The staff at the front desk and the cleaning team were exceptional. One front desk staff member, in particular, who worked mostly in the evenings, was incredibly sweet and helpful, making our stay especially enjoyable.
Unfortunately, we had a less pleasant experience with the restaurant staff. Despite the restaurant not being busy, we waited to be seated while two staff members passed by without acknowledging us. When someone finally came to assist us, she was unfriendly, and her response to my question was rude and dismissive. Thankfully, our suite had a kitchen, allowing us to make our own meals or order from Skip and avoid dining at the restaurant.