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the DOUGLAS, Autograph Collection

5.0 star property

Photo gallery for the DOUGLAS, Autograph Collection

Suite, 2 Bedrooms, Fireplace
2 bars/lounges, brewpub
2 bars/lounges, brewpub
Suite, 1 Bedroom | Living area
2 bars/lounges, brewpub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Room service
  • Spa

Explore the area

Map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • BC Place Stadium
    ‪3 min walk‬
  • Rogers Arena
    ‪7 min walk‬
  • Queen Elizabeth Theatre
    ‪8 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 111 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, View, Corner

  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, View

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed

Room, 1 King Bed, View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom

Suite, 1 Bedroom, View

  • 204 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace

  • 204 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 172 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

JW Marriott Parq Vancouver

  • Hot tub
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1004)
The price is AU$1,417
for 1 room
includes taxes & fees
8 Mar - 9 Mar
JW Marriott Parq Vancouver

About the area

Vancouver

Located in Vancouver (Downtown Vancouver), the DOUGLAS, Autograph Collection is a 3-minute walk from BC Place Stadium and 7 minutes by foot from Rogers Arena. .This casino hotel is 0.8 mi (1.3 km) from Science World and 1.2 mi (1.9 km) from David Lam Park.

What's nearby

  • BC Place Stadium - 3 min walk
  • Rogers Arena - 7 min walk
  • Science World - 17 min walk
  • Canada Place Cruise Ship Terminal - 3 min drive
  • Stanley Park - 8 min drive

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 19 min walk
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Harbour Event Centre - ‬8 min walk
  • ‪Honey Salt - ‬3 min walk
  • ‪Shark Club Bar & Grill - ‬7 min walk
  • ‪Terry Fox Plaza - ‬3 min walk

About this property

the DOUGLAS, Autograph Collection

Art Deco Vancouver hotel in Downtown Vancouver with 2 restaurants
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a steam room, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 188 guestrooms featuring espresso makers and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a hot tub or a steam room. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy seafood at The Victor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 5:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Vancouver? This hotel has 23067 square feet (2143 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 5:00 AM and 11:30 AM.
The Victor - Overlooking the garden, this steakhouse specializes in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
D/6 Bar & Lounge - Overlooking the garden, this bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Honey Salt - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel - This café specializes in Italian cuisine and serves light fare only. Open daily.
BC Kitchen - This brewpub specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 50 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 5:00 AM–11:30 AM: CAD 40 for adults and CAD 40 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Victor
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • BC Kitchen

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Private picnics
  • Private winery tours
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Microwave (on request)
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (23067 square feet of space)
  • Meeting rooms - 13

Outdoors

  • Garden

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 102
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 79
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 63 casino gaming tables
  • 600 casino slot machines
  • 19 casino VIP rooms
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Casino (72000 square feet of space)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 78.75 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day
  • 1.259 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 50 per day (in/out privileges)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 78.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 487 out of 657 reviews
Rating 8 - Good. 96 out of 657 reviews
Rating 6 - Okay. 42 out of 657 reviews
Rating 4 - Poor. 18 out of 657 reviews
Rating 2 - Terrible. 14 out of 657 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

raymond

Your staff was bubbly and forthcoming to meet any of our needs thank you very much for taking such great care of us
Stayed 3 nights in Nov 2024

10/10 Excellent

Dave

Stayed 1 night in Oct 2024

10/10 Excellent

Beatrice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
execellent stay. Excellent staff particularly Nina at reception
Stayed 3 nights in Nov 2024

10/10 Excellent

Mia

Stayed 1 night in Oct 2024

4/10 Poor

Tyler

Travelled with partner
Disliked: Amenities, property conditions & facilities
It's just a room . No mini Bar other then water and 2 coffees and a tea . Nothing special about the room just a basic room even thou was supposed to be a suite . Very bad lighting , very dark and loud from the above rooms .
Stayed 2 nights in Nov 2024

10/10 Excellent

Shane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing place to stay. Very accommodating, and very friendly staff! Would recommend this place time and time again.
Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great hotel just needs a better gym
Stayed 2 nights in Jul 2024

10/10 Excellent

Teena

Stayed 3 nights in Oct 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stayed previously at the JW Marriott next door and loved it so was keen to try out its more chic neighbour this time. I wasn’t so impressed - room felt smaller, cramped and facilities at the hotel weren’t fully functional (broken ice machine on our floor, power outlets bedside that periodically didn’t work, seemed to be switched off, usually at night !?) and we had to cross the Douglas lobby in our wet robes coming back from using the gym/hot tub at Marriott — accessed through different lift and courtyard which is shared by all guests. Also found Douglas noisier than the JW Marriott at night. Wouldn’t choose it again - shame as I loved the decor and amenities.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lanika

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! The staff was amazing and super helpful. The casino on the premises is a nice way to get out and enjoy fun atmosphere. I will definitely stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and common areas. Helpful staff. Annoying club music on the 6th floor that goes until 2am on Saturday night that you can hear and feel in your room if you are on a lower floor (I was on the 8th floor).
Stayed 1 night in Oct 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff service, and accommodation
Stayed 1 night in Oct 2024

10/10 Excellent

Tao

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 2 nights in Oct 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for in all the best ways.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Oct 2024

8/10 Good

Janine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff and location are impeccable!
Stayed 3 nights in Oct 2024

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Colleen Lynne

Stayed 1 night in Sep 2024

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne Rae

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jody

Stayed 3 nights in Aug 2024

10/10 Excellent

Angaddeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024