Mercure Rockhampton

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Rockhampton

Exterior
Lobby
Lobby
Business centre
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
86 Victoria Parade, Rockhampton, QLD, 4700
  • Pilbeam Theatre
    2 min walk
  • Cassidy's Seafood & Steakhouse
    1 min walk
  • North Rockhampton Station
    2 min drive
  • Rockhampton, QLD (ROK)
    10 min drive

Room options

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

River View

  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Rockhampton

A stay at Mercure Rockhampton places you in the heart of Rockhampton, steps from Pilbeam Theatre and Rockhampton Art Gallery. .This hotel is 0.4 mi (0.6 km) from Archer Park Station & Steam Train Museum and 0.6 mi (0.9 km) from 2nd World War Memorial Aquatic Centre.

What's nearby

  • Pilbeam Theatre - 2 min walk
  • Nissan Navara Arena - 2 min drive
  • Rockhampton Showgrounds - 3 min drive
  • Rockhampton Hospital - 3 min drive
  • Stockland Shopping Centre - 3 min drive

Getting around

  • North Rockhampton Station - 2 min drive
  • Rockhampton, QLD (ROK) - 10 min drive

Restaurants

  • ‪Domino's Pizza - ‬17 min walk
  • ‪KFC - ‬13 min walk
  • ‪Giddy Goat Cafe & Bar - ‬10 min walk
  • ‪Yummy Star Noodle - ‬6 min walk
  • ‪Boathouse - ‬8 min walk

About this property

Mercure Rockhampton

Hotel in Rockhampton with a 24-hour front desk and an outdoor pool
Mercure Rockhampton offers 74 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rockhampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 air-conditioned guestrooms. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Mini fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Mercure Rockhampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1001 reviews" "
Rating 8 - Good. 420 out of 1001 reviews" "
Rating 6 - Okay. 157 out of 1001 reviews" "
Rating 4 - Poor. 89 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location under $200 however no secure undercover car parks was available over the weekend and the swimming pool was dirty and unusable. Room was good & breakfast was good. Fine for a transit stayover near restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
For the Mercure hotel it is not the best quality compared to others I have stayed.
Stayed 1 night in Sep 2024

4/10 Poor

Rhys

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception built in the last 12 months. Rooms refurbished in 1985. Biggest catfish
Stayed 1 night in Aug 2024

10/10 Excellent

JESSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the price, clean and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lee-Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Alanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Stayed 1 night in May 2024

6/10 Okay

George

Business traveller
Comfortable and clean. But not good e for money
Stayed 1 night in May 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Augusta

Travelled with partner
Disliked: Amenities, property conditions & facilities
Parking was very limited and not in a great area. The room needed maintenance, limited hot water no a/c. The front desk was rude at checkout. However, the lady that checked us in was very nice and the bed was comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Donna

Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay for a short stay
Booked in last minute to break up a long drive. Parking was on site but not designated, lucky to get one as someone left. Room was decent size however the bathroom was very tight. If you had mobility issues you would not be able to step up and over the bath edge to have a shower. The shower body wash was empty with no other soap provided. I let reception know as we left to go to dinner and they said that it would be done while we were out. Upon return reception was not attended and there was still no soap. We used shampoo for washing instead. No drinking water provided in the rooms and no glasses in mini fridge to keep tap water cold. Nice easy walk to plenty of dinner options.
Stayed 1 night in Apr 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Stayed 1 night in Apr 2024

8/10 Good

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.
Stayed 2 nights in Apr 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness
Pleasant room, bathroom smelt bad
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to feel welcome
From the moment I stepped into reception on 19th March 2024, the girls behind the desk greeted me with such warm, friendly smiles, they were always happy to help and I knew I was going to enjoy my stay.
Stayed 3 nights in Mar 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service
If you like a pool don't go there is a pool in the dark indoor pool
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
I didn't like the tight bathroom and the difficulty of getting in and out of the shower.
Stayed 2 nights in Feb 2024

4/10 Poor

Nita

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff were rude, and rushed to get you in & out. Not very good customer service.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation
Nice hotel
Stayed 1 night in Feb 2024

4/10 Poor

Neville

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were not customer service focused.
Stayed 2 nights in Feb 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean & comfortable. Easy parking. Staff friendly.
Stayed 1 night in Feb 2024

4/10 Poor

Richard

Business traveller
Disliked: Property conditions & facilities, room comfort
Shocked at Mercure
I have stayed at numerous throughout Europe and this place was awful. Looks like a tired hotel that they poorly renovated.
Stayed 1 night in Jan 2024