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Best Western Watertown Fort Drum

2.5 star property

Photo gallery for Best Western Watertown Fort Drum

Front of property - evening/night
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Lobby
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
300 Washington St, Watertown, NY, 13601
  • Sci-Tech Center of Northern New York
    ‪6 min walk‬
  • Samaritan Medical Center
    ‪16 min walk‬
  • Salmon Run Mall
    ‪7 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Watertown

With a stay at Best Western Watertown Fort Drum, you'll be centrally located in Watertown, within a 15-minute drive of Fort Drum and Lake Ontario. .This hotel is 0.2 mi (0.4 km) from Jefferson County Historical Society and 0.2 mi (0.4 km) from Roswell P. Flower Memorial Library.

What's nearby

  • Sci-Tech Center of Northern New York - 6 min walk - 0.5 km
  • Samaritan Medical Center - 16 min walk - 1.4 km
  • Jefferson Community College - 4 min drive - 3.4 km
  • Salmon Run Mall - 7 min drive - 4.7 km
  • Fort Drum - 12 min drive - 13.6 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪The Hops Spot Watertown - ‬13 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Jreck Subs - ‬12 min walk
  • ‪Little Caesars Pizza - ‬8 min walk
  • ‪Time Warp Tavern - ‬7 min walk

About this property

Best Western Watertown Fort Drum

Hotel in Watertown with free breakfast and a fitness center
Best Western Watertown Fort Drum offers 134 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 individually furnished guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch LCD televisions are provided, with digital programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 18 2024 to March 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Best Western Watertown Fort Drum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1003 reviews
Rating 8 - Good. 343 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Left much to be desired, although staff was nice

Upon check-in, was told the room I reserved and was confirmed was not available. Was given a single king size bed when I requested (and was confirmed) a double. There seemed to be an attempt to find another room, but they then claimed they were fully booked, although the parking lot was hardly full. The next morning, the shower wasn't working either which was frustrating. The staff was exceptional until I requested another room. All in all, a really disappointing experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was very helpful. Found a room that didn't require stairs. Just very kknd.
Stayed 1 night in Apr 2025

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

nicholas, Saint Sauveur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

nicholas, Saint Sauveur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room and tv
Stayed 1 night in Apr 2025

2/10 Terrible

Zachary

Stayed 1 night in Mar 2025

10/10 Excellent

Garnet

Liked: Staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Breakfast was good but the eggs were not very hot but I was there just before closing. Bed comfortable, heating and a/c worked fine. Room was quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel with delicious breakfast included. An older hotel but very clean
Stayed 1 night in Feb 2025

8/10 Good

Connie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Travelled with partner
Liked: Staff & service
Somewhat dated. The staff were exceptionally helpful and friendly. The breakfast was great.
Stayed 4 nights in Jan 2025

6/10 Okay

Cheryl

Stayed 2 nights in Nov 2024

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was helpful and friendly. Breakfast was very nice!
Stayed 4 nights in Jan 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to my room didn't work properly but I was told it was a known issue. Apparently known issues don't get resolved at this hotel
Stayed 1 night in Jan 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in North East

It was a comfortable room and great service and even better breakfast
Stayed 1 night in Jan 2025

8/10 Good

kim

Liked: Cleanliness, staff & service
its a very old,run down property downtown. but it was a clean room, and very good,extensive breakfast.
Stayed 2 nights in Jan 2025

2/10 Terrible

Candice

Travelled with group
Disliked: Cleanliness, property conditions & facilities
In the morning my friend found a bed bug in her bed. She immediately went to the front desk and had the employee come to our room to see it. Our room was just around the corner from the front desk. He saw it moving and took a picture of it. We asked for some garbage bags to put our stuff in. He said that he would talk to his manager and send him up to our room. I heard him speaking to the manager but couldn’t make out what was said as our door was still slightly open because my friend had wedged it open when she ran to get the front desk clerk earlier. 15 minutes later still no manager, we just wanted to get out of there so we grabbed our garbage bags and went to the front desk. The manager was at the desk and acted as if he had no idea what happened. My friend said that there was bed bugs and he told her to not say that so load and acted as though that was impossible. Actually mentioned that a guest must have brought it in, ie us! We asked him where the employee was that took the picture, he said that they were not there and he had not told him anything. Lies! He said we could look up the hotel and we would not find anything about bedbugs there, they simply didn’t have them. We looked later and found many reviews contradicting him. I did get a full refund but I am absolutely disgusted not only by the bedbugs but by the management’s behaviour and flat out lies! The employees were great, very helpful and respectful. Management sucked! I’d give 0 stars if possible!
Stayed 1 night in Jan 2025

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Benjamin

Stayed 1 night in Nov 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Beware, housekeeping not provided and hotel reeks.

Stayed 2 nights in Dec 2024

2/10 Terrible

Christina, South Gate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like mold, I ending up paying for a room I didn’t even stay in the for night because I couldn’t stand being in the room for more than 15 minutes. I tried to love this location because the staff were extremely nice and professional. I ended up booking another hotel and left the premises right after I checked in. My health is more important than anything.
Stayed 1 night in Dec 2024