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the DOUGLAS, Autograph Collection

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for the DOUGLAS, Autograph Collection

Suite, 2 Bedrooms, Fireplace
2 bars/lounges, brewpub
Suite, 1 Bedroom | Living area
2 bars/lounges, brewpub
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Air conditioning
  • Breakfast available
  • Spa
  • Housekeeping
  • Bar

Explore the area

Map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • BC Place Stadium
    3 min walk
  • D6 Bar & Lounge
    1 min walk
  • Yaletown-Roundhouse Station
    8 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    10 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 111 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, View, Corner

  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, View

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed

Room, 1 King Bed, View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View

Suite, 1 Bedroom, View

  • 204 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace

  • 204 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 172 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

JW Marriott Parq Vancouver

Hot tub
Spa
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (1001)
The price is AU$496
for 1 night
includes taxes & fees
1 Jan - 2 Jan
JW Marriott Parq Vancouver

About the area

Vancouver

Located in Vancouver (Downtown Vancouver), the DOUGLAS, Autograph Collection is a 3-minute walk from BC Place Stadium and 7 minutes by foot from Rogers Arena. .This casino hotel is 0.8 mi (1.3 km) from Science World and 1.2 mi (1.9 km) from David Lam Park.

What's nearby

  • BC Place Stadium - 3 min walk
  • Rogers Arena - 7 min walk
  • Science World - 17 min walk
  • Canada Place Cruise Ship Terminal - 3 min drive
  • Stanley Park - 8 min drive

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 19 min walk
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Harbour Event Centre - ‬8 min walk
  • ‪Honey Salt - ‬3 min walk
  • ‪Shark Club Bar & Grill - ‬7 min walk
  • ‪Terry Fox Plaza - ‬3 min walk

About this property

the DOUGLAS, Autograph Collection

Art Deco Vancouver hotel in Downtown Vancouver with 2 restaurants
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a steam room, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 188 guestrooms featuring espresso makers and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a spa tub or a steam room. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy seafood at The Victor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 5:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Vancouver? This hotel has 23067 square feet (2143 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 5:00 AM and 11:30 AM.
The Victor - Overlooking the garden, this steakhouse specializes in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
D/6 Bar & Lounge - Overlooking the garden, this bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Honey Salt - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel - This café specializes in Italian cuisine and serves light fare only. Open daily.
BC Kitchen - This brewpub specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 50 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 5:00 AM–11:30 AM: CAD 40 for adults and CAD 40 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Victor
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • BC Kitchen

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Private picnics
  • Private winery tours
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Microwave (on request)
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (23067 square feet of space)
  • Meeting rooms - 13

Outdoors

  • Garden

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 102
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 79
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 63 casino gaming tables
  • 600 casino slot machines
  • 19 casino VIP rooms
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Casino (72000 square feet of space)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 78.75 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day
  • 1.259 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 50 per day (in/out privileges)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 78.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 452 out of 618 reviews" "
Rating 8 - Good. 92 out of 618 reviews" "
Rating 6 - Okay. 42 out of 618 reviews" "
Rating 4 - Poor. 18 out of 618 reviews" "
Rating 2 - Terrible. 14 out of 618 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, with an upscale vibe to it. Arrived in Vancouver very early and the check in staff were very accommodating and found a room for us immediately.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Hotel. Staff was friendly and attentive. Only negative was a random sewer gas smell/leak that occured very early in the morning and lasted for several hours. Otherwise, excellent hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Marcus

Stayed 2 nights in Aug 2024

6/10 Okay

Lakeisha

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall our stay was great, staff attentiveness even better but my missing stars on the rating are because of a terrible smell we just couldn't figure out that would come in short whiffs. Realized at 5am while using the washroom on our last night that it was the cloth (not plastic or waterproof) shower curtain that would dry out after each of us showering and smell like mold, old wet towel or some sort of drain blockage. The smell would flow throughout the room anytime the door was opened or a/c was on and that is why it would come in short durations. I mentioned this very clearly at our checkout but it was not a big deal to them, future guests, if you are offered an “accessible room” do not take it as this cloth shower curtain is apparently the accessible part. Unfortunately at check in we were thankful to be offered this different “accessible” room in exchange for late checkout and unaware of the smell that came with it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with group
Disliked: Staff & service
I was paying for a room and wanted to provide my Marriott credit card for the deposit so my friend didn’t need to use their card. You need an approval which takes 3 business days! INSANE! No other hotel has such a policy. Never stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Stayed 2 nights in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, was very happy with the staff. Will definitely be back again.
Stayed 3 nights in Aug 2024

2/10 Terrible

ZHAO BIAO

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a horrible experience at this hotel. The hotel reception is right next to a club on the same floor, so we cannot hear the reception staff. At night, we have to go through the bouncers to access the hotel. We have a security concern as no room key is needed to access any floor of the hotel. We were given an accessible room, but that was not what we originally booked for. The water pressure from the taps are weak. The room itself was missing a couple of things. The remote control for the TV was not working. Upon arrival, the tissue box was already running low, and the bottle of body soap is completely empty. We contacted reception regarding the missing items, and complained that our room is not actually ready for occupying. She said they'll bring the items over and completely dismissed our concern. For a room that is meant for two guests, amenities came in single counts (i.e. 1 bath robe and 1 pair of slippers). There was no refrigerator, but a yeti cooler. Our room was next to the ice machine so we can hear people going in and out all night. The walls were thin and we can hear sounds from our neighbors. Our room is directly above the club, which was very noisy until 3 AM. We couldn't sleep until then, but the mattress is uncomfortable which adds to the problem. The ceilings were unfinished and we noticed mold that wasn't cleaned up properly after construction. That is definitely not part of the design. When checked out the reception didn't ask us how was the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexi

.
Stayed 4 nights in Aug 2024

10/10 Excellent

Moty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, I would imagine if they're were events at Rogers or BC place this area would become very busy but during our stay the hotel and area was quite. The lobby bar turns into a night club during the night making it a little awkward to access your room as you need to walk through the club line up to access the elevator. No real complaints, we enjoyed our stay here, would return
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sigalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 3 nights in Aug 2024

6/10 Okay

Dimitri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
super clean, nice service. nice amenities. takes too much time. airbnb would be faster.
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonder stay, thank you staff it was our anniversary and they left a delicious piece of cake in our room. Wonderful staff. Loved staying at your hotel. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Very clean. Very friendly and helpful staff. 10/10
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

The hotel had very poor soundproofing and the food was really bad. Upon check in room was not stocked properly and not cleaned well. Also not sure why they had coolers instead of mini fridges in the rooms. Service was also hit or miss, overall not an enjoyable stay.
Stayed 3 nights in Jul 2024