Hilton Garden Inn Syracuse

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Syracuse

Lounge
Reception
Lobby
One King Bed
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
6004 Fair Lakes Rd, East Syracuse, NY, 13057
  • NBT Bank Stadium
    9 min drive
  • St. Joseph's Hospital Health Center
    10 min drive
  • Clinton Square
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    12 min drive

Room options

Aqua View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

One King Bed

  • Sleeps 4
  • 1 King Bed

Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

East Syracuse

Located in East Syracuse, Hilton Garden Inn Syracuse is within a 15-minute drive of Erie Canal Museum and The Oncenter. .This hotel is 6.7 mi (10.7 km) from Syracuse University and 6.7 mi (10.7 km) from Destiny USA.

What's nearby

  • The Oncenter - 10 min drive
  • Landmark Theatre - 10 min drive
  • Syracuse University - 11 min drive
  • Destiny USA - 11 min drive
  • Carrier Dome - 12 min drive

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

Hotel with free parking, in the vicinity of Syracuse University
Hilton Garden Inn Syracuse offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs, hair dryers, and toothbrushes and toothpaste.

This East Syracuse hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with digital channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs feature hair dryers and toothbrushes and toothpaste.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Wild Goose Pub, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11:00 AM.
Wild Goose Pub - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11:00 AM on weekends: USD 15.95 for adults and USD 10.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Bath
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 969 reviews" "
Rating 8 - Good. 296 out of 969 reviews" "
Rating 6 - Okay. 82 out of 969 reviews" "
Rating 4 - Poor. 45 out of 969 reviews" "
Rating 2 - Terrible. 26 out of 969 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and quiet stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sameer

Stayed 2 nights in Sep 2024

8/10 Good

Jennifer Bartner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy, Sibley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Sep 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy location to the Syracuse airport
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was some construction or cleaning going on around the hotel but they weren’t noisy. The front desk staff was rude. Chatting amongst themselves and not caring that I was standing at the desk waiting to check in. When asking a question on my way out, I got an eye role and felt as if I was inconveniencing the lady at the counter. The room was perfectly fine but my AC unit was so loud.
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Prittania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Gillian

Travelled with family
Liked: Cleanliness, staff & service
We booked two rooms and one of them had problems with the lighting in the centre of the beds and when we called we were told there was no electricians on site and nothing could be done.
Stayed 2 nights in Aug 2024

6/10 Okay

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Amenities
Nice stay
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint is there were no towel bars in bathroom.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Stayed 1 night in Aug 2024