DoubleTree by Hilton Utica

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Utica

Lobby
Exterior
Point of interest
Studio Suite, 1 King Bed
Room, 2 Queen Beds, Accessible, Corner (Hearing)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
102 Lafayette Street, Utica, NY, 13502
  • National Distance Running Hall of Fame
    2 min walk
  • Utica Memorial Auditorium
    6 min walk
  • Stanley Theater
    7 min walk
  • Utica, NY (UCA-Oneida County)
    17 min drive

Room options

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed w/Personal Fitness Studio

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View, Corner

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Utica

With a stay at DoubleTree by Hilton Utica, you'll be centrally located in Utica, within a 10-minute walk of Utica Memorial Auditorium and Stanley Theater. .This historic hotel is 0.5 mi (0.8 km) from Utica Children's Museum and 0.7 mi (1.2 km) from Saranac Brewery.

What's nearby

  • Utica Memorial Auditorium - 6 min walk
  • Stanley Theater - 7 min walk
  • Saranac Brewery - 14 min walk
  • Utica College - 5 min drive
  • Mohawk Valley Community College - 5 min drive

Getting around

  • Utica Station - 9 min walk
  • Hancock Intl. Airport (SYR) - 60 min drive

Restaurants

  • ‪The Lotus Garden - ‬11 min walk
  • ‪Utica Coffee Roasting - ‬4 min walk
  • ‪Character Coffee - ‬1 min walk
  • ‪72 Tavern & Grill - ‬5 min walk
  • ‪Swifty's Restaurant & Pub - ‬7 min walk

About this property

DoubleTree by Hilton Utica

Historic hotel with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton Utica offers 112 accommodations with iPod docking stations and MP3 docking stations. 50-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and iPod docking stations. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a ballroom and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Utica? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
DoubleTree by Hilton Utica has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 9:00 AM–11:00 AM: USD 6.50-15.95 for adults and USD 6.50-14.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (6600 square feet)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 68
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 81
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LED TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 6.50 to 15.95 for adults, and USD 6.50 to 14.95 for children
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ascend Collection Utica
Utica Ascend Collection
DoubleTree Hilton Utica Hotel
DoubleTree Hilton Utica
DoubleTree by Hilton Utica Hotel
DoubleTree by Hilton Utica Utica
DoubleTree by Hilton Utica Hotel Utica

DoubleTree by Hilton Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 936 reviews" "
Rating 8 - Good. 268 out of 936 reviews" "
Rating 6 - Okay. 90 out of 936 reviews" "
Rating 4 - Poor. 46 out of 936 reviews" "
Rating 2 - Terrible. 28 out of 936 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well appointed room, and great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Hayley

Business traveller
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Tout était très propre et très confortable. On nous a accueilli avec des biscuits tout droit sortie du four. Très bel accueil et très beau séjour. Je recommande !
Stayed 1 night in Sep 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experiende
Stayed 1 night in Sep 2024

10/10 Excellent

Christine A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel in a convenient location! Will definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Amenities
The room was small but tidy and clean. The staff was super helpful and friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Syed

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff. We arrived at 10 pm for late check in on August 23rd. The main hotel door was locked and no one would answer the phone number provided on the notice at the door. Mercifully a guest arrived who let us in with their key. When staff was advised they don’t acknowledge or apologize. Instead in response said “what’s up” rudely and behaved the same way with another guest after us. The elevator was dirty and the room basic. The place is expensive for what they offer, which is minimal.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cleaned safe friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

amy

Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel was really nice and clean. Would come again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura, TORONTO

Stayed 1 night in Aug 2024

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated hotel and great staff. Lackluster breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already did.
Stayed 7 nights in Jul 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly & attentive. The room was beautiful & clean. The warmed cookies were a nice touch
Stayed 1 night in Jul 2024

10/10 Excellent

Valeria S, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful, room was spacious and clean. Good water pressure in shower. Good gym - clean and with many options.
Stayed 3 nights in Jul 2024

8/10 Good

Mark P

Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and updated. Easy check in.
Stayed 3 nights in Jul 2024