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It was the answering the phone after only one ring! It was the cleanliness throughout! It was the staff; their smile, respect, and willingness to help! It was the luxury oozing all over! Wonderful place, great job Grand Center Point!

Nice older hotel. Pool tiles need attention. Mattress is a little too firm. Water pressure for the shower is great! Staff is great. Nice lobby. Didn't eat in the hotel nor did I enter the nightclub.

Very easy to navigate and they have an airport shuttle

We were extremely happy with our stay at the Siam Mandarina. We chose the suite with views which was very comfortable. The separate living area with its own TV made it easier if one wanted to go to sleep undisturbed. The 4.10 free shuttle was very quick and allowed us to check in for our early flight at 6.15 am . My only complaint was the time it took for the free shuttle to leave the airport for the hotel. Their representative was wearing what we would call a teal blue jacket not the lime green described in their email but maybe the colour doesn’t have a Thai equivalent!

Excellent!!!

We’ve been to Bangkok’s Shangrila on many occasions. We keep returning because this beautiful property is located on the river and it’s such a great escape from Bangkok’s busyness. And going into town is so easy because the sky train station Saphan Taksin is next door. Spa is amazing! Food is amazing! And somehow their staff is even more amazing than before. They’re just so helpful with whatever you may need. This trip we did a private long tail boat tour on the Chaopraya River and they coordinated it all and had the boat pick us up at Shangrila’s pier. We also needed help with finding our 2 year old a babysitter. We informed them in advance they provided a fabulous nanny. Such a great experience per usual!!!