Located in Haywards Heath, The Hickstead Hotel is in the business district, within a 10-minute drive of South Downs National Park and Hickstead All England Jumping Course. .This hotel is 10.1 mi (16.3 km) from Wakehurst Place and 10.7 mi (17.2 km) from Bluebell Railway - Sheffield Park Station.
What's nearby
Bolney Estate Winery - 7 min drive
Hickstead All England Jumping Course - 8 min drive
American Express Community Stadium - 16 min drive
University of Brighton - 16 min drive
University of Sussex - 20 min drive
Getting around
Burgess Hill Wivelsfield Station - 6 min drive
Gatwick Airport (LGW) - 28 min drive
Restaurants
The Sportsman Pub - 15 min walk
McDonald's - 5 min drive
The Woolpack - 3 min drive
Duke of York Inn - 3 min drive
The Castle Inn - 12 min walk
About this property
The Hickstead Hotel
Edwardian hotel with a 24-hour front desk and a restaurant
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Edwardian hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Oak Tree Bistro, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Haywards Heath? This hotel has 700 square feet (65 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.
Languages
English, German, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Extended parking on site
Food and drink
English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14 for adults and GBP 10 for children
1 restaurant
1 bar
Free daily reception
Room service available
Coffee/tea in a common area
Restaurants on site
Oak Tree Bistro
The Grange Bar
Conveniences
Banquet hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services
Business services
Conference space (700 square feet)
Meeting rooms
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Heating
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
24-inch flat-screen TV
Digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Connecting rooms available
Desk
Desk chair
Iron/ironing board (on request)
Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath
The Hickstead Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 146 out of 387 reviews" "
10 - Excellent
146
Rating 8 - Good. 136 out of 387 reviews" "
8 - Good
136
Rating 6 - Okay. 71 out of 387 reviews" "
6 - Okay
71
Rating 4 - Poor. 24 out of 387 reviews" "
4 - Poor
24
Rating 2 - Terrible. 10 out of 387 reviews" "
2 - Terrible
10
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Chantal
25 Sept 2024
Liked: Cleanliness, staff & service
Overall very impressed however being on the ground level the night of the. 23rd was terrible noisy until 01:15 in the morning crackling floor but mostly banging noises from ? We were in room 122. Second night was ok. But would say staff very good
Comfortable, reaonably well presented and convenient location.
Welcoming Receptionist not very good or articulate.
Dining Room, no side plates, no small knives. I know, picky, but fhe little things are important. That said, we will doubtless stay there again.
Very quiet homely feel. I would have preferred a shower to a bath and did not find it easy to get in and out of the bath to use the overhead shower. I was glad of the grab handles. Not sure if my room (102) was classed as a disabled room, but if it was, a vertical handrail in the bath would have been helpful.
Breakfast was adequate but only toast available, no rolls.
On the whole, I enjoyed my stay
Our room should have been cleaned on Saturday. We went out twice during the day and left the door hanger on the outside. There was cleaning stuff outside in the corridor but no one cleaned. Then knocked the door about 4.30pm to ask if we needed anything when were getting ready to go out.
The breakfast wasn't great. Cooked breakfast cold on the Saturday morning.
First room had an odd/old smell with a connecting door which was not soundproof and could clearly hear a man coughing and talking next door. Asked to be moved and were promptly, by the somewhat unwelcoming and sullen receptionist. Hotel is a tad 70s, no aircon and looking its age. TV system was limited and could do with updating to current smart tv levels. Oodles of parking. Was in a convenient location for the purpose of our weekend.
IAN
Stayed 2 nights in Sep 2024
6/10 Okay
Ruth
Travelled with partner
15 Sept 2024
The room was very cold we had to ask twice for the heating to be put on. Dogs barking early in the morning. Room ok for overnight stay, we were visiting hickstead show ground the hotel was the closest and convenient, ok for a base.
A tired hotel, in need of modernisation.
We had a very uncomfortable and squeaky bed. The bathroom!toilet door did not close, either.
The meal SERVICE was good, the young waitress was on her own, but she was very pleasant and extremely helpful. Due to delivery difficulties, no lager was available, either on draft or bottled. Napkins/serviettes were not provided and the meals, while pleasant, were child sized portions.
the beds were so hard and made both of our backs ache the next day. we were due to stay for 9 nights but only stayed for 2. i slept in the chair as the bed was that bad. bathroom had a cracked sink, the grouting on the tiles was brown. so out of date and the restaurant food i had to send back. would never stay there again and would not recommend it to anyone.
lisa
Stayed 10 nights in Aug 2024
8/10 Good
Rob
Business traveller
6 Sept 2024
Liked: Cleanliness, staff & service, amenities
Nice size rooms and handy location.
Wifi was good so no real complaints although breakfast was poor. Eggs luke warm at best, no beans! Avoided the sausage as no guidance on whether it contained wheat or not (As coeliac I need to know) like most other hotels I stay in.