2/10 Terrible
Caroline
Travelled with family
30 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
My family arrived and we had booked a 2 bedroom unit for the 4 members if my family. We were disgusted with how dirty the place was. Especially the kitchen, plates, cutlery etc and the window behind the stove is covered in grease. The plates and cutlery were filthy so we had to wash everything before we used it and as we booked for four members we would have expected enough cutlery for all of us but there was only 3 spoons and 3 forks! There were no basic items sullied such as tissues or face cloths and while we had been given four towels we had to only use them once as the shower seal was leaking and flooded the bathroom floor whenever any of us had a shower so we had to mop it all up with the towels. Then when we turned down the bed the bed cover had a great big stain on it. Overall we were disgusted with how dirty and unclean the place was and there was never anybody there in the office to even talk about this with. We would never recommend and will never go back.
Caroline
Stayed 1 night in Dec 2024