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Hotel Zaci

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zaci

Fountain
Interior
Outdoor pool
Desk, free WiFi, bed sheets
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, YUC, 97780
  • Pancho Vila Tequileria
    2 min walk
  • Cathedral of San Gervasio
    3 min walk
  • Calzada de los Frailes
    3 min walk
  • Chichen Itza, Yucatan (CZA-Chichen Itza Intl.)
    37 min drive

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Desk, free WiFi, bed sheets

Standard Triple Room

  • 16 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, Ensuite

Desk, free WiFi, bed sheets

Standard Single Room, Ensuite

  • Sleeps 1
  • 2 Twin Beds

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Valladolid

A stay at Hotel Zaci places you in the heart of Valladolid, within a 5-minute walk of Cathedral of San Gervasio and Calzada de los Frailes. .This hotel is 0.4 mi (0.6 km) from Mercado Municipal and 0.5 mi (0.8 km) from Casa de los Venados.

What's nearby

  • Cathedral of San Gervasio - 3 min walk - 0.3 km
  • Calzada de los Frailes - 3 min walk - 0.3 km
  • Casa de los Venados - 4 min walk - 0.4 km
  • Mercado Municipal - 7 min walk - 0.6 km
  • Cenote Zaci - 11 min walk - 0.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Casona Valladolid - ‬1 min walk
  • ‪Las Campanas - ‬2 min walk
  • ‪Taqueria el Paisa - ‬4 min walk
  • ‪Hosteria del Marques - ‬4 min walk
  • ‪Cafetería México Mágico - ‬2 min walk

About this property

Hotel Zaci

Colonial hotel with a 24-hour front desk and an outdoor pool
Hotel Zaci offers 60 air-conditioned accommodations with ceiling fans. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy international cuisine at La Carreta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
La Carreta - This restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • La Carreta

Things to do

  • Bike rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8 AM to 9 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Zaci Valladolid
Hotel Zaci
Zaci Valladolid
Zaci
Zaci Hotel Valladolid
Hotel Zaci Hotel
Hotel Zaci Valladolid
Hotel Zaci Hotel Valladolid

Hotel Zaci Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 70 out of 239 reviews" "
Rating 8 - Good. 87 out of 239 reviews" "
Rating 6 - Okay. 40 out of 239 reviews" "
Rating 4 - Poor. 18 out of 239 reviews" "
Rating 2 - Terrible. 24 out of 239 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Sin aire acondicionado, sucio, rollo desecho, ruidoso, mala atención
Stayed 1 night in Feb 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location of Hotel Zaci! Easy access to the square, touring, and shopping. Hotel is very clean. Some confusion around breakfast and if they were serving or not.
Stayed 2 nights in Jan 2024

4/10 Poor

Jo

Travelled with partner
Disliked: Amenities, property conditions & facilities
Gardens and pools and restaurant were nice, they tried to re-create a little piece of jungle on the edge of the city. However, based on the high price of the rooms, we expected luxury accommodations, which it is most definitely NOT. Stick and thatch bungalows provided no barrier from the noisy environment. We didn’t sleep at all because of traffic noises, barking dogs, and loud music all night long. The room are so basic, not even a comfortable chair nor drinking glasses in the room. Very minimal bathrooms. Difficult stairs to upper units. We had booked for two nights, but left after one, because we felt that we literally had been camping….NOT what we had expected. They were adamant about not giving a refund, so we will take it up with credit card company. Their room charges are ridiculous….we paid six times what we paid for any other nice hotel rooms on our trip. Would NOT recommend for older people. Also you can pay a daily fee to use the underground pools, and not have to sleep there.
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like where is the property, everything very close to downtown!!
Stayed 1 night in Apr 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very pretty atmosphere. So easy to access all areas of Vallodolid. Very clean in all public areas and rooms.
Stayed 2 nights in Mar 2023

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Very little English spoken.
Stayed 1 night in Feb 2023

6/10 Okay

Cameo

Travelled with partner
Liked: Staff & service
Pro: location is good, nice open courtyard, wifi, comfortable bed, hot water was ok but not that warm. Con: rooms are dark and noisy, our toilet did not work we had to fill the garbage can with water and pour it into the bowl in order to flush it, the drain pipes in the shower really smelt awful, window open in bathroom for venting that you cannot shut.

2/10 Terrible

Nelson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very run down and it is dirty. The staff is noisy, yelling all over the place. I found the front desk staff very rude at check-in time when I asked whether I could use the bathroom. Stay clear of this place if you can.
Stayed 1 night in Dec 2022

4/10 Poor

Moshe

Stayed 2 nights in Dec 2022

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2022

8/10 Good

Rosario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location. There are a lot of different things to do around this city.
Stayed 4 nights in Aug 2022

2/10 Terrible

Gary

Travelled with group
Disliked: Staff & service
No hot water, no wifi, staff really unpolite, no breakfast, no coffee.
Stayed 2 nights in Feb 2022

8/10 Good

Scout

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Zaci was simple but clean and very central to all activities in the city. The parking was private and pool was clean. Would recommend. Cons- The night front desk clerk tried to charge triple the amount and rip is off as well as give us a lower exchange rate until our guide told her no. She was rude.
Stayed 2 nights in Jan 2022

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité-prix dans une ville où les prix se sont envolés.
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It is ok for the price and 1 night stay. But I would not stay there again. Staff at the reception was very nice, but the building and rooms are old....
Stayed 1 night in Dec 2021

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valladolid Getaway
Stayed 4 nights in Oct 2021

8/10 Good

Jhoan, Hialeah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La ubicación del hotel es muy céntrico y a 5 minutos caminando de la plaza principal de la ciudad. Las habitaciones son cómodas con aire acondicionado y ventilador. Las cámas y colchones cómodos. No ofrecen desayuno y hay un buen estacionamiento gratis en el hotel. Es muy limpio y siempre están haciendo limpieza y el área de la piscina muy acogedor. El único problema es que el personal de la recepción no es muy amigable y no tienen predisposición a ayudar, la actitud del personal es no la mejor. Cuando requieres algo nunca están con ganas de ayudar. De ahi el hotel es muy bonito y lo recomiendo. The hotel is very central and only 5 minutes walking distance to the main square. The rooms are comfortable with air conditioning and fan. Comfortable bedspreads and mattresses. The room was clean. The room was clean and comfortable. My unique complain is y the front desk staff, they are not helpful with the requests and they are not able to do your stancy comfortable, in the other hand The house keeping staff is really nice and helpful.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent will stay here any time I’m in the area
Stayed 2 nights in Aug 2021

2/10 Terrible

adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander
Super bien situé au centre ville et à côté du terminus d'autobus Piscine fort agréable et très appréciée Hôtel avec les chambres dans cours intérieure donc très au calme
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Zaci for two nights with our two children. It was clean, the service was friendly and kind, the location was ideal (close to ADO bus station). The children loved swimming in the pool. The Wifi was very good. Only good things to say about this charming hotel.
Stayed 2 nights in Mar 2019