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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area
Aerial view
Garden view

Reviews

8.0 out of 10

Very good

Popular amenities

  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Hekab Be Biblioteca
    6 min drive
  • Akumal Ecological Center
    9 min drive
  • Akumal Beach
    9 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    267 min drive

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the area

Akumal

When you stay at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive in Akumal, you'll be on the waterfront, within a 15-minute drive of Akumal Beach and Xel-Há Park. .This all-inclusive property is 6.3 mi (10.2 km) from Half Moon Bay and 7.6 mi (12.2 km) from Puerto Aventuras Marina.

What's nearby

  • Akumal Ecological Center - 9 min drive - 8.6 km
  • Akumal Beach - 9 min drive - 8.6 km
  • Riviera Maya Golf Club - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 11 min drive - 10.8 km
  • Half Moon Bay - 14 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Property with private beach, full-service spa
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and hair dryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 934 guestrooms, featuring private spa tubs and Smart televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include wireless internet access (surcharge), concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Akumal and Tulum, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Akumal and Tulum - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Ikebana - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.
Relais Gourmand - This restaurant specializes in French cuisine. Reservations are required. Open daily.
El Patio - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Lima - This restaurant specializes in Peruvian cuisine. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per hour)
  • Available in some public areas: WiFi (USD 0 per hour)

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Akumal and Tulum
  • Ikebana
  • Relais Gourmand
  • El Patio
  • Lima

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motor-boating
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1567 out of 3391 reviews" "
Rating 8 - Good. 873 out of 3391 reviews" "
Rating 6 - Okay. 445 out of 3391 reviews" "
Rating 4 - Poor. 260 out of 3391 reviews" "
Rating 2 - Terrible. 246 out of 3391 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the resort was excellent except the Brazilian restaurant. I had a very very bad experience in that restaurant. Please avoid the Brazilian restaurant. Waiters there are rude and disrespectful. Vacation in a resort are meant to be enjoyable not painful. Overall the resort was good but I don't think I will come back. I will look for another place. These people almost destroyed my stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property deserves no stars. The elevators don’t work so you have to walk up and down multiple flights. No ac anywhere on the property including the restaurants. Property is old. Rooms are moldy and dirty. Doors don’t lock. Ac in rooms is barely noticeable. Most restaurants are closed as are the bars. Food is atrocious. Limited bars on side. The pools are like a Public pool in terms of the facility. It’s one of the worst properties I have every visited
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Natural beauty, not too manicured. Single lane lazy river. Wonderful staff. Limited air conditioned areas, hot food wasn't always hot and cold food wasn't always cold.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with my family.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana Clara, Miami Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ebunoluwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Aug 2024

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The pools and variety of restaurants. Having transportation from the airport included would be nice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excellent services
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excellent services. Stayed 4 nights with the group of 20 peoples.
Stayed 4 nights in Aug 2024

6/10 Okay

Kymberly

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Very large property. Low on staff daily so shuttles were hard to catch.
Stayed 8 nights in Jul 2024

10/10 Excellent

Aferdita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and Ivan at the Expedia reservation desk were incredible !!! We will be back again just because of them. They made us feel like vip!
Stayed 5 nights in Aug 2024

4/10 Poor

Saul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Francisca torra . La Sra del ice cream shop se porto muy grocera.
Stayed 5 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and Ivan at the Expedia reservation desk were INCREDIBLE!!! they made us feel like VIP guests. We will def be back again just because of them Hegedus and Tolaj family
Stayed 5 nights in Aug 2024

6/10 Okay

Mara

Travelled with group
Liked: Staff & service, amenities
There was a lot to do. Dining hours were not consistent or clear. Ac didn't work. Staff was nice and helpful
Stayed 4 nights in Aug 2024

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was very serviceable, you ask for something and they never said no, they went above and beyond to make sure you were happy on the other hand concierge not so much. When I arrived from a long day of traveling I was given a room that was dirty ,hair on the bed , floors dirty tables etc I called reception and the lady who answered really didn’t care I had to call a 2nd time and advise I was not staying in a dirty room if they had another room I said I’ve been traveling all day with 3 kids and I want to do was to I unwhine and relax and that’s when she sent a service bell boy to show me another room which by the way wasn’t a 10 but he did sent someone to clean the floors. The hallways were dirty with food that’s why the animals were always there raccoons and lemurs even though there harmless but the kids didn’t like them. We ate mostly in the buffets because there were never reservations open to all the restaurants they had impossible for even concierge to even try to accommodate you. So many restaurants and you can’t even book before you get there. So that was very disappointing. Overall the staff which I mean people at the bar and the buffet are very nice and helpful. Don’t know if I’ll go back would try other hotels
Stayed 5 nights in Aug 2024

6/10 Okay

Chloe

Stayed 4 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Thanh

Travelled with family
Liked: Cleanliness, staff & service
Wild animals dropping
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lot wild animals near you all the time..
Stayed 7 nights in Aug 2024

6/10 Okay

Roxanna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going in to the resort after reading some reviews about AC not working, toilet, not flushing, and problem with dinner reservation. We stayed in the room 2731, the AC worked great, and We didn’t have problem with the toilet. We were able to get dinner reservation without any problem (Maybe it was because it was low season?). There is construction going on, they are renovating part of the resort. The pool need a little TLC other than that, it was great.
Stayed 7 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The work staff and all of the workers, from the cleaning crew to the waiters and food service, to the pool entertainers and the evening entertainers, were outstanding. The pools were very well designed and enjoyable. The beach was, well, incredible.
Stayed 9 nights in Aug 2024

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand sirenis Second time at Grand Sirenis and had a fabulous time. The property is currently being renovated so the theatre was closed so they had a makeshift stage in the downstairs portion by the lobby bar. It was loud and was busy as there were children and family’s in the bar area but was fine. We had drinks there every night before dinner and it didn’t bother us. Julio Ceaser was our waiter for breakfast and lunch at buffet Tulum and was an absolute delight. We made sure to have breakfast with him every morning and lunch when we didn’t eat by the beach. The employees were all fantastic and kind so show some appreciation for the wonderful vacation you are enjoying by handing over a few dollars to your bellboys, waiters, bartenders, and housekeepers.We were there for 8 nights and were able to book 7 restaurants on the first day. Food was so much better in restaurants than the dinner buffet (not great). The food at the restaurants was vastly improved over the last time we were here. Way to go grand sirenis!!! The beach is nice and wasn’t over crowded. It is rocky so bring water shoes. Also snorkeling gear if you are into that as there were a ton of fish to see. The beach bar was good and offered your staple resort drinks. If your into wildlife your going to have an amazing time. Saw monkeys everywhere especially otw to breakfast in the morning. Coaties, iguanas, sereques, raccoons and so much more!! Literally everywhere!
Stayed 8 nights in Aug 2024

8/10 Good

Natalie Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this property very much. Unfortunately, half of it was under construction and while this did not really interfere with our stay, I would like to have seen the hotel in its entire glory. Staff were friendly, we didn't get into some of the restaurants which meant too much buffet food and that got monotonous after a while. Wish the main lobby buffet had air conditioning because it also made it uncomfortable to eat. Air conditioning in room was not good either, but we were on the end of the building so that might have been why. We still had a great time.
Stayed 6 nights in Aug 2024

10/10 Excellent

Marsela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024