front desk and a different person moved us to a 3rd floor deluxe King suite. She was awesome. Very nice and accommodating. That’s why I gave 4 stars. Also note that the bathroom/shower area is very small at this hotel but the free breakfast is pretty good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this location. Has not disappointed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Stay!
It was a quick overnight trip and the hotel was clean and comfortable. The staff was warm and welcoming. It’s located near a Macy’s, Wal-Mart and Target. There are also a number of restaurants nearby.
Stayed 1 night in Oct 2024

8/10 Good

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 4 nights in Sep 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beds are comfortable. Maybe need to update shower heads. Other than that.. awesome stay.
Stayed 1 night in Oct 2024

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024