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Holiday Inn Express Xalapa by IHG

3.0 star property

Photo gallery for Holiday Inn Express Xalapa by IHG

Exterior
Exterior
Exterior
Exterior
Down duvets, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000
  • Juarez Park
    ‪1 min walk‬
  • Palacio de Gobierno
    ‪2 min walk‬
  • Xalapa Cathedral
    ‪2 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

HB Xalapa

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (422)
The price is AU$104
for 1 room
includes taxes & fees
8 Mar - 9 Mar
HB Xalapa

About the area

Xalapa

A stay at Holiday Inn Express Xalapa by IHG places you in the heart of Xalapa, steps from Juarez Park and Xalapa Cathedral. .This hotel is 0.1 mi (0.2 km) from Palacio de Gobierno and 0.2 mi (0.3 km) from Palacio Municipal.

What's nearby

  • Juarez Park - 1 min walk
  • Xalapa Cathedral - 2 min walk
  • Paseo de los Lagos Park - 7 min walk
  • Xalapeno Stadium - 14 min walk
  • Los Tecajetes Park - 15 min walk

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪La Parroquia de Veracruz - ‬3 min walk
  • ‪Tacos la Vecindad - ‬2 min walk
  • ‪La Parroquia - ‬1 min walk
  • ‪Butcher's by Tinto - ‬1 min walk
  • ‪Bola de Oro - ‬3 min walk

About this property

Holiday Inn Express Xalapa by IHG

Hotel in Xalapa with free breakfast and area shuttle service
Holiday Inn Express Xalapa by IHG offers 115 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a ballroom, and a vending machine. Guests can get around on the complimentary shuttle, which operates within 10 kilometers.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MXN 25 per day)
  • On-site parking includes off-street options
  • Free local area shuttle up to 10 kilometres

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 365 out of 515 reviews
Rating 8 - Good. 117 out of 515 reviews
Rating 6 - Okay. 23 out of 515 reviews
Rating 4 - Poor. 8 out of 515 reviews
Rating 2 - Terrible. 2 out of 515 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Javier, Guatemala
Good relaction price/ quality
Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Luisa

Stayed 4 nights in Aug 2024

8/10 Good

Rubicelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024

10/10 Excellent

Ingrid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente y el personal súper amable en especial César en la cocina y un muchacho alto en el lobby gracias!
Stayed 3 nights in Jun 2024

10/10 Excellent

JUAN E

Stayed 2 nights in Jun 2024

10/10 Excellent

Rocio

Stayed 1 night in May 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay in Centro
Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Stayed 3 nights in May 2024

10/10 Excellent

Bernardo, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Amenities
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID

10/10 Excellent

Eladio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great complimentary breakfast, great location, easy parking
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique, zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del front desk muy amable. Todo muy bien en general
Stayed 1 night in Dec 2023

10/10 Excellent

velia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our 4 nights at this hotel. It was easy to access, easy parking ( 25 pesos a night) and extremely clean. You can easily walk over to the park. The room was large and the beds were confortable. The breakfast had fruit, breads, cereal , eggs, a variety of other dishes.
Stayed 3 nights in Sep 2023

2/10 Terrible

maria teresa

Stayed 1 night in Sep 2023

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, clean and comfortable rooms. Parking is paid separate and there was a festival when we arrived so we didn’t have parking for a while. Otherwise, everything was great.
Stayed 3 nights in Sep 2023

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities
I didn’t like the problem with the elevators failing constantly
Stayed 4 nights in Aug 2023

10/10 Excellent

AGUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien
Stayed 2 nights in Aug 2023

10/10 Excellent

Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , las camas y las almohadas muy ricas
Stayed 1 night in Jul 2023

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms located in the center of city
Stayed 2 nights in May 2023

10/10 Excellent

Carmen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff service and the beds, perfect!
Stayed 1 night in Nov 2022