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Pine Bush Suites Albany University

4.5 star property

Photo gallery for Pine Bush Suites Albany University

Two Bedroom Suite | Private kitchen
Exterior
Full-sized fridge, microwave, oven, stovetop
Pillow-top beds, desk, laptop workspace, blackout curtains
Two Bedroom Suite | Living area

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Barbecue grill
  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
1379 Washington Ave, Albany, NY, 12206
  • University at Albany
    ‪19 min walk‬
  • Crossgates Mall
    ‪4 min drive‬
  • St. Peter's Hospital
    ‪7 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, Main Building

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Main Building

  • 37 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite | Living area

Two Bedroom Suite

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn & Suites by Wyndham Albany

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
2.4 out of 5, (1005)
The price is AU$125
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Days Inn & Suites by Wyndham Albany

About the area

Albany

Located in Albany, Pine Bush Suites Albany University is in a shopping district, within a 5-minute drive of University at Albany and Crossgates Mall. .This luxury aparthotel is 2.4 mi (3.9 km) from Colonie Center Mall and 3.8 mi (6.2 km) from Albany Medical Center.
View more Aparthotels in AlbanyOpens in a new window

What's nearby

  • University at Albany - 19 min walk
  • Crossgates Mall - 4 min drive
  • Colonie Center Mall - 5 min drive
  • Albany Medical Center - 8 min drive
  • MVP Arena - 9 min drive

Getting around

  • Albany International Airport Station - 10 min drive
  • Albany Intl. Airport (ALB) - 11 min drive

Restaurants

  • ‪Dave's Hot Chicken - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪City Line Bar and Grill - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Pine Bush Suites Albany University

Luxury aparthotel with free breakfast and a fitness center
Pine Bush Suites Albany University offers 100 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 100 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your room comes with a pillowtop bed. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Pine Bush Suites Albany University. A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary breakfast is offered.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster
  • Paper towels

Dining

  • Free breakfast available
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Pillow-top mattress
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 32-inch flat-screen TV with premium channels
  • TV in a common area

Outdoor areas

  • Barbecue
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per pet per stay
  • 2 total (up to 9 kg per pet)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)
  • Gift shop/newsstand
  • 24-hour front desk
  • On-site shopping
  • Free local calls

Location highlights

  • Near the airport
  • In the shopping district
  • Near outlet shopping

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Window guards

General

  • 100 rooms
  • 3 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Fairfield Inn Marriott University Area, 1383 Washington Avenue]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Albany University Area
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Pine Bush Suites Albany University Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 101 out of 354 reviews
Rating 8 - Good. 101 out of 354 reviews
Rating 6 - Okay. 67 out of 354 reviews
Rating 4 - Poor. 41 out of 354 reviews
Rating 2 - Terrible. 44 out of 354 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

YEUK KWONG P

Stayed 2 nights in May 2022

4/10 Poor

Marilyn

Travelled with family
Disliked: Cleanliness, room comfort
Don't go there!!
The young lady at the desk was extremely nice, but the building and the room smelled so bad of disinfectant we could hardly breath. The room was not as advertised. One queen bed which looked clean and a small sofa bed with torn arms and the carpets were so dirty. The advertised kitchen had no utensils or dishes and glassware.
Stayed 3 nights in May 2022

2/10 Terrible

Michael

Business traveller
Disliked: Room comfort
Never Again
They are in the midst of selling and renovated the property and would never stay again. The room smelled horrible and it was clear they were airing at the room since the windows were wide open when I arrived. Front desk staff is only available between 10am-6pm so not very convenient for working people. There was NO toilet paper, the shower DIDN'T WORK, and the iron was broken. They offer for you to trek across their parking lot to ask for help from another hotel. Was horrible and would never stay again.
Stayed 2 nights in Apr 2022

6/10 Okay

Brian

Liked: Room comfort
Disliked: Cleanliness
Not terrible
Hallways were run down and smelled like old Chinese food. Had to keep the windows in my room open to get rid of the smell, window screens were ripped. The room itself was adequately cleaned, not pristine, but I was pleasantly surprised due to the state of the property.
Stayed 1 night in Apr 2022

2/10 Terrible

QUENIAH

Liked: Cleanliness
I actaully booked a room through Expedia. With that if someone books through them they cancel out the third party. I was not updated. I showed up, thought he just pronounced my name wrong and gave me a room key after asking if he could charge my card on file i said yes and wenr ro my room. About 20 min later he comes to the room and says the card didn't go through, i knew that was incorrect so i followed him down. Upon rechecking the reservation i was put into someone elses room and additionally they were in fact sold out of rooms and i was to go across the parking lot to another hotel where they would fulfill my reservation. I was not emailed called or informed of this at any point. I have to gather my rhings and go to the hotel across the parking lot. What sucked was I was in a suite which was what i wanted and was directed to an Inn. Don't get me wrong it was clean but not the suite with a kitchenette that i wanted. When i arrived to the new hotel they had no reservation for me waiting 10 minutes they found an unopened email about my situation and to book me a room there. Luckily they had a couple of regular rooms left so i at least had something. So it was very disappointing how it was handled. So i would say book through them on phone
Stayed 1 night in Mar 2022

