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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby lounge
Studio, 2 Queen Beds, Non Smoking | Bar (on property)
Exterior
Studio, 1 King Bed, Non Smoking | Living area
Indoor pool, open 8 AM to 10 PM, pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Hanes Mall
    3 min drive
  • Five Guys
    2 min walk
  • Winston-Salem Transportation Center
    9 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    14 min drive

Room options

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Hanes Mall

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (1003)
The price is AU$176
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Comfort Suites Hanes Mall

About the area

Winston-Salem

Located in Winston-Salem, Springhill Suites by Marriott Winston-Salem Hanes Mall is within a 5-minute drive of Wilkes Regional and Hanes Mall. .This hotel is 2.4 mi (3.8 km) from Novant Health Medical Park Hospital and 2.5 mi (3.9 km) from Novant Health Forsyth Medical Center.

What's nearby

  • Hanes Mall - 3 min drive
  • Novant Health Forsyth Medical Center - 4 min drive
  • Wake Forest University Baptist Medical Center - 6 min drive
  • Benton Convention Center - 9 min drive
  • Wake Forest University - 11 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪Sixty Six Pizzeria Grill and Bar - ‬2 min drive

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with free breakfast and a 24-hour fitness center
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring microwaves and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with twin sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Feather duvet
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Renee

Business traveller
Liked: Staff & service
Adequate
The hotel lobby is very clean and smells wonderful. The staff was very nice and when I had an issue with a light it was fixed immediately. The room smelled musty and the air conditioning made it smell even worse. There was some mold-like stuff in the corners of the shower. The breakfast was more than enough for anyone and the area was kept super clean. A lot of choices from fruit to yogurt to cereal, oatmeal, eggs, sausage, breakfast sandwiches, waffles. Would I stay again? Maybe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonya

Stayed 1 night in Sep 2024

10/10 Excellent

Ma Cristina Jennifer, Gastonia

Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Stayed 2 nights in Aug 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. We unfortunately had a child running around above our room, constantly. Called the front desk and it seemed to take a long time to stop, if in fact it did, as we had to go out.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hans

Stayed 1 night in Aug 2024

10/10 Excellent

Ayoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice. The only thing - the refrigerator wasn't very cold.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for one night. The room was clean and the staff was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 8 nights in Aug 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Rakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maria, Ponte Vedra Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was small and crowded
Stayed 1 night in Aug 2024

4/10 Poor

Truth

Travelled with family
Liked: Amenities
I always request high floor so I do not have to deal with a lot of noise. Well, I was unable to stay on a high floor during my stay because my I arrived in my room (initially on the 3rd floor), I could tell the bedding had not been changed on one of the beds. I definitely was not going to have myself nor my child sleep on USED bedding. Vanessa, at the front tried to accommodate me by then sending me to a room on the first floor (which had an awful..funny smell) and the second floor. This room was better and the bedding and towels were clean. I really appreciate SpringHill having quiet hours from 10-6. Unfortunately, at 6:03, I fist stomping. How and why someone is continuously walking in a room for over an hour and a half IDK. I tried to rest especially since I had to work that afternoon but it was not happening. I know hotel staff can’t control the noise level however, this is exactly why I request rooms on the high floor. Maybe I would’ve been able to get some rest. I ended up checking out before 8:00, not being able to enjoy my full time and I don’t appreciate that AT ALL.
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Stayed 2 nights in Jun 2024