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Omni Mount Washington Resort & Spa

4.0 star property

Photo gallery for Omni Mount Washington Resort & Spa

Interior
Suite, 1 King Bed (Presidential Wing)
Suite, 1 King Bed (Presidential Wing)
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
310 Mt Washington Hotel Rd, Bretton Woods, NH, 03575
  • White Mountain National Forest
    ‪1 min walk‬
  • Omni Mount Washington Resort Bretton Woods Golf Course
    ‪1 min walk‬
  • Bretton Woods Ski Area
    ‪3 min drive‬
  • Whitefield, NH (HIE-Mount Washington Regional)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Luxury)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Presidential Wing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Presidential Wing)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 2 Single Beds

Luxury Suite, 2 Single Beds

Luxury Suite, 2 Single Beds

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds (Corner Vista)

Room, 2 Queen Beds (Corner Vista)

Room, 2 Queen Beds (Corner Vista)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Presidential Wing, Balcony or Patio)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Presidential Wing, Balcony or Patio)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Corner Vista)

Free toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed (Corner Vista)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed

  • 20.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Presidential Wing)

Suite, 1 King Bed (Presidential Wing)

Suite, 1 King Bed (Presidential Wing)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Presidential Wing, Picture Window)

Room, 2 Queen Beds (Presidential Wing, Picture Window)

Room, 2 Queen Beds (Presidential Wing, Picture Window)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Economy Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds (Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, 2 Queen Beds (Parlor)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Parlor)

Family Room, 1 Queen Bed (Parlor)

Family Room, 1 Queen Bed (Parlor)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 Queen Bed (Former room of Princess Carolyn)

Premier Room, 1 Queen Bed (Former room of Princess Carolyn)

Premier Room, 1 Queen Bed (Former room of Princess Carolyn)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, 1 King Bed

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Presidential Wing)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds (Presidential Wing)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Omni Bretton Arms Inn at Mount Washington

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (454)
The price is AU$521
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Omni Bretton Arms Inn at Mount Washington

About the area

Bretton Woods

With a stay at Omni Mount Washington Resort & Spa in Bretton Woods, you'll be on a river, just steps from White Mountain National Forest and a 3-minute drive from Bretton Woods Ski Area. .This family-friendly resort is 3.9 mi (6.3 km) from Crawford Notch State Park and 5.5 mi (8.9 km) from Mount Washington Cog Railway.
View more Resorts in Bretton WoodsOpens in a new window

What's nearby

  • Omni Mount Washington Resort Bretton Woods Golf Course - 1 min walk
  • Bretton Woods Ski Area - 3 min drive
  • Learning Center Ski Lift - 3 min drive
  • Mount Washington Cog Railway - 11 min drive
  • Mount Washington State Park - 71 min drive

Getting around

  • Manchester-Boston Regional Airport (MHT) - 112 min drive

Restaurants

  • ‪Catalano's Main Street Pizzeria and New York Style Deli - ‬8 min drive
  • ‪Main Dining Room at the Omni Mount Washington Resort - ‬7 min walk
  • ‪1902—Main Dining Room - ‬1 min walk
  • ‪Bretton Woods Market and Deli - ‬3 min drive
  • ‪Rosebrook Bar - ‬1 min walk

About this property

Omni Mount Washington Resort & Spa

Family ski resort with 9 restaurants
Omni Mount Washington Resort & Spa offers 269 air-conditioned accommodations with safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Bretton Woods resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 269 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy American cuisine at 1902 Main Dining Room, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Bretton Woods? This resort has 29999 square feet (2787 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
1902 Main Dining Room - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Stickney's - Overlooking the golf course, this steakhouse specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Morsels Coffee Shop - This coffee shop serves breakfast, brunch, lunch, and dinner. Open daily.
The Rosebrook Bar - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
Grille at the Clubhouse - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 20 per night)
  • Uncovered valet parking on site (USD 35 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 35 for adults and USD 18 for children
  • 9 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 1902 Main Dining Room
  • Stickney's
  • Morsels Coffee Shop
  • The Rosebrook Bar
  • Grille at the Clubhouse

Things to do

  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/games room
  • Archery
  • Bike rentals
  • Bike tour information
  • Bike storage
  • Downhill skiing
  • Fishing
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Horse riding/hire
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Rock climbing
  • Sauna
  • Shopping
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Tennis
  • Ziplining

