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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Reception
Apartment, 2 Bedrooms, Kitchen | Laundry
Suite, Refrigerator
Indoor pool, seasonal outdoor pool, lifeguards on site

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Trappers Turn Golf Course
    15 min walk
  • Wizard Quest
    2 min drive
  • Aloha Bar & Grill
    4 min walk
  • Wisconsin Dells Station
    3 min drive

Room options

View all photos for Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator

Suite, Refrigerator

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen

Apartment, Kitchen

  • 63 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Room, 1 King Bed with Sofa bed

Economy Room, 1 King Bed with Sofa bed

Economy Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Wisconsin Dells

With a stay at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton in Wisconsin Dells, you'll be within a 5-minute drive of Top Secret and Mt. Olympus Water and Theme Park. .This family-friendly hotel is 2.5 mi (4 km) from Noah's Ark Waterpark and 4.3 mi (6.9 km) from Crystal Grand Music Theater.

What's nearby

  • Top Secret - 3 min drive
  • Mt. Olympus Water and Theme Park - 4 min drive
  • Noah's Ark Waterpark - 4 min drive
  • Christmas Mountain - 8 min drive
  • Chula Vista Waterparks - 10 min drive

Getting around

  • Wisconsin Dells Station - 3 min drive
  • Dane County Regional Airport (MSN) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬19 min walk
  • ‪Paul Bunyan's Cook Shanty - ‬17 min walk
  • ‪Showboat Saloon - ‬3 min drive
  • ‪Nig's Bar - ‬3 min drive

About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with a lazy river and a seasonal outdoor pool
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 213 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and lifeguards on site.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Fence around the pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)

Outdoors

  • Lifeguards on site

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The seasonal pool will be open from May 24 to September 01
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

6.0
Rating 10 - Excellent. 128 out of 556 reviews" "
Rating 8 - Good. 79 out of 556 reviews" "
Rating 6 - Okay. 113 out of 556 reviews" "
Rating 4 - Poor. 95 out of 556 reviews" "
Rating 2 - Terrible. 141 out of 556 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Savanna

Disliked: Staff & service, property conditions & facilities
Mediocre
Where do we start with something like this it is exactly as you would expect an average hotel experience everything is beat to s*** and everything is also used it doesn't exactly make anything look fantastic and it is exactly what you would expect if you paid the amount of money that we did.
Stayed 4 nights in Sep 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Elijah

Stayed 1 night in May 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very sound and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenzie, Janesville

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a mixup at check in. The staff were polite and looked into my reservations. After the reservation was figured out they even upgraded our room to an extremely nice suite! This was one of my favorite hotel stays so far.
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and big👍👍
Stayed 3 nights in Aug 2024

4/10 Poor

Marietjie

Bad experience, no use of the balcony although they advertise balcony. No microwave Most of the pools not in use Wifi very very bad
Stayed 2 nights in Aug 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was so dirty. I let it go, cause whatever. Then I asked for a different room, which I paid extra for, and I got into the “new rooom” with a clogged toilet with poop in it, a full bag of trash in the closet, and BLOOD STAIN on the pillow case…… gets better….. I took the pillow case off, and the blood stain was ON THE PILLOW!!! MEAANINGGGGGG they didn’t clean the damn bed between guests!!! Do not recommend here. Their way of “making things better” was, try another room, get a maid to re clean, or leave. 🙄.
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin, Morton Grove

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is run down as all but one part of the water park was open. This was our reason for staying at this location and it was very disappointing! Our room had no tv and balcony was off limits due to unsafe I guess! Also, three exit doors were blocked, and fire extinguisher cases tampered with! Description of hotel is false advertising! Total let down!
Stayed 2 nights in Aug 2024

2/10 Terrible

Mariana

Disliked: Staff & service, property conditions & facilities
The property is outdated and the pictures are old the water smelled like pee and the bathrooms were dirty
Stayed 1 night in Sep 2024

2/10 Terrible

oscar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
First room we got the patio door was wide open with no screen door attached, glass all over the floor and on patio. Door would not close so I walked to the front desk and was told maintenance was coming to fix it after an hour of waiting I walked back to front desk and the had every excuse so they offered to give me another room so I agreed. Next room we opened the door and it smelled t like they just sprayed bug spray in the room , the sheets we so filthy and the shower had not been cleaned in years the phone didn’t work and this room the window didn’t close all the way. At this point I called around and got a new room somewhere else. The pictures are all false advertising the hotel is terrible and the pools were closed and the hot tub water was nasty. Never again for me
Stayed 2 nights in Aug 2024

6/10 Okay

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had issues with our keys unlocking our door, had to have housekeeping open it for us, which she spoke broken English, our bathroom door had a hole in the wall. We would call the front desk, and no one would answer the phone. That happened 3 times, could not find any working ice machines. I would not recommend that place to anyone.
Stayed 2 nights in Aug 2024

8/10 Good

Marisa

Good
Stayed 2 nights in Aug 2024

4/10 Poor

Becky

Disliked: Property conditions & facilities
The listing made it appear as though there were Noah's ark tickets including in stay and there was not. The out door pool/lazy river was filled in with cement. Pool closed at 9. Not worth staying off the main strip.
Stayed 1 night in Aug 2024

6/10 Okay

Lucy

Travelled with group
Liked: Cleanliness
Property is showing it's age. Lobby was bare and vacant when we arrived. No TV and No house phone in one of two rooms I had booked. Not sure why so VERY few were using the pool and pool area.
Stayed 1 night in Aug 2024

6/10 Okay

Angelica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Jacuzzi smelled of algae and the bubbles only came through about 4 holes, the rest were not working.
Stayed 3 nights in Aug 2024

4/10 Poor

Sandy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to have our room re-cleaned. Charged a resort fee for a crummy indoor water park. Bad bad bad!
Stayed 1 night in Aug 2024

6/10 Okay

Sandra

Travelled with family and small children
Disliked: Cleanliness
The hot tub didn’t work. The beds were very uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Stella

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Katelin

Stayed 1 night in Aug 2024

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Will not book here again
The room was nice other than the freezer still having food inside. The elevator broke so couldn't be used to get to the floor my room was on. No packages available. Waterpark IRL didn't match their website. Pool did not open til 3 or 4 so could not use before we left.
Stayed 1 night in Aug 2024

4/10 Poor

Devon

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a decent hotel to crash in. But not all of our amenities worked.
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024