4/10 Poor
Verified traveller
21 Oct 2024
Check in troubles
I didn't actually stay. Their internet connection was down which took down their registration system so they couldn't check me in. I waited an hour and a half (until 7:30 PM) but didn't want to risk not having a room for the night so I booked one with another nearby hotel. I will give credit to the front desk person (Michelle, I believe) who kept me frequently updated on the status and cancelled my reservation for me when their system finally did come up. I have stayed here several times in the past couple of years and was satisfied with the experience each time. So, I will consider using them again if I am passing through the area in the future.
Verified traveller
Stayed 1 night in Oct 2024