4/10 Poor

Glendaye

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Stayed 1 night in Mar 2022

2/10 Terrible

Devon

Disliked: Cleanliness, room comfort
Horrible
Room was not cleaned still had toilet paper in the toilet and stains on the bed and couch. The other room toilet didn’t flush and room had a bad smell.
Stayed 2 nights in Mar 2022

2/10 Terrible

Alex

Travelled with partner
Disliked: Amenities, property conditions & facilities
Did not enjoy time. Hotel moved us after already paying for the room and buying food to cook it hotel room that was supposed to have kitchen
Stayed 1 night in Feb 2022

2/10 Terrible

Ronasia

It was not good and I fill like I should get a free credit for everything I went thru the toilet was messed up and the communication was not there at all I was locked out my room 3 times during my stay
Stayed 2 nights in Feb 2022

2/10 Terrible

Joseph

Disliked: Room comfort
Checked in just before midnight. Got up to the room and there was no towels no wash clothes no soap and there was milk and food left in the refrigerator from the previous person. I went down to the desk because there is no phone in the room. I get to the desk and there is nobody there for the rest of the night. Did you ever hear of such a thing? So I'm stuck all night can't take a shower or bath. I go to the desk at 10 in the morning still nobody there. I go back at 11am and finally someone is there. I explain the whole thing and she grabs a towel and tells me check out is at 11.
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Gest
Smells like cigarettes and weed , stairs going into the building are filthy. Front desk only open till 6pm pros is there’s a full kitchen with a stove refrigerator ,microwave and cutlery so you can cook.
Stayed 5 nights in Jan 2022

2/10 Terrible

Molly

Travelled with family
Disliked: Cleanliness, room comfort
Horrible, dirty, nonexistent staff
Horrible, dirty, no assistance from nonexistent staff. Checked in after 6pm so had to go to neighboring hotel to pick up keys. Got to room and the couch was not a sofa bed, as advertised. No extra sheets or pillow cases or blankets and upholstery cover on love seat was filthy. So me and my adult son had to share a bed. We had brought food to prepare for dinner, but there were no dishes. The only dishes we found were gross dirty ones in the dishwasher (see picture.) There were no trash cans anywhere in the room. No extra toilet paper and no tissues at all. No free breakfast available as advertised. Unsecure wifi. "Workout" room was disgusting. Halls and stairways were unclean and smelled of smoke. All of this and nobody was at front desk or would answer front desk phone, nobody was available at all to assist- even during their stated business hours. I have called several times since we left and nobody ever answers, you cannot leave voicemail and no email address available. The only number they offer for after hours service is for the handyman to fix plumbing leaks, etc. Absolutely NO CUSTOMER SERVICE at all. This hotel is more of a long term apartment facility and they have no real staff to assist with any issue you might have. I would avoid this terrible facility when traveling through/to Albany.
Stayed 1 night in Jan 2022

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, property conditions & facilities
It was the same as the picture
Stayed 1 night in Jan 2022

10/10 Excellent

Adonis

Travelled with group
Liked: Cleanliness, room comfort
Very happy 😊
Very please. Very clean
Stayed 1 night in Dec 2021

6/10 Okay

Harry

Disliked: Cleanliness
Basic accommodation, which was fine. Unfortunately the suite had not been cleaned well (crumbs on the floor) and had no supplemental blankets, nor any wastebasket.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
DO NOT STAY HERE
It started out well, but went downhill fast. Common areas are filthy; complaints about toilets went unanswered. I would never stay here or recommend.
Stayed 27 nights in Dec 2021

4/10 Poor

Anthony

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Always friendly staff, helpful, have everything i needed for a nice little getaway for my girlfriend and i.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

4/10 Poor

Candy

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are slightly outdated, but the newer appliances, including dishwasher and garbage disposal, large bathroom and overall it was quiet and relaxing. I plan on staying again
Stayed 2 nights in Nov 2021

6/10 Okay

Andrew, Newcomb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice that our room was set up for extended stay - kitchen with frig, microwave and stove. The front desk staff very friendly and tried to helpful the best they could. Unfortunately our room had no coffee or creamer, no blanket on the bed. Some of the items in the kitchen cabinets were of questionable origin. It was kind of like they were completely prepared for the room to be occupied. None of the table lamps were plugged in and their cords were coiled and stuck through the base of the lamp. No coffee served in the lobby before 10 am on Sunday morning. Seems a tad late. A little more attention to the details in this room and it would have been great. We just slept with the heat turned up in absence of a blanket.
Stayed 1 night in Nov 2021

8/10 Good

Justin Marc

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Oct 2021

4/10 Poor

celeste

Travelled with family
Disliked: Cleanliness, room comfort
Disappointed
The property is not clean. The hallway was filthy. The elevator was dirty and it broke down. The 1st room was dusty. The heater was broke and the installation was hanging out of it. The 2nd room was dusty but ok. The whole property needs to be upgraded. Also my key stopped working had to go next door to the other property to get someone to fix my key. No staff working the front desk at night. Did not feel safe at all
Stayed 3 nights in Oct 2021

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was such in horrible condition, I had to book another hotel. I could not stand how dirty it was. The couches had lots of dust on them, when I took a picture with the flash it looked ashy. The bathroom was not cleaned, it had hair in the bathtub. The bedroom has a musty smokey smell and it did not look like it was sanitised properly.
Stayed 2 nights in Oct 2021