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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Exterior
Indoor pool, open 8 AM to 10 PM, pool umbrellas
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby
Free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪3 min drive‬
  • Novant Health Medical Park Hospital
    ‪4 min drive‬
  • Novant Health Forsyth Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Hanes Mall

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (1004)
The price is AU$179
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Comfort Suites Hanes Mall

About the area

Winston-Salem

With a stay at Springhill Suites by Marriott Winston-Salem Hanes Mall in Winston-Salem, you'll be a 3-minute drive from Hanes Mall and 6 minutes from Wake Forest University Baptist Medical Center. .This hotel is 6.5 mi (10.5 km) from Wake Forest University and 6.8 mi (11 km) from Lawrence Joel Veterans Memorial Coliseum.

What's nearby

  • Hanes Mall - 3 min drive
  • Novant Health Forsyth Medical Center - 4 min drive
  • Wake Forest University Baptist Medical Center - 6 min drive
  • Benton Convention Center - 9 min drive
  • Wake Forest University - 11 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪Sixty Six Pizzeria Grill and Bar - ‬2 min drive

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel with free breakfast, near Hanes Mall
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring microwaves and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with twin sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Feather duvet
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1004 reviews" "
Rating 8 - Good. 226 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dia

Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Allowed pets with no hassle
Stayed 1 night in Oct 2024

10/10 Excellent

TaNeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and service
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk employee who worked 3 til 11pm on saunday oct. 13th went above and beyond witch customer service and accommodations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Josh

Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very efficient staff which met the needs we had.
Stayed 1 night in Sep 2024

6/10 Okay

cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

Harry

Stayed 1 night in Sep 2024

10/10 Excellent

Stephfan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool water was too cold but the breakfast and room was clean
Stayed 1 night in Oct 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very responsive to all our requests there was a minor problem with a sink draining and it was fixed promptly. Everyone was very friendly and welcoming.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Renee

Business traveller
Liked: Staff & service
Adequate
The hotel lobby is very clean and smells wonderful. The staff was very nice and when I had an issue with a light it was fixed immediately. The room smelled musty and the air conditioning made it smell even worse. There was some mold-like stuff in the corners of the shower. The breakfast was more than enough for anyone and the area was kept super clean. A lot of choices from fruit to yogurt to cereal, oatmeal, eggs, sausage, breakfast sandwiches, waffles. Would I stay again? Maybe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonya

Stayed 1 night in Sep 2024

10/10 Excellent

Ma Cristina Jennifer, Gastonia

Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Stayed 2 nights in Aug 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. We unfortunately had a child running around above our room, constantly. Called the front desk and it seemed to take a long time to stop, if in fact it did, as we had to go out.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hans

Stayed 1 night in Aug 2024

10/10 Excellent

Ayoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice. The only thing - the refrigerator wasn't very cold.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for one night. The room was clean and the staff was very helpful.
Stayed 1 night in Aug 2024