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Ski equipment hire
  • Ski lift privileges
  • Skiing lessons
  • Ski storage
  • Snow sports gear
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (29999 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift
  • Front entrance ramp
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 14 to April 1:
  • Golf course
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 162.75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 27.13 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 210 per day
  • Resort fee: USD 48.83 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 18 for children
  • Uncovered self parking fee: USD 20 per night
  • Uncovered valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 162.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 27.13 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Mount Resort
Mount Washington Omni Resort
Mount Washington Resort
Omni Mount Washington Resort Carroll
Omni Mount Washington Bretton Woods
Omni Mount Washington Resort
Omni Mount Washington Resort Bretton Woods
Omni Resort Washington
Omni Washington Mount Resort
Omni Washington Resort
Mt Washington Hotel Nh
Omni Mount Washington Hotel Bretton Woods
Hotel Mount Washington
Omni Mount Washington Carroll
Omni Mount Washington Resort Bretton Woods
Omni Mount Washington Bretton Woods
Omni Mount Washington
Resort Omni Mount Washington Resort Bretton Woods
Bretton Woods Omni Mount Washington Resort Resort
Resort Omni Mount Washington Resort
The Omni Mount Washington Resort
Omni Mount Washington & Spa
Omni Mount Washington Resort
Omni Mount Washington Resort Spa
Omni Mount Washington Resort & Spa Resort
Omni Mount Washington Resort & Spa Bretton Woods
Omni Mount Washington Resort & Spa Resort Bretton Woods

Omni Mount Washington Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 583 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Room was spacious and clean. Food was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic hotel. Worth the visit
Stayed 1 night in Nov 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property that does not disappoint
Love this property! I enjoy staying at historic hotels so there's that, but this property pays attention to details. A beautiful property, comfortable areas to sit and relax with a book or play some cards etc. Lots of different opportunities to grab a bite to eat or cocktail. Staff is very friendly and helpful. Pastries at Morsels are outstanding! Complimentary coffee in the morning and snacks in the afternoon. Nice touch! Oh and the views! Gorgeous!
Stayed 2 nights in Nov 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas did not offer much in food choices but within the hotel their was many so it was really all inclusive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lobby with so many seating areas, fantastic views all around, friendly helpful staff, great room with a view..I love the classic ambiance of this historic Hotel! Thank you!
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Mountain View's
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey, Boscawen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing anniversary at the Omni. The spa is beautiful and has many amenities to enjoy throughout the day, such as the sauna, steam room, and hot tub. We had a wonderful lunch at Stickney's and dinner at 1902. All of the staff were so professional and very pleasant to speak to. Everyone seemed to really enjoy their job. The room was fabulous with the high ceilings and seperate bathtub. We were in the presidential wing which is a bit of a trek, but worth it!
Stayed 1 night in Nov 2024

8/10 Good

Taisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Sep 2024

2/10 Terrible

Jamie

Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a classic
Stayed 3 nights in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Amenities
Room is extremely hot can’t cool it down keeps getting hotter
Stayed 1 night in Nov 2024

10/10 Excellent

Kuan-Ting

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Tami

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Do not know what the hype is about this place. Way too big. Staff was impersonal. Our room was pretty but worst sleep of my entire vacation. Save your money and stay somewhere else.
Stayed 1 night in Nov 2024

10/10 Excellent

Marlene

Stayed 1 night in Oct 2024

10/10 Excellent

Adrien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with amazing views. For the price you would expect a bit of a nicer room and free parking but this was a great experience overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and friendly. Room was clean and bed very comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Everything was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

John and Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

8/10 Good

Dong Chan

Travelled with family
Too old
Stayed 1 night in Oct 2024

6/10 Okay

FARAN

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping is terrible. Don’t leave enough towels for the number of guests checked in. Next day, I left a message and still no response. No shampoo in bathroom. Called guest services and they didn’t deliver any either. Building is beautiful but dated and needs serious remodeling. Their signature restaurant (1902) is mediocre at best. Half the wines listed in menu are not available. Most of them are very cheap ones and one would expect better options in an upscale restaurant with a dress code. In fact, their casual restaurant has better food and wine menu. Concierge is a lazy guy who has no clue. Easier to find info on google then get anything meaningful out of him. This place needs a lot of rehab.
Stayed 2 nights in Oct 2024