With a stay at Hotel Waterloo & Backpackers, you'll be centrally located in Wellington, within a 5-minute drive of Cuba Street Mall and Interislander Ferry Terminal. .This hostel is 0.1 mi (0.2 km) from Wellington Central Business District and 0.1 mi (0.2 km) from Lambton Quay.
Art Deco Wellington hostel in Pipitea with a 24-hour front desk
Hotel Waterloo & Backpackers offers 108 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 108 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Hotel Waterloo & Backpackers, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and noon on weekdays.
Hotel Waterloo & Backpackers has a restaurant on site.
Languages
Chinese (Mandarin), English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Cooked-to-order breakfast available for a fee weekdays 8:00 AM–noon: NZD 15-30 for adults and NZD 10-30 for children
1 restaurant
1 bar
Family friendly
Laundry facilities
Conveniences
ATM/banking services
Lift
Front-desk safe
Lockers available
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Towels
More
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 20.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately NZD 15 to 30 for adults, and NZD 10 to 30 for children
Late check-out fee: NZD 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation
Hotel Waterloo & Backpackers Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 238 out of 1000 reviews" "
10 - Excellent
238
Rating 8 - Good. 413 out of 1000 reviews" "
8 - Good
413
Rating 6 - Okay. 226 out of 1000 reviews" "
6 - Okay
226
Rating 4 - Poor. 69 out of 1000 reviews" "
4 - Poor
69
Rating 2 - Terrible. 54 out of 1000 reviews" "
2 - Terrible
54
7.6/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
Elana
6 Oct 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is quirky and interesting although very old and in need of renovation. Bathroom small and cramped but clean.
Location close to parliament convenient and also bus to airport.
Staff helpful and responsive. Luggage stored ahead of checking in. Dealt promptly with unruly patron.
It is handy to train and bus stations, easy walk into main streets for shopping. Staff, the few I saw were pleasant and helpful. This was my second visit there, would happily go again.
We liked the proximity to the railway station and downtown. Our double ensuite was clean. Generally quiet at night. Communal kitchen was well equipped, cleaned each morning, though of course not everyone cleans up after themselves. Good value for money.
Very handy position close to the ferry terminal. The room was small but ok but lots of traffic noise. Other rooms on the other side of the building are quieter.
Hotel Waterloo is a great place to stay with friendly stuff and good rooms. It’s important to know that parking for this establishment is off premises therefore you need to be prepared to walk fair distance to and from your car.