Willis Wellington Hotel

3.5 star property

Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Front of property
Reception
Property amenity
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
355 Willis St, Wellington, 6011
  • Wellington Central Business District
    ‪6 min walk‬
  • Victoria University of Wellington
    ‪10 min walk‬
  • Massey University
    ‪11 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

Queen Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Wellington

With a stay at Willis Wellington Hotel in Wellington (Aro Valley), you'll be within a 5-minute drive of Cuba Street Mall and Te Papa. .This hotel is 3.3 mi (5.3 km) from Interislander Ferry Terminal and 0.2 mi (0.3 km) from Colonial Cottage Museum.

What's nearby

  • Wellington Central Business District - 6 min walk
  • Victoria University of Wellington - 10 min walk
  • Cuba Street Mall - 13 min walk
  • Courtenay Place - 18 min walk
  • Te Papa - 3 min drive

Getting around

  • Wellington Kaiwharawhara Station - 5 min drive
  • Wellington Intl. Airport (WLG) - 11 min drive

Restaurants

  • ‪Light House Cuba - ‬8 min walk
  • ‪Midnight Espresso - ‬9 min walk
  • ‪Ombra - ‬9 min walk
  • ‪Loretta - ‬10 min walk
  • ‪Raglan Roast - ‬8 min walk

About this property

Willis Wellington Hotel

Hotel with a fitness center, near Cuba Street Mall
Willis Wellington Hotel offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 90 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite from the grocery/convenience store serving guests of Willis Wellington Hotel.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (NZD 20 per night)
  • Limited on-site parking

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms - 2

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-cm flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 185 out of 1000 reviews
Rating 8 - Good. 421 out of 1000 reviews
Rating 6 - Okay. 246 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Norma

Travelled with family
Liked: Staff & service
Great customer service & service
Stayed 1 night in Jan 2025

2/10 Terrible

Vic

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is old , clean but lacks maintenance . Furniture about to fall apart , TV did not work, shower took over 5 min to run hot . Absolutely terrible and the worst hotel I have stayed in, in years
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Had a parking space on site. Room was tidy, clean and had everything we needed. Really enjoyed our cooked and continental breakfasts in the morning. Thank you Willis Wellington Hotel
Stayed 1 night in Nov 2024

4/10 Poor

Ignatious Mario

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Average 2-3 star standard
Stayed 2 nights in Nov 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness
It was easy walking into city, good transport to and from ferry, rail etc
Stayed 4 nights in Nov 2024

8/10 Good

Ian

Stayed 3 nights in Oct 2024

10/10 Excellent

Ceilidh

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

sophia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ceilidh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly, patient and helpful. I was genuinely impressed by how kind every single member of staff that I encountered was.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Business traveller
No
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, close to everything in the CBD. Bed was comfortable.
Stayed 4 nights in Oct 2024

8/10 Good

John

Liked: Staff & service
The room could do with decorating . The windows could be cleaner inside and outside . the room was on the 5th floor .
Stayed 2 nights in Oct 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Liked: Staff & service, room comfort
Good location
Stay was good but the rooms need a good clean… lots of dust on the stucco walls and ceilings. Other than that, staff were great and amenities are good incl gym and breakfast. Pricing is great for hotel close to the city.
Stayed 2 nights in Oct 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Bridgette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Good location, friendly staff, good breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Agnieszka

Stayed 2 nights in Sep 2024

6/10 Okay

Roger

Travelled with family
Liked: Staff & service
Disliked: Amenities
Breakfast was great
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing hotel was comfortable an clean
Stayed 1 night in Sep 2024

2/10 Terrible

Milly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Glenn

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
To start with a positive, the staff were very helpful and friendly, excellent service. This is an older hotel that has unfortunately been let to run down. Our room was very tired and had not been upgraded in a long time. It was quite noisy and you could here everyone else around you, and a lot of light coming in around the windows and doors. In saying that, the bed was comfortable and the buffet breakfast was very good, a good selection and definitely helped me give them an extra star. If you are on a budget stay here, its safe and in a pretty handy location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nesha

Travelled with partner
Liked: Cleanliness, amenities
Lovely staff, basic but nice room, good breakfast, very happy.
Stayed 1 night in Aug 